Library Technologist Resume Naples, FlÂ - Hire IT People

SUMMARY:

Experienced IT professional with skills in hardware, software, mentoring and project management. 11 years of experience with hardware, software, security and applications in support for Confidential in various positions.
Strengths include problem solving, process documentation and customer service. I am an enthusiastic self - starter, with exceptional interpersonal and communication skills.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Naples, Fl

Library Technologist

Responsibilities:

IT Support for Collier County Library/All County
Troubleshoot HW/SW issues for branches, setup new equipment, assist customers as needed.
Inventory
AD Account Management, Email Accounts, 1st and 2nd Level Service Desk for County Employees.

Confidential, Ft Myers, Fl

Responsibilities:

Confidential, Ft. Myers, Fl

Court Clerk

Responsibilities:

Confidential, Virginia

Senior Security Analyst

Responsibilities:

Confidential, Auburn Hills, MI

Infrastructure Analyst

Responsibilities:

Security Administration( of user logon ids, their access rights and server security parameters), threat protection, and compliance management for production and non-production servers(Unix/Windows) for the Confidential
Creation of IDs, groups and access rights, password resets, for internal EDS support teams, Confidential clients and 3 rd party Vendors .
Incident and change requests managed through Service Center queues.
Project Management - Responsible for compliance of Confidential Security standards when new servers are stood up in environment and promoted to production.(P2P)

System Administrator

Confidential

Responsibilities:

System Administrator Break/Fix team responsible for providing remote desktop support for approximately 8,000 Confidential distributed Engineering customers(Windows, Unix and Office on Unix)
Identify software, hardware and Network issues, Reinstall software, Lotus notes configuration, profile rebuilds, Active Directory user management, schedule remote rebuilds. Manage incidents through Service Center.
Lotus Notes SME

System Administrator

Confidential

Responsibilities:

System Administrator

Confidential

Responsibilities:

Remote Desktop Support for (60,000 + seats) on Windows 2000 operating systems.
Responsible for diagnosing/resolving issues with applications, hardware, network and servers. Direct incidents to appropriate teams as necessary.
Assisted with 2000 migration
PW resets, software reinstalls, printer installs, Blackberry/Palm, VPN, Lotus Notes, Active Directory.

Confidential

System Administrator

Responsibilities: