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Regional Technology Manager Resume

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PROFESSIONAL EXPERIENCE:

Confidential

Regional Technology Manager

Responsibilities:

  • Developed and implemented a process to physically and logically inventory and interrogate all network\server elements on the Ministry of Defense\Interiors and Afghan National Armies data network.
  • Identified mission critical security and infrastructure threats across all layers of the Ministry of Defense\Interiors and Afghan National Armies voice\video\data networks.
  • Designed a primarily virtualized fully redundant Multi - tenant solution to provide secure and reliable communications\services throughout Afghanistan.
  • Managed a team of local engineers maneuvering throughout a highly volatile and logistically challenging region with zero major incidents and 100% mission success.

Confidential

Network Architect

Responsibilities:

  • Designed and built Network Infrastructure for delivery of Commercial\Residential Internet services to Containerized Housing Units at Al Udeid AFB and Camp As Saliyah ASG
  • Conceptualized delivery of Wireless internet service utilizing Leaky Coax in Containerized Housing Units
  • Designed and built VOD systems for all available markets in Qatar
  • Designed and built GSM and VoIP platforms for all available markets in Qatar

Confidential, Denver, CO

Cross Domain Engineer

Responsibilities:

  • Designed and built CDN for deployment to Charter’s Development and Production environments.
  • Designed and built HTTP Live Streaming Media Distribution System for deployment to Development and Production environments
  • Deployed CDN and HLS MDS to Development and Production environments
  • Coordinated build and testing of IPTV headend

Confidential, Denver, CO

Network Engineer II

Responsibilities:

  • Perform VoIP engineering development and integration for deployment in Development and Production environments.
  • Create technical requirements and test plans for business services delivery via VoIP in a Broadsoft environment.
  • Design and testing of BroadSoft, Acme Packet SBC, SIP to IAD, and SIP to PBX systems.
  • Setting up test labs, test automation, planning test equipment and resources.
  • Coordinate testing services including writing of test plans, formulating feature descriptions and hand-off for implementation.

Confidential, Atlanta, Georgia

Voice Systems Engineer

Responsibilities:

  • Perform VoIP engineering development and integration in a lab environment for deployment in Confidential production network.
  • Create technical requirements and test plans for business services delivery via VoIP in a Broadsoft environment.
  • Design and testing of BroadSoft, Acme Packet SBC, SIP to IAD, and SIP to PBX systems.
  • Setting up test labs, test automation, planning test equipment and resources.
  • Coordinate testing services including writing of test plans, formulating feature descriptions and hand-off for implementation.

Confidential, Denver, CO

Senior Systems Engineer

Responsibilities:

  • Installation, configuration, trouble shooting and administration of Broadsoft platform on Solaris, Linux, and Virtual machine environments.
  • Engineering development of Broadsoft platform in lab environment.
  • Test plan development, execution and resolution on the Broadsoft platform.
  • Installation, configuration, trouble shooting and administration of Acme Packets, Covergence, and Newport Networks Session Border Controllers.
  • Performed Interop with Intrado and 360 networks to provide E911 services.
  • Configuration, provisioning and trouble-shooting of IP infrastructure to support voice, video and data services.
  • Installation, provisioning, and trouble-shooting of Alcatel and Calix PON shelves.
  • Configuration, provisioning and trouble shooting of IPTV headend and multicast network to deliver video services over PON and HFC plants.
  • Configuration and troubleshooting of Email, DNS, DHCP, network monitoring and billing servers.
  • Configuration and troubleshooting of Linux / Solaris servers for production and lab environments.
  • Configuration, maintenance, and troubleshooting of Cisco, Force 10 and Extreme Networks routers and switches.

Confidential

Regional Technology Manager

Responsibilities:

  • Configuration, trouble shooting and administration of Asterisk switch.
  • Installation, configuration, trouble shooting and administration of Motorola WiMax network to deliver voice and data services to Iraq, Jordan, Lebanon and Kuwait markets.
  • Built test and monitoring tools to improve quality of service for the voice and wireless platforms.
  • Configuration, maintenance, and troubleshooting of Cisco routers and switches.

Confidential, Denver, CO

Project Manager

Responsibilities:

  • Identified and developed potential new markets for voice, video and data services.
  • Designed and oversaw the construction of HFC and copper plants in MDU environments.
  • Designed and implemented customer call-center support procedures and troubleshooting scripts.
  • Installation, configuration, trouble shooting and administration of Palomar voice platform.

Confidential, Denver, CO

Chief Systems Engineer

Responsibilities:

  • Configuration, trouble shooting and administration of Cisco CMTS.
  • Configuration, trouble shooting and administration of TUT Systems DSLAM.
  • Configuration, trouble shooting and administration of Avaya Definity switch.
  • Designed and implemented overbuild of existing copper plant to facilitate return path for cable internet subscribers.
  • Administration of all corporate and service related servers.

Confidential, Saint Peters, PA

Chief Systems Analyst

Responsibilities:

  • Designed, tested, and implemented voice, video and data systems for over 25 unique MDU markets.
  • Managed a team of 7-10 engineers to deliver voice, video and data services to over 50 separate projects.
  • Coordinated and managed ordering and installation of data and voice circuits.
  • Created systems to integrate CDR data into billing system.
  • Installation, configuration, trouble shooting and administration of all core network routers and switches.

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