SUMMARY:

• Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
• Seeking a role of increased responsibility and authority.
• Successfully planned and executed corporate meetings, lunches and special events for groups of 10 employees or more.
• Increased office organization by developing more efficient filing system and customer database protocols.

TECHNICAL SKILLS:

• Microsoft Office
• Concur
• Sharepoint
• GovTrav
• Travel Management
• Timecard Assistance
• Scheduling
• Event Coordinator

PROFESSIONAL EXPERIENCE:

Confidential

Administrative Assistant

Responsibilities:

• Serve as first point of contact by welcoming visitors, answering multiple telephone lines, scanning confidential documents, working on spreadsheets, assisting the accountant with multiple accounts; event planning, coordinating meetings, assisting lobbyists with different daily tasks.

Confidential

Receptionist/Administrative Assistant

Responsibilities:

• Serve as first point of contact by welcoming visitors’ in - person and greeting callers over the phone.
• Manage multi-line phone system by answering incoming calls responding to callers inquiries, forwarding callers to appropriate person.
• Perform general administrative functions to include but not limited to daily office maintenance (paper, toner, postage, kitchen) suppy inventory maintenance, research, create and update list accept front desk deliveries, sort and distribute mail and express packages, maintain conference room schedules, handle catering requirements for meetings.
• Provide administrative support to Senior Policy Director by completing expense reporting, coordinate travel, manage calendar and other administrative duties as assigned.
• Provide administrative support to the office Coordinator by fulfilling office-wide assistance as necessary.
• May assist in coordinating and carrying out special projects to include but not limited to special mailings, special database preparation.

Confidential

Data Entry/Production Coordinator

Responsibilities:

• Data entry for the Confidential / Confidential, inputting confidential classified information for the department.
• Sorting classified documents for Confidential.
• Prepping all documents in chronological order to scan.

Confidential

Program Systems Support Specialist

Responsibilities:

• Duties included travel coordinator and support to Enforcement Removal Operations (ERO)
• Ensured complete and accurate forms packet prior to deportation which included schedules, threat assessment, passport, alien profile and criminal history
• Ensured all information was updated and accurate prior to secure system entry
• Communicated with destination country liaison to ensure the information was received prior to aliens arrival

Confidential

Administrative Specialist

Responsibilities:

• Developed contacts with faith-based and community-based partners and other agencies; created spreadsheets for stakeholders
• Collaborated with state and local agencies and partner organizations to facilitate volunteer recruitment efforts
• Maintained relationships with customers, service partners, community partners, agency professionals, and the community in general
• Provided superior customer service support
• Provided information and outreach support to organizations that support emergencies or disasters
• Utilized GovTraveler database for scheduling Deputy Director’s travel

Confidential

Administrative Assistant

Responsibilities:

• Planned and coordinated fundraising events
• Maintained the electronic database and prepared briefing materials
• Performed research, managed files, and prepared correspondence
• Created spreadsheets using Excel to consolidate data
• Prepared PowerPoint slides and presentation materials
• Coordinated calendar appointments, meetings and conferences for senior management officials
• Prepared agendas for meetings and conference calls
• Prepared travel arrangements
• Served as a key point of contact for the team in a professional, courteous and helpful manner
• Prepared a wide variety of correspondence and reports
• Drafted memorandums, letters and emails correspondence
• Accommodated critical tasks crucial to efficient office operations
• Maintained an upbeat, positive attitude throughout day to day activities

Confidential

Administrative Assistant

Responsibilities:

• Supported the Chief Financial Officer and Director of Budget and Accounting
• Prepared binders and presentation material
• Ordered office supplies
• Scheduled meetings, coordinated events, and arranged travel
• Answered multi-line phone system in a courteous professional manner
• Created accounting spreadsheets using Excel
• Managed time and attendance database
• Typed correspondence, reports, memorandums, and meeting minutes
• Maintained office files in an organized manner in accordance with office policy
• Opened and distributed the mail in a timely and efficient manner

Confidential

Correspondence Specialist/Data Entry Specialist

Responsibilities:

• Responsible for inbound mail entry into proprietary database for state and national correspondence
• Appropriately close correspondence items when final responses are issued, copy and mail final correspondences, and distribute hard copies to designated divisions for filing purposes.
• Scanned all incoming mail and sent all correspondences to the appropriate Legislative Correspondent
• Processed Legislative Correspondent response letters, proofed and edited correspondence, and submitted for delivery
• Responsible for mass mailings
• Reviewed and recorded all inbound mail for the Legislative Correspondent; determined proper handling and response deadlines, and following proper handling protocol
• Managed file system and maintained or updated filing codes for assigned correspondence

Confidential

Administrative Assistant

Responsibilities:

• Provided administrative support to the Deputy Administrator
• Worked independently within the scope of the project to meet goals
• Performed secretarial and clerical duties as well as scheduling appointments
• Made travel arrangement for meetings and conferences
• Researched legislation, periodicals, various regulations and other published materials for Director
• Exercised discretion in performance of duties and confidentiality
• Managed the Deputy’s workload by prioritizing critical time-sensitive materials
• Handled incoming calls and responded in an appropriate professional manner to inquiries
• Composed routine correspondence for review
• Managed and supervised the day to day office operations

Confidential

Hearing Clerk

Responsibilities:

• Served as hearing clerk for the Aging Committee supporting Senators on the panel
• Provided administrative support to staff
• Coordinated scheduled hearings
• Arranged telephone interviews with witnesses and collected all necessary materials for briefing books
• Arranged travel for witnesses and accommodations
• Ensured hearing room materials were prepared including all materials, props, and graphs
• Drafted forms and memos, prepared and distributed witness profiles, and scheduled proceedings
• Screened calls and visitors in a courteous professional manner
• Prepared and submitted pay affidavits and leave reports after reviewing for accuracy and completeness
• Processed weekly advisement report and updated forms binders
• Maintained forms and files in an organized and confidential manner