OBJECTIVE:

To obtain a position in an established environment where my skills and abilities will be utilized from within a corp to corp capacity.

TECHNICAL SKILLS:

Cisco Routers: Nexus 7k, 12000, 7200, 3810, 3925, 3640, 2800, 1800, 800 series.

Cisco Switches: 4500X, 6500 VSS, 5000s, 4500, 3850X, 3750, 3560, 2960 S & X series, 2900XL, Lightstream 1010.

Telecom: ATT, SBC, MCI and VERIZON Circuit Testing and Turn - Up DS3, OC3, BRI, PRI, SONET, DWDM, Adtran CSU, Paradyne CSU/DSU, NT1 cards, Rt 110/66 block, analog, digital, inside wiring; Category 3, 5,6, 6A and 7.

Network/Protocols: OTV, EIGRP, Cisco Voice Over IP (VoIP), OSPF, BGP, HSRP, IGMP, VTP, STP, VRF, VPN, ISDN

Software: Microsoft Visio, HP OpenView, CiscoWorks, Sniffer, WireShark, Windows Operating Systems and Suites, Novell Netware

Security Technologies: Fortinet, Aruba Networks, Cisco ASA Firewall, CheckPoint, Antivirus

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Owner/Network Engineer

Responsibilities:

• Direct business to business technology contracts with a focus on configuration, deployment, design, documentation & effective management of the network infrastructure environment.

Confidential, Lyndhurst, NJ

Network Engineer (Lead)

Responsibilities:

• Responsible for the planning, design, development, implementation, monitoring and maintenance of all network production support services which included Cisco routers, switches and firewalls along with Fortinet and Aruba devices.
• Participated in strategy meetings and presented proposed network diagrams, design, documentation and planning to Senior IT management.
• Presented explanations to proposed network changes to the change management team in order to gain approval for the time window and resources needed.
• Effectively demonstrated exemplary customer service and communication skills to technical and non-technical personnel.
• Successfully led and completed projects before deadline.
• Recognized for the creation of design implementation plans, device configuration and leading assigned teams in network infrastructure upgrades within change control window resulting in no impact to store operations post project work.
• Actively participated in the team meetings for project discussions and problem resolutions.
• Provided ongoing support for the migration of the old PBX phone system to Cisco VoIP phones which involved moves, adds and changes within the Cisco Unified Call Manager system via AT&T’s interface.
• Point person for all VoIP phone maintenance, troubleshooting and configuration along with customer service requests to Cisco Finesse system within AT&T’s interface.
• Highly instrumental in the planning and conversion of their old T3 internet circuit to an updated 1 Gig circuit.
• Praised for the smooth transition of an antiquated 10 Mb Metro E site to site connectivity to AVPN HCF with minimal infrastructure impact.
• Played a key role in helping to facilitate IT helpdesk troubleshooting by configuring the existing network monitoring and management software to provide extensive reporting, documentation and graphical analysis.
• Provided advanced (level-2/3) network troubleshooting support across all company routers, switches, firewalls, VoIP, LAN/WAN, VPN concentrators, IPS/IDS, IPsec, Wireless Networks, and other network-based security appliances/technologies
• Managed 3rd party vendors and opened/escalated support tickets, as needed. Ensured that vendors adhered to contracted SLA’s.
• Maintained current Microsoft Visio network documentation and diagrams, necessary for IT compliance with adherence to best practices and support.
• Provided on-going mentor/mentee in team centric environment in order to assist other IT staff, as needed.
• Ensured timely network project updates to the Change Management system for auditor review. Created and modified Request For Proposals (RFPs) for bids for Internet Service Provider (ISPs) services.

Confidential, New York, NY

Confidential

Network Architect/Engineer

Responsibilities:

• Provided continuous onsite support of network infrastructure.
• Point person in NY for departmental requests for switch port access and IP route creation, modification and problem resolution.
• Configured, integrated, troubleshoot and deployed Cisco switches and routers within a MPLS, Multi-VLAN VRF and OTV environment for the Lazard project.
• Played a key role in the planning, implementation and deployment of large scale infrastructure migration and upgrades.
• Within the Nexus 7000 NX-OS environment, modified and created VLANs, vPCs, VoIP, QoS, Multicasting, etc for successful connectivity to the Cisco Access Switches, IP/TV and IP Phones.
• Demonstrated a strong team and process oriented attitude along with excellent interpersonal skills.
• Instrumental in the creation and maintenance of documentation which included Microsoft Visio diagrams, Excel spreadsheets, scripts and templates that reflect network infrastructure changes and updates.
• Produced excellent documentation for facilitating team projects, client presentation and internal audit approvals.
• Worked with telecom vendors in troubleshooting and resolving circuit issues.
• Ensured that all assigned tickets were completed before deadline.

Confidential, NewYork, NY

Network Integration Engineer/ Project Engineer

Responsibilities:

• Played a key role in implementing organizational goals, projects and programs for the configuration, testing, integration and deployment of newly purchased Cisco 6500 VSS Series Switches consisting of 5000+ ports within a Multi-VLAN VRF environment for the new Madison Square Garden (MSG) Renovation Project.
• Configured and troubleshoot VLANs, VoIP, QoS and Multicasting on Nexus 7000 series routers and Cisco 6500 VSS Switches
• Successfully created and presented staging documents, test plans and automated scripts which gained MSG’s IT Senior Director and President approval.
• Provided excellent documentation, Microsoft Visio drawing updates and spreadsheets for presentation for both MSG and Harris management teams.
• Worked directly with Harris IT Services Site Manager on documentation planning for the scope of the MSG Arena implementation project.
• Opened up TAC cases with Cisco for RMA of defective equipment and performed necessary replacements as needed.
• Escalation point for troubleshooting network problems, carrier escalations and trouble ticket resolution.

Confidential, New York, NY

Sr. Cisco Network Engineer

Responsibilities:

• Design and implementation of the Network Infrastructure.
• Configured and maintained Cisco 7200, 3800 and Linksys E3000 series Routers and Cisco 6000 Switches.
• Set up Cisco CP-7940G VoIP Phones to work with Cisco 3800 routers with company settings.
• Configured HSRP, EIGRP, and Point-to-Point statements.
• Utilized CiscoView to monitor network activity.
• Provide technology support services: Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.
• Alert management and account team when sensitive issues arise or a major problem is suspected.
• Act as a Technical Advisor: Provide technical escalation and mentoring for other engineers.
• Resolve issues related to defective modules, ports, NIC cards and cables.
• Contact Cisco customer service and schedule RMA for defective modules.
• Configure ports on Cisco 6000 switches upon request.
• Migrated users from Windows XP to Windows 7.
• Demonstrated ability to quickly implement technologies.

Independent Consultant

Confidential, New York, NY

Responsibilities:

• Provided LAN/WAN small business support involving configuration, IOS firmware upgrades and installations.

Confidential, New York, NY

Senior Cisco Network Engineer

Responsibilities:

• Configured and maintained Cisco 7500, 4500 & 2500 series Routers, Cisco 5000 Switches, and Adtran CSUs for the SSB project.
• Upgraded WAN connections from Core Router to Access sites totaling 800 Confidential retail branches with primary and secondary circuits.
• Implemented, configured and troubleshoot VPN IPsec security protocols.
• Modified EIGRP routing on Core and Access routers within a Multicast networking environment.
• Configured HSRP, BGP, EIGRP, modified Access-Lists, Frame Relay and Point-to-Point statements.
• Created specific Cisco Router Core and Access configurations that reflected the scheduled AT&T and SBC Full T1 Circuit upgrade.
• Instructed HP techs (experienced and novice) in T1 upgrades/troubleshooting to AT&T and SBC Circuits.
• Cleaned up legacy configurations that were no longer being used and provided excellent documentation and Microsoft Visio drawing updates.
• Worked directly with VP of Integration at Confidential and Cisco Account Managers in cost assessment, ordering and analysis of network infrastructure equipment for the scope of the IPSec implementation project (BOM, SOW and Diagrams).