SUMMARY:

More than 30 years experienced and results oriented professional in Project Management, Network Management, Systems/Computer Engineering, and CyberSercurity. Extensive experience in system development, configuration, integration, and implementation. Possesses strong analytical and problem solving skills within complex environments.

TECHNICAL SKILLS:

• Remedy Help Desk
• Clarify Help Desk Tool
• IBM Tivoli Software Distribution/Tivoli Tasks
• Spectrum Enterprise Manager
• IBM (IBM Enterprise Manager) BIG FIX
• IBM Rational ClearCase
• IBM Rational ClearQuest
• IBM Netview 6.0
• IBM Guardium
• HP OpenView Network Node Manager
• HP OpenView Operation (OVO) 6.X./7.X
• Oracle 10g/11g
• Novell 5.X
• HP 11.X
• Solaris 8/9/10
• Linux 5.X/6.X
• DNS
• DHCP
• TCP/IP
• UDP
• RPC
• FTP
• Telnet
• SMTP
• SNMP
• FQDN
• Secure CRT
• Secure FX

PROFESSIONAL EXPERIENCE:

Confidential, New Carrollton, MD

Senior Security Engineer

Responsibilities:

• Provide Cybersecurity and Threat Analyst services to support active cybersecurity incidents and events from the new Logging and Event Management solutions.
• Evaluate communication security, data vulnerability, business continuity and compliance risks along with vulnerabilities/weaknesses in systems.
• Hands on experience with security solutions including but not limited to firewalls, proxies, intrusion detection systems (IDS), data loss prevention (DLP) and Malware Analysis device, knowledge of network - based and system-level attacks and mitigation methods.
• Configured and implemented for ESAT ArcSight Connector agent software packages (BSM and SYSLOG agents) to Tivoli endpoints using the Tivoli and IEM Big Fix to perform distributions and installations in the Modernized and CPE Test and Production environments (Solaris/Linux) with the IRS Enterprise.
• Created and genertated ArcSight ESM weekly audit event reports for the IRS infrastructure and address any issues the may need to reported to management and provide problem resolution.
• Implemented the new process to fine tuning the test and deployment process for the ArcSight connector agents, auditd, crond and rsyslogd procesess. Created Tivoli tasks to check for ESAT Arcsight requirements for Solaris 10, Linux 5.X/6.X and Window 2003/2008 OS. If the servers that do not meet the requirements a KISAM help desk ticket will be generated to track the servers with issues and the ticket were assignment to EOPS for problem resolutions.
• Responsible all for the on-going development and implementation of ESAT ArcSight software package profiles (IEM Big Fix/Tivoli) using installation scripts within IRS ESM PBP tool the development environment to the production environments.
• Created and successfully used the IBM Rational ClearCase application to promote all ESAT ArcSight application source code and installation scripts and custom code to Change management for source code control. This code was promoted from the development environments to the production environment.
• Created and successfully used the IBM Rational ClearQuest application to promote all ArcSight application source code and custom code to the development server environments to the production server environments.
• Created pre-deployment and post deployment Tivoli tasks to troubleshoot ESAT ArcSight connector agent, auditd, crond and rsyslogd procesess problems with the servers (Solaris, Linux and Windows) that had failures during and after the Tivoli/IEM Big Fix software distribution deployment using software packages profiles.
• Created the ESAT ArcSight Connector agent requirements and audit configurations for integration with the HP OpenView application monitoring. Defined all of the ArcSight audit files modifications and ArcSight process monitoring for the Solaris/Linux OS.
• Responsible for troubleshooting problems using the HP OpenView application monitoring in the IRS infrastructure.
• Created IRS ESAT ArcSight SOP documents for the ESAT ArcSight errors and troubleshooting guide for ArcSight support.
• Responsible for troubleshooting problems using the ESAT ArcSight ESM 7.x console, ArcSight Collectors, Tivoli Tasks (scripts), and HP OpenView in the IRS infrastructure.
• Coordinated directly with IRS EOPS group, PRIME ESM and IRS IEM groups for scheduling the rollout of the ESAT ArcSight Connector agents throughout the IRS enterprise. Successfully deployed and installed all ArcSight connector agents (Solaris) and Linux Rsyslog configurations (Linux) across the enterprise.
• Responsible for using the ArcSight ESM Console and ArcSight Web Console to generate reports for actionable event verification, ArcSight heartbeat report and auditable events for the ArcSight Connectors agents and Linux Rsyslog configurations.
• Responsible for the ArcSight Loggers and Collectors to check for raw auditable events being generated by the connector agents and Linux Rsyslog configurations.
• Created and currently using Tivoli Tasks to perform diagnostics checks on the status of the agents, check CPU utilization of the java process being used by the agents (Linux $ Solaris).
• Created, implemented and deployed the Guardium STAP Agents for (Linux & UNIX) across the across the enterprise. Responsible for troubleshooting problems and OEM support for the Guardium STAP Agents.
• Created, implemented and deployed the SPLUNK configuration updated for the Linux infrastructure servers across the across the IRS enterprise (Development, Test and Production. Responsible for troubleshooting problems with the installation for the SPLUNK configuration updates.
• Completed the development for IEM software package profiles for ArcSight and Guardium agents. Migrated all of the ESAT Tivoli software package profiles within the IEM (Big Fix) application for future deployment efforts.
• Completed the development for the new IEM tasks and migrating the Tivoli tasks within the IEM (Big Fix) application for future OEM support for the ArcSight infrastructure.
• Completed the rolling out the new version of the 7.1.6 BSM & SYSLOG Connector Agent to the IRS infrastructure. CSIRC was been made aware of vulnerabilities in HP ArcSight products and the vulnerability has been reported in HP ArcSight Connector Agents running 7.0.4 or lower that can be exploited by malicious people to conduct script insertion attacks.
• Created scripts and Tivoli tasks to address the problems the with Guardium service accounts being locked, expired and needing passwords reset on the Solaris and Linux database servers.
• Updated the Guardium software package profile for the installation of the Guardium service account for the Solaris and Linux database servers.
• Responsible for maintaining and troubleshooting the ESAT ArcSight Connector Connector Agents, ArcSight Linux Agentless Solution, ArcSight Solaris Agentless Solution, Guardium STAP Agents for Oracle on (Solaris & Linux) servers (PROD & DEV) in the IRS enterprise.
• Coordinated directly with IRS EOPS group, PRIME ESM and IRS ESM groups for scheduling the rollout of the ESAT ArcSight Connector agents throughout the IRS enterprise. Successfully deployed and installed over 3500 ArcSight connector agents and ArcSight Agentless Solution (rsyslog configurations) across the enterprise.

