SUMMARY:

• Lead a multi - discipline engineering team composed of network, systems, faciltities and software engineering professionals.
• Propose, design, implement and maintain unique customer IT products through out the entire customer life-cycle.
• Technologies include: Cisco, Juniper, Asterisk, Voice over IP, Cloud technologies. SQL Databases, MS Windows, Linux, UNIX.
• Successful in multiple new customer wins.

TECHNICAL SKILLS:

• Leading IP Network Engineering and Operations Teams
• Designing and implementing IP networks
• Meeting global SLA’s relevant to network performance
• Designing and implementing change management procedures
• Implementing Network Operations Center policies and procedures, monitoring and alert criteria
• Managing global and metropolitan IP networks
• Mentoring Network Engineers; Overseeing career development.
• IT Project Management
• Leading Project Managers
• Ensuring On-time, On-budget delivery
• Reducing operational cost
• Maximizing revenue and margin

PROFESSIONAL EXPERIENCE:

Confidential, Columbia VA

Engineering Manager

Responsibilities:

• Lead a multi-discipline engineering team composed of network, systems, faciltities and software engineering professionals.
• Propose, design, implement and maintain unique customer IT products through out the entire customer life-cycle.
• Technologies include: Cisco, Juniper, Asterisk, Voice over IP, Cloud technologies. SQL Databases, MS Windows, Linux, UNIX.
• Successful in multiple new customer wins.

Confidential, Reston VA

Functional Lead, Integrated Operations and Maintenance

Responsibilities:

• Manage a Global Network Operations Center, two Video Operations Centers and an Implementation team. Ensure
• 24/7/365 Tier 1 through 3 support for all operational functions to include incident management, problem resolution, performance improvements and disaster recovery planning. Maximize return on FP - AF and CP-AF contracts.

Confidential, Reston, VA

Deputy Director, Service Delivery

Responsibilities:

• Manage 400+ person organization consisting of Project managers, Network engineers, Survey and Installation technicians.
• Deliver over 10,000 projects annually, generating over $50 million in revenue.
• Ensured on-time, on-budget delivery of projects.
• Ensured enough human resources are available to meet contractual obligations.
• Reduced cost, while improving process scheduling efficiencies. Responsible for P&L.

Confidential, Ashburn VA

Principal Engineer

Responsibilities:

• Lead Architect on multiple unique, concurrent network projects. Design, test and certify network architectures leveraging Verizon’s deployed assets. Test and certify network technologies for use in existing networks. Provide subject matter expertise on Cisco and Juniper routers and switches. Provide Tier 4 outage resolution services on existing networks. Design, test and implement Intrusion Detection and Intrusion Prevention systems. Design Network performance reporting architectures.

Confidential, Ashburn Virginia

Manager

Responsibilities:

• Operational management and support of North and South American, European and Middle Eastern routers and switches that include IP products. Over 6000 devices terminating 70,000+ customers.
• Operational Support of a Multicast Network (AS704). Over 80 devices.
• Oversee the safe integration of all new technologies (to include code, line cards, new platforms, and products) and architectures into the network while mitigating the risk of customer outages;
• Provide network management-related requirements to MCI’s Design, Procurement, Logistics, Engineering and Security organizations in the form of white papers, spreadsheets, customized databases, slideshows and verbal presentations on topics that include capacity planning, network performance, alert systems, platform life-cycle planning, etc;
• Define and enforce methods of procedure and change management policy for all groups that perform maintenance on network devices.
• Provide subject matter expertise for all equipment, protocols and architectures to other organizations within MCI. Technologies include:
• Cisco 12410, 12008, 75xx, 72xx, 4700, 38xx, 3640, 25xx, 26xx, 28xx platforms.
• Juniper ‘T’, ‘M’, ‘J’, ‘MX’ and SRX series platforms.
• Lucent 9000 and CBX500 frame-relay/ATM switches.
• Fore/Marconi ASX ATM switches.
• Provided expertise on MPLS, BGP, ISIS, OSPF, RIP protocols.
• Provided expertise on Multicast routing technologies to include: PIM, IGMP, DVMRP and MSDP.
• Provided expertise on MCI network architectures.
• Developed and deployed Perl and UNIX scripts that provide greater change management efficiencies.

Confidential, Lanham, MD

Senior Network Engineer

Responsibilities:

• Managed Cisco 75xx, 4000 and 25xx routers
• Upgraded a legacy FDDI/Ethernet network to an ATM OC-3 (LANE 1.0, 2.0) network using Fore Systems LE 155, ASX-200WG, and ASX-1000BX switches;
• Designed and maintained an enterprise network management platform with HP Openview NNM, Foreview, 3Com Transcend, and BayNetworks Optivity management suites;
• Maintained Checkpoint firewalls;
• Managed IP Multicast routing for IP multicast video transmissions;
• Resolved network problems using sniffers and other network diagnostic devices.

Confidential, Norfolk, VA

Network Technician and Engineer

Responsibilities:

• Lead Technician. Trained and managed two technicians. Supported the campus network infrastructure to include: Cisco, Proteon, and IBM SNA network devices.
• Researched and developed client desktop operating system standards for a campus environment for Microsoft Windows 3.x, Windows 95, Windows NT 4.0 Workstation, OS/2 Warp 2.0-3.x, Solaris, AIX and Linux operating systems.
• Installed and managed Novell Netware file servers.
• Provided Tier II support for the campus desktop/workstation environment.
• Maintained IBM Netview applications, Resolved network problems using sniffers, fiber and Category 5 testers.
• Operated IBM 3090 200J mainframe.