Regional Technology Manager Resume
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PROFESSIONAL EXPERIENCE:
Confidential
Regional Technology Manager
Responsibilities:
- Developed and implemented a process to physically and logically inventory and interrogate all network\server elements on the Ministry of Defense\Interiors and Afghan National Armies data network.
- Identified mission critical security and infrastructure threats across all layers of the Ministry of Defense\Interiors and Afghan National Armies voice\video\data networks.
- Designed a primarily virtualized fully redundant Multi - tenant solution to provide secure and reliable communications\services throughout Afghanistan.
- Managed a team of local engineers maneuvering throughout a highly volatile and logistically challenging region with zero major incidents and 100% mission success.
Confidential
Network Architect
Responsibilities:
- Designed and built Network Infrastructure for delivery of Commercial\Residential Internet services to Containerized Housing Units at Al Udeid AFB and Camp As Saliyah ASG
- Conceptualized delivery of Wireless internet service utilizing Leaky Coax in Containerized Housing Units
- Designed and built VOD systems for all available markets in Qatar
- Designed and built GSM and VoIP platforms for all available markets in Qatar
Confidential, Denver, CO
Cross Domain Engineer
Responsibilities:
- Designed and built CDN for deployment to Charter’s Development and Production environments.
- Designed and built HTTP Live Streaming Media Distribution System for deployment to Development and Production environments
- Deployed CDN and HLS MDS to Development and Production environments
- Coordinated build and testing of IPTV headend
Confidential, Denver, CO
Network Engineer II
Responsibilities:
- Perform VoIP engineering development and integration for deployment in Development and Production environments.
- Create technical requirements and test plans for business services delivery via VoIP in a Broadsoft environment.
- Design and testing of BroadSoft, Acme Packet SBC, SIP to IAD, and SIP to PBX systems.
- Setting up test labs, test automation, planning test equipment and resources.
- Coordinate testing services including writing of test plans, formulating feature descriptions and hand-off for implementation.
Confidential, Atlanta, Georgia
Voice Systems Engineer
Responsibilities:
- Perform VoIP engineering development and integration in a lab environment for deployment in Confidential production network.
- Create technical requirements and test plans for business services delivery via VoIP in a Broadsoft environment.
- Design and testing of BroadSoft, Acme Packet SBC, SIP to IAD, and SIP to PBX systems.
- Setting up test labs, test automation, planning test equipment and resources.
- Coordinate testing services including writing of test plans, formulating feature descriptions and hand-off for implementation.
Confidential, Denver, CO
Senior Systems Engineer
Responsibilities:
- Installation, configuration, trouble shooting and administration of Broadsoft platform on Solaris, Linux, and Virtual machine environments.
- Engineering development of Broadsoft platform in lab environment.
- Test plan development, execution and resolution on the Broadsoft platform.
- Installation, configuration, trouble shooting and administration of Acme Packets, Covergence, and Newport Networks Session Border Controllers.
- Performed Interop with Intrado and 360 networks to provide E911 services.
- Configuration, provisioning and trouble-shooting of IP infrastructure to support voice, video and data services.
- Installation, provisioning, and trouble-shooting of Alcatel and Calix PON shelves.
- Configuration, provisioning and trouble shooting of IPTV headend and multicast network to deliver video services over PON and HFC plants.
- Configuration and troubleshooting of Email, DNS, DHCP, network monitoring and billing servers.
- Configuration and troubleshooting of Linux / Solaris servers for production and lab environments.
- Configuration, maintenance, and troubleshooting of Cisco, Force 10 and Extreme Networks routers and switches.
Confidential
Regional Technology Manager
Responsibilities:
- Configuration, trouble shooting and administration of Asterisk switch.
- Installation, configuration, trouble shooting and administration of Motorola WiMax network to deliver voice and data services to Iraq, Jordan, Lebanon and Kuwait markets.
- Built test and monitoring tools to improve quality of service for the voice and wireless platforms.
- Configuration, maintenance, and troubleshooting of Cisco routers and switches.
Confidential, Denver, CO
Project Manager
Responsibilities:
- Identified and developed potential new markets for voice, video and data services.
- Designed and oversaw the construction of HFC and copper plants in MDU environments.
- Designed and implemented customer call-center support procedures and troubleshooting scripts.
- Installation, configuration, trouble shooting and administration of Palomar voice platform.
Confidential, Denver, CO
Chief Systems Engineer
Responsibilities:
- Configuration, trouble shooting and administration of Cisco CMTS.
- Configuration, trouble shooting and administration of TUT Systems DSLAM.
- Configuration, trouble shooting and administration of Avaya Definity switch.
- Designed and implemented overbuild of existing copper plant to facilitate return path for cable internet subscribers.
- Administration of all corporate and service related servers.
Confidential, Saint Peters, PA
Chief Systems Analyst
Responsibilities:
- Designed, tested, and implemented voice, video and data systems for over 25 unique MDU markets.
- Managed a team of 7-10 engineers to deliver voice, video and data services to over 50 separate projects.
- Coordinated and managed ordering and installation of data and voice circuits.
- Created systems to integrate CDR data into billing system.
- Installation, configuration, trouble shooting and administration of all core network routers and switches.