Senior Solutions Engineer Resume
Orange County, CA
SUMMARY:
Dynamic and results - oriented professional with over 15+ years of direct experience in software and system engineering, technical sales, and a background spanning a wide array of technologies. Senior Sales/Systems Engineer and Professional Services Delivery Consultant experienced in pre- and post-sales activities with a specialization in all areas of Virtualization, Systems, Storage, Data Protection, HPC, Cloud, DevOps, as well as product marketing. Expert at understanding complex systems with the ability to consistently create world-class technology solutions, resulting in significant cost savings, improved quality, and increased customer satisfaction. Strong technical background with outstanding verbal, written, and presentation skills enable easy conversations all the way up through CXO level. Proven technology leader who helps clients meet long-term goals of growth and profitability.
TECHNICAL SKILLS:
Languages: C, FORTRAN, HTML, Java, Perl, Python, Tcl/Tk, SQL, MySQL, XML
Operating Systems: Solaris, Linux (Red Hat, CentOS, SuSE), Windows XP/ 7/8/2003/2008/2012
Hardware Platforms: All Oracle/Sun (Servers and Storage, x86-64 and SPARC), all SGI Server and Storage products (NetApp, etc.), all Dell Servers and Storage products (Compellent, EqualLogic, etc.), as well as EMC, and high end Networking platforms (Cisco, Juniper, Force10, etc.)
Software: Apache Tomcat, Sun/SGI Management Center, Sun Cluster 3.2, NetBackup, Oracle/Sun Desktop Infrastructure and virtualization products, VirtualBox, VDI, Citrix, Grid Engine, VMware Infrastructure products (vSphere, vCenter, vMotion, View, DRS, etc.), dev tools (SDLC), SVN, Git, KACE, storage admin tools, Adobe Acrobat, MS Office.
PROFESSIONAL EXPERIENCE:
Confidential, Orange County, CA
Senior Solutions Engineer
Responsibilities:
- Perform pre-sales engineering and analysis of customer technical requirements with Account Managers on targeted opportunities to develop innovative Dell data center solutions, resulting in key technical sales wins.
- Provide total solutions including servers, storage, networking, hyper-converged infrastructure, virtualization, cloud, SDS (software defined storage), data protection and systems management software to help close deals.
- Consistently met or exceeded revenue and gross profit expectations/goals. Attained 134.9% in Q4, 152.1% in Q3, 183.3% in Q2 and 143.0% in Q1 of 2015.
Confidential, Milpitas, CA
Senior Sales Consultant/Engineer
Responsibilities:
- Pre - and post-sales support for High Performance Computing (HPC) customers in the Federal South West territory of the US.
- Map customer requirements to HPC cluster and Storage architectural solutions through customer sales calls.
- Provide technical consultation and designing of HPC clusters using SGI technology in response to RFI s, RFP s.
- Instrumental in winning many large HPC cluster deals, all multi-million in revenue, exceeded yearly goal early.
- Advanced troubleshooting and support resulting in outstanding customer service and repeat business.
Confidential, Irvine, CA
Solutions/Engagement Architect
Responsibilities:
- Designed, and implemented various desktop, server, and storage solutions with the Sun/Oracle hardware and software stack for customers across the US.
- Specialized in delivering highly secure thin client (VDI) specific solutions to large security sensitive sites, several of them part of the DoD, resulting in strategic wins for Oracle and Sun.
- Engaged in implementation of highly visible HPC cluster projects resulting in successful sign-off and revenue.
Confidential, Los Angeles, CA
Senior Systems Engineer/Consultant
Responsibilities:
- Internal projects include designing and implementing ultra-thin client desktop solution for all employees based at corporate headquarters as well as enhancing company website with new, updated content. Assisted with system administration of corporate data center/IT infrastructure to improve operations.
- Partnering with sales team and taking responsibility for closing highest revenue deals impacting Sun’s overall Federal, EDU, State and local government business.
Confidential, Irvine, CA
Area Systems Engineer
Responsibilities:
- Architected Thin Client Desktop, High Performance Computing, and Enterprise Server based solutions with network storage sub-systems, providing technical support throughout the entire sales cycle.
- Partnered with sales team and took joint responsibility for deal closing by facilitating proof of concepts (POC's) and managing all aspects of technical evaluations.
Technical Marketing Engineer/Specialist
Confidential
Responsibilities:
- Provided technical support for product development, roll-out, and EA/Seed units to the field, official product marketing launches and events all over the U.S.
- Wrote architecture white papers, “How to” guides, and other technical documents for the field. Supported key NSG desktop-workstation and server opportunities in the field.
- Presented to customers visiting the Executive Briefing Center.
Volume Systems Product Sales Systems Engineer/Sales Specialist
Confidential
Responsibilities:
- Provided Pre-sales support for desktop, workstation, and volume server product opportunities throughout the Western US. Performance measured against product goal of $800M - $1B.
- Shortened the sale cycle and helped close large opportunities by working closely with product development business units and sales teams, and by providing in-depth system product knowledge on sales calls.
- Provided Systems Engineers with information and training on Sun's volume system product line and related technologies such as Solaris and Linux thereby increasing efficiency to support sales teams.
- Provided optimized solutions (especially in technical markets like EDA and MCAD), competitive information, and future product roadmap direction which positively impacted the most critical sales.
Confidential
Technical Program Manager
Responsibilities:
- Managed Sun's relationship with EDS/Unigraphics Solutions Inc. development sites. This premier CAD/CAM/CAE ISV has many large-volume Sun customers worldwide, contributing sizable revenue to Sun of more than $100M annually. Managed a team of two (2) to four (4) engineers onsite as part of this PM role.
- Instrumental in getting Sun technology into their suite of Web-based products as well as raising the visibility of Sun in their development environments, resulting in Sun being a preferred partner and platform for both workstation and server based products.
