SUMMARY:

• An innovative, multi - disciplined and solutions-oriented Network Engineer/System Engineer possesses huge experience with, implementing and integrating installation, configuration troubleshooting IT Systems for corporate and government institutions.

TECHNICAL SKILLS:

• Work with Vendors to evaluate hot fixes, patches and upgrades.
• Cisco Router/Switch/Wireless Access Point hardware replacement and configuration experience.
• Configuration Cisco VoIP experience.
• Configured TSM server software and handled all system and server maintenance.
• Identified server issues and restored server operation in a timely manner.
• Established and implemented effective backup procedures.
• Implementing security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS, AAA (TACACS+ & RADIUS).
• Dealt with monitoring tools like network packet capture tools like Wire-shark, etc.
• Installation, Configuration and Administration of Windows Servers 2000-2012, Active Directory, FTP, DNS, DHCP, TFTP, Linux OS under various LAN and WAN environments.
• ESX/Vcenter/VSphere, Virtual networking experience.
• Migration of existing IPSEC VPN tunnels from Pre-Shared key to Certificate.
• Network redesign for branches / Campus Locations.
• Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP.
• Lab testing & validation prior to implementation to blade servers.
• Settings of the networking devices (Cisco Router, switches) co-coordinating with the system/Network administrator during implementation.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Systems Engineer II

• Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment.
• Monitor client help desk calls and assist in the in resolution of problems; escalate problems to internal technical groups as appropriate.
• Test and install communications equipment for internal and external customer use.
• Create documentation that will troubleshoot internal networks and systems efficiently.
• Specific applications and devices supported and maintained include:
• Perform Scientific Atlanta DNCS, Application Server, MAS, BIG/TSB, set top box, Cable CARD devices.
• Maintain video source mapping, content encryption, and channel lineups for digital services.
• Maintains Video on Demand and Pay Per View offers, including special event and special interest programming packages.

Confidential, Charlotte, NC

System Infrastructure Specialist Engineer

• Experience in the support of fundamental technologies such as DNS, SFTP and FTP, SMTP, SNMP, LDAP, SSL, SSH, TCP, UDP, IP, RAID, TFTP, BOOTP, DHCP, Kerberos, and SMB and CIFS.
• Acquired in-depth understanding of client’s change and problem management processes working with Confidential .
• Provide enhanced network support for WAN and IP Telephony networks.
• Proactively contact participants when surveillance systems identify connectivity issues.
• Interface with vendors and clients to repair and resolve installation issues.
• Support wide-area MPLS services, as well as other communication lines, for all customer communication links.
• Implement changes in our customer facing environments .
• Coordinate and participate in Disaster Recovery exercises.
• Prepare Operations for the implementation or decommission of services.
• Assist on various team projects to ensure Continual Service Improvements occur within Operations.

Confidential, NC

Network Engineer

• Promote to Network Engineer to plan and Design network infrastructure for District.
• Manage Active Directory 2008 r2 objects, policies, users and groups.
• Configure and secure Cisco access points adding user and SSID WPA, WPE.
• Configured Cisco Routers (2500, 3000, 4000) using RIP, IGRP, OSPF, EIGRP.
• Configured HSRP and VLAN Trunk 802.1Q, VLAN Routing using MSFC on Catalyst 6500 switches.
• Create and test Cisco router and switching operations using OSPF routing protocol, ASA Firewalls, and MPLS switching for stable VPNs.
• Optimized performance of the WAN network consisting of Cisco 4500/6500 switches by configuring Vlans.
• Configure TCP/IP, DHCP, DNS, and WINS, VPN, RRAS connections and settings.

Confidential, Charlotte, NC

Cleaning Service)

• As an independent contractor/consultant, performed a variety of services for my client’s service provided:
• Managed and provided structured data cabling installations and support services.
• Maintained, updated, and created procedures for Home users on maintaining their system performance.
• Provided effective and consistent technical support at customer sites, over the phone, on site’ and via remote software.
• Performed the installation, configuration, and management of LANs, VPNs and WANs in client’s business locations and in home office.

Confidential, NC

Technology Technician II

• Provided level 3 technical supports for supported Servers, Dell, Macintosh, desktops, laptops and peripherals.
• Supported commercial software applications, proprietary packages, and Confidential AS/400 mainframe operations.
• Maintained and monitor system access, modify user profiles.
• Provided desktop support for 36 locations onsite/offsite over 3,000 users documenting activities, processes and procedures.
• Maintained standard software configurations, including Active Directory 2003, group policy, Novell OS, XP, 2000, 98.
• Performed Smart board application setup and installation, troubleshooting.

Confidential, Newark, NJ

Network Engineer

• Configured routing protocols such as OSPF, BGP, static routing and policy based routing.
• Configured VLans with 802.1q tagging, trunk groups, ether channels for creation access/distribution and core layer switching architecture.
• Providing daily network support for wide networks consisting of MPLS, VPN setups, and point-to- point site, at multiple locations.

Confidential, Weehawken, NJ

Network Administrator

• IT experience as a Network Administrator, in installing, configuring, administration, trouble shooting of LAN/WAN infrastructure of multi- vendor routers, switches, wireless LAN controller, windows server and clients.
• Expertise in implementation of IP addressing, Subletting, VLSM, ARP, Ping concepts.
• Knowledge about OSI model / TCP/IP protocol suite.
• Knowledge of L2 technology VLAN trunks and layer2 routing protocol configuration (EIGRP, OSPF, MPLS and BGP).
• Ability to implement traffic filters using Standard and Extended access-lists.

Confidential, New York, NY

Network Engineer

• Installing and configuring LAN/WAN as per organizational requirements, governed by communication protocols. Installing and configuring DNS, DHCP.
• Designing a new setup (Routers, Switches Configurations) as per Requirement of the New Location. Participate in the troubleshooting activities associated with daily operation works.
• IT service desk requests of networks and systems.
• Changing a Configuration in Switches and Routers as per Change Management Remedy Tickets.