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Network Monitoring & Management Solution Design Engineer/architect Resume

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Frisco, TX

SUMMARY:

  • Current profile involves of Techno Functional Consultant for Network Monitoring/Management of Cisco CUCM, PUBs, SUBs, IPCC, UCCE, VoIP, SIP, MGCP, H.323 Gateways, Telepresence, CTMS, Network devices, Avaya PBX, Wireless Devices, AP, Controller, Security devices and Cloud environment (Virtualization, vSphere, ESXi, Cisco UCS - B and UCS-C). Current tools I am working on as follows while following ITIL compliance.
  • Currently design lead for CISCO Prime Infrastructure & Cisco Prime Collaboration for Contact Center - Assurance, Provisioning, Configuration Management, CUOM from UCCE suite, CUCM, Voice/Video
  • SBC Acme Packet, Palladion OCOM/EOM, IPFIX, Tapping solution (IXIA, Netscout, Gigamone)
  • IBM QRadar SIEM and FireEye Threat monitoring tools
  • Track Lead for OPNET/Riverbed Network Design Tool (APM, NPM, Network Designs, Simulator) ARX, ATX (Application Transaction Expert, similar tools like New Relic & App Dynamics), ITGNP, ACE Analyst, NetMapper
  • VoIP monitoring Tool Prognosis (IR)
  • HP NAS, BMC BBNA
  • CA IM 2.x, CA Spectrum, eHealth, SuperAgent, Netflow, UCM, CAPC
  • NetScout APM, NetBrain Auto Diagraming Tool
  • Complete suite of Solarwind NPM, NCM, NFA, UDT, VMAN & IVIM, SAM
  • Dedicated to maintain high quality standards, and have 9+ years of rich experience in customer dealing with highly professionals as an activist of Solution Architect, Consulting, Implementations and a key person during new opportunities and bidding phase, designing, optimizing and solution finalization with Involvement in demos, POCs, trainings for global customers in US/Europe/Overseas.

PROFESSIONAL EXPERIENCE:

Confidential, Frisco, TX

Network Monitoring & Management Solution Design Engineer/Architect

Responsibilities:

  • To finalize best product for monitoring of Voice and Data Network environment
  • Multi location Call Mangers in 18 global DCs along with 8 Mega clusters
  • Create Visio Architecture of Deployment Strategy and timelines with TDD/LLD/HLD, Finalize the solution with Lead Architect and LOB head
  • Customer & Vendor interaction for customization of tool, Solution Design, Implementation, Delivery, POCs, Demos & Technical Presentations and end-to-end delivery
  • Currently design lead for CISCO Prime Infrastructure (Wireless) & Cisco Prime Collaboration for Contact Center - Assurance, Provisioning, Configuration Management, CUOM from UCCE suite, CUCM, Voice/Video
  • Follow SDLC process to design the solution design and architecture
  • Utilize technical project management, budgeting, costing and make implementation plans. Support internal Oracle Sun servers and vendor appliances for some applications (HP Dl360, DL580 and VMware servers. Works on Disaster Recovery and High Availability designs.
  • SBC Acme Packet, Palladion OCOM/EOM, IPFIX, Tapping solution (IXIA, Netscout, Gigamone)
  • OPNET/Riverbed Network Design Tool (APM, NPM, Network Designs, Simulator) ARX, VNE Server, ITGNP, ACE Analyst, NetMapper
  • Network Monitoring Tools for Net flow, Virtualization, Cloud, Cisco Contact Center, Big Data, Analytics, Service based monitoring (SBM), SaaS, Cloud

Confidential, Frisco, TX

Implementation Lead

Responsibilities:
  • Leading track for VoIP Management and Monitoring (Cisco Contact Center, CUCM, Telepresence, CTMS, CVP, ICM, Avaya PBX)
  • Managing customer CUCM and CC transitions & transformations in different projects
  • As a part of Cross Functional Services in NMS and EMS tools Team & dedicated to VoIP/Wireless Network Monitoring tools
  • Providing Network management Solution Design and Consulting as per customer requirement, Positioning right tool/product for Monitoring & Management as per client AS-IS condition
  • Running Technical and Sales Demos and Presentation in front of High level Management and technical guys like Directors of IT, CTO, Directors and Network Head etc.
  • Track owner of OPNET/Riverbed Network Design & NPM, APM (App Performance Monitoring) Tool and Prognosis VoIP monitoring Tool, Established a new Track for VoIP monitoring (Cisco Clusters & Avaya PBX)
  • Working on a tool of Call manager monitoring Prognosis and Cisco Voice Manager/Avaya/Multi-vendor
  • Ciscoworks and HP NAS in HCL Comnet and working as a only dedicated resource, as a Subject Matter Expert (SME )
  • Professionally Trained on Prognosis to deployed tools onsite in US and rest of the world
  • Working on OPNET IT Guru, Ace Analyst, Ace Live, Netmapper and Network Planner for architecture & network design/planning
  • Monitoring of Cloud environment (Virtualization, vSphere, Cisco UCS-B and UCS-C) using different tool stack
  • Excellent knowledge on SNMP & MIBs Concept and all related tools
  • Training people on OPNET & Prognosis for day to day challenges & activity
  • Build up High Availability & Data Disaster model as per requirement, Working knowledge on SAN storage
  • Work on Knowledge Transfer and UAT for each deployed project and sign off
  • Working experience of implementing the solutions for tools like CA NetQoS Report Analyzer certified, Spectrum, eHealