SUMMARY:

A strong academic background and work experience in the field of Information Technology. Highly flexible in learning new technologies and capable of prioritizing many incoming tasks.

TECHNICAL SKILLS:

Systems: Windows 7, 2008, 2012, Red Hat, Kali, CentOS

Databases: SQL Server, MySQL

Languages: Visual Basic, Powershell

Software: Visual Studio, Office, Cisco IOS, Exchange

PROFESSIONAL EXPERIENCE:

Confidential

Information Security Analyst

Responsibilities:

• Participated in developing and maintaining security policies, standards and procedures as well as System Security Plans (SSP) and Business Impact Assessments (BIA).
• Established and maintained processes of identifying, assessing, and taking steps to reduce risk in a cost - effective manner.
• Assisted DRC in maintaining a compliant reputation with regulatory bodies such as FISMA, DoDI 8500, NIST 800-53, SSAE-16, and ISO27001.
• Proactively identified system vulnerabilities to reduce or eliminate potential exploitation through the use of Nessus Security Center and Passive Vulnerability Scanning.
• Performed periodic automated and manual Red Team activities (penetration testing) of key systems, applications and networks to identify technical vulnerabilities within the environment which would allow unauthorized access into systems and/or to the data.
• Implemented and maintained oversight of security applications (LogRhythm) leveraged by DRC security staff to monitor and defend the DRC environment.
• Generated a Configuration Management Plan that detailed baseline configurations, hardening, and governance so that any deviation from that plan would require a review through the Risk Analysis and Change Management Plan.

Confidential

Network Administrator

Responsibilities:

• Design, implement, maintain companywide enterprise network infrastructure spanning multiple sites.
• Acquired security clearance required to maintain company compliance acting as a government agency contracted with the Department of Education to collect student loan debt and manage highly sensitive PCII data.
• Conduct Risk assessments, vulnerability scans, risk remediation, patch management, and continual updating of policies and procedures documentation. Work closely with internal/external auditors and other IT counterparts in maintaining company compliance with company standards as well as PCI and NIST standards.
• Implemented Solarwinds Log & Event Manager SIEM infrastructure. Built filters, rule sets, dashboards, active-response, and reporting.
• Design, implement, and maintain companies firewall and switching environment. Continually monitor IDS/IPS systems along with SIEM analysis to investigate any possible breaches of security.
• Implementation experience of PIV-I authentication certificate infrastructure required by government agencies. Administrate company facilities physical security infrastructure including physical badge access systems and security camera systems.
• Utilize auditing tools such as Nessus, Netwrix, AD info, Web Filter reporting, and custom reporting tools on a daily basis.

Confidential

Network Analyst

Responsibilities:

• High level monitoring and support of Enterprise Datacenter Infrastructure in Global NOC center.
• Coordinate and Triage Incident Response and Support teams to resolve Network incidents.
• Utilize monitoring tools such as Splunk, Network Nanny, Skybox, Global Event Viewer and various proprietary tools to support the global network.
• Respond to incidents from beginning to end by reaching out to multiple business unit engineers that implement fixes in response to incidents.
• Provide thorough documentation of Incident Process and improvements, reporting to management multiple metrics of incident stages and team performance. Participate and demonstrate training to network team, other business units, and end users.
• Implement all DNS changes for corporate network using F5 Big IP GTM/LTM, Wide IP implementation, Infoblox DNS, and various proprietary tools.
• Implement ACL requests on all corporate Cisco switches during maintenance hours.
• Create documentation for future reference by teams for either revising current processes or implementing new processes.

Confidential

Network Administrator

Responsibilities:

• Network Administrator role supporting companies LAN/WAN infrastructure.
• Design, configure, and monitor company’s network devices. Routers/Switches/ Firewalls/ Servers
• Migrated over 50+ physical servers into VMware ESXi host infrastructure on top of EMC SAN.
• Configure and manage Barracuda NG Firewall, Spam and Virus Firewalls, Barracuda Control center, IPS monitoring, Firewall rule sets, Traffic monitoring and analyzing, Solarwinds NPM, UDT, NTA.
• AD infrastructure 500+ users, GPO configuration and management, Server 2008/2012, ESET endpoint protection, TMG Firewall, Shoretel VOIP, HP Procurve switches, HP DL Gen8/9 servers.
• Analyze network traffic protocols for issues and trend analysis - OSI stack analysis. Work with product vendors when needed for device support and tutorial.

Confidential

Computer Support Technician

Responsibilities:

• Member of small computer support business responsible for servicing clients and managing the daily operations of the company.
• Windows XP/7/8 diagnose/repair, Mac repair, Data backup/recovery, Virus removal, Cloud backup configuration, Small business network setup, Remote/Firewall configuration.

Confidential

Business Data Specialist

Responsibilities:

• Supported small business customers in a helpdesk environment managing and monitoring clients technology service needs.
• Managed WAN/LAN, Voice, Email, Hosted Services, CPE equipment, Field agent work orders, Salesforce contracts.
• Prospered in a team work environment and frequently exceeded company expectations in sales and quality assurance.

Confidential

SAN Intern

Responsibilities:

• Developed IT skills as a storage array controller firmware tester in a large datacenter environment. Test SAN controller firmware and work with engineers on bug fixes.
• Worked off of project specifications installing high-availability SAN configurations in a development environment.
• Microsoft/Linux/Solaris/AIX server configuration, Storage arrays/controllers, Ethernet/fiber channel switch zoning, Host Bus Adapters, Driver installation, Structured Cabling.
• Worked closely with project management team to ensure timely quarterly firmware releases.

Special/Other Skills - Computer expertise, Team player, Project management, Adaptive learner, E ective communicator, Leadership qualities, Self-motivated