Confidential, New Carrollton, MD

System Engineer Leader

Responsibilities:

• Configured and implemented the Tivoli Configuration Management 4.2.1 to perform distributions and installations using software packages to Tivoli endpoints using the Tivoli Framework 4.2.
• Created, tested and successfully distributed Tivoli Configuration Management 4.2 software package profiles to UNIX, Linux, and Windows NT/2003 servers in the DITE and PRODUCTION environments. Used Tivoli logfiles, server logs and application logs to track status.
• Successfully built Solaris Application servers, Database servers and Web servers using Tivoli Configuration Manager 4.2.1 Activity Planner.
• Successfully configured and used the Tivoli Configuration Manager Change Management component rebuild Application servers, Database servers, Web servers based on results from the Activity Planner.
• Performed UNIX administration on Solaris, Linux, and HP servers. Created user accounts, modified host files, modified DNS files, modified file permissions on directories and files. Also installed operation system patches and application upgrades.
• Successfully used the IBM Rational ClearCase application to promote application source code and custom code to Change management for source code control. This code was promoted from the development environments to the production environment.
• Used Tivoli Configuration Manager and the Tivoli Tasks using custom scripts to install custom applications (WEBSPHERE 4.0/5.0/6.0/7.0 ) EARFILES for (SCDC) Source Control Document Control from the development environments to the production environment.
• Created and updated new or existing Perl and shell scripts for software package installation within the test environments.
• Provide technical support for ESM Tivoli Software Distribution Tool during the ICM meeting and within the DITE lab and production environment.
• Provide technical support for ESM PBP Software Distribution Tool to all IRS end users within the DITE lab and production environment.
• Created and updated IBM Rational ClearQuest tickets for promoting code throughout the test environments to production.

Confidential, Reston, VA

Software Engineer Manager

Responsibilities:

• Sucessfully lead the fault management team to design, develop and implement the fault management system component for the Network Management organization on the Public Safety Radio Communications Program (PSRCP) project.
• Successfully allocated the system requirements to select the HP OpenView Operation (OVO) products as a total advance solution for an end to end operations and centralize distributive IT management.
• Coordinated and negotiated prices of the required products with HP sales represenatives. Selected HP Openview Operations (OVO), HP Network Node Manager, ESC Designer, HP Openview Operations (OVO) Service Reporter and HP Openview Operation (OVO) Navigator.
• Lead team in development of architectural designs at the system and functional levels and development of system and interface specifications.
• Coordinate with development organizations, attended customer meetings, and brief customer management at various stages of the development life cycle.
• Created and submitted functional design specifications (FDS), standard operationing procedures (SOP) and critical design requirement (CDR) documents for development and implementation process.
• Created test cases for user acceptance testing for factory acceptance testing (FAT)and customer acceptance testing (CAT).
• Used Microsoft Project to monitor and tracked all phases of the life cycle.
• Installed and configured the HP OpenView Operation (OVO) products in the development, test and production environment on HP L2000 servers.
• Setup and configured Cisco 2501 Routers using the command line interface for the development and test environment. Configured the SMNP agents on the routers to send SNMP traps to the HP OVO servers.
• Configured the Cisco 2501 routers serial 0 and ethernet 0 interface ports for WAN connectivity and setup hostnames
• Created user accounts for user administration for HP operation system and the HP OpenView Operations (OVO) application.
• Installed Oracle verision 7.0/8.0 on HP 2000 servers and the Oracle Client on Windows NT servers and workstations.
• Installed all HP O.S. and HP OpenView Operation (OVO) Applications patches. Provided system adminstration support for DNS configuration and host files on the HP OpenView servers.
• Installed and configured existing and new devices with OVO agents on UNIX (HP & Solaris) and Windows NT. Configured and distributed OVO templates to the servers and element management systems (EMS).
• Configured SNMP traps using HP Network Node Manager and HPOV SMNP trap templates, configuring and imported proprietary MIBs, monitoring logfiles and sysylogs using the HPOV logfile template, monitoring server operating system and application processes using the HPOV monitoring template.
• Configured HPOV monitor template to monitor thresholds for CPU, Disk space, programs and Mib objects.
• The OVO meassage browser received fault events or messages and based on the severity the sent the information the Clarify help desk application for trouble ticket generation using the HP OpenView Operation (OVO)API and Clarify API. Used the ESC Designer application and message correlations to define corrective actions based on the type events received by the message browser.
• Used the Harvest CM tool for identification, tracking and change management of all HP OpenView software, hardware, and COTS configuration items associated with the program. All upgrades of the HP OpenView applications were checked into CM and promoted from development to test and the production life cyles.
• Documented operational procedures, maintenance support and HP Openview Operation (OVO) application enhancements.
• Provided 24X7 on call support for production systems in UK.
• Interactive with HP support by internet and phone for problem tracking. Also use the HP sites for researching information about existing problems .
• Created test cases for user acceptance testing for factory acceptance testing (FAT)and customer acceptance testing (CAT).

Confidential, Reston, VA

Network Integration Manager

Responsibilities:

• Successfully lead the design, development and implementation for the Enterprise Management System (EMS). The contact requirements requested a Help Desk and Network Management System.
• Coordinated with Tivoli Systems, Cabletron Systems (Spectrum) and Remedy Systems for application integration adapters to meet software and hardware requirements.
• Performed technical planning, system integration, verification and validation and supportability and effectiveness analyses for total systems.
• Analyses were performed at all levels of total system product to include: concept, design, test, installation, operation and maintenance.
• Lead the work effort with the vendor’s engineers for integration and installation on the SUN UNTRA servers and the Windows NT clients in the Confidential lab.
• Coordinated and setup demonstration of the network management tool and help desk system for Confidential management and the EMS project for the Air Force. Used Cabletron Systems (Spectrum Enterprise Manager) to monitor and display network components.
• The Tivoli Enterprise Console 3.6.2 (TEC) application displayed events of the management system resources and sent events to the Remedy Systems automatically to generate trouble tickets.
• Created TEC Rules using Tivoli Enterprise Console 3.6.2 (TEC) application to displayed events of the management system resources, perform corrective actions and sent events to the Remedy Systems automatically to generate trouble tickets.

Confidential, MD

Contract Task Manager

Responsibilities:

• Successfully lead the NTC team in the implementation of a corporate wide business system for the IRS integration with the Tivoli Framework 3.6.2 and Tivoli Software Distribution version 3.6.2 application.
• Used Microsoft Project to monitor the progress of the life cycle.
• Lead the coordinated and scheduled the integration with IRS organizations and the various applications.
• Coordinated and lead the effort to provided technical support in testing and evaluating the Tivoli Software Distribution application.
• Developed process diagrams, test plans, test cases and test reports for Tivoli integration with the IRS applications and platforms.
• Coordinated and performed the installation of Tivoli Framework, Tivoli Gateways and Tivoli endpoint agents in the development and production environments. Successfully distributed and installed file packages and profiles to various UNIX platforms (Sequent, Solaris, Pyramids, SCO, AIX and HP) using Perl and bourne shell scripts to perform the installation.
• Configured the Tivoli Enterprise Console 3.6.2 to receive events of failed distributions by the Tivoli Software Distribution application.
• Created, tested and successfully distributed Tivoli Distributed Monitoring application 3.6.2 monitor profiles to UNIX servers to monitor disk space and application processes. They were configured to send events to the Tivoli Enterprise Console 3.6.2 message browser.
• Performed UNIX administration on SUN, SCO AIX, Sequent, Pyramids and HP servers. Created user accounts, modified host files, modified DNS files, modified file permissions on directories and files. Also installed operation system patches and application upgrades.
• Successfully distributed and installed file packages to UNIX clients across the country. The file packages were built and tested in the development lab prior to distribution in the production environment.
• Interacted with IRS management to discuss progress of the implementation. Generated status reports, monthly reports, quarterly reports, briefings and technical demonstrations to Confidential and IRS management.
• Responsible for assigning tasks to technical staff, conducting and reviewing performance appraisals, hiring the technical staff, creation of the management plan and formal and informal deliveries of documents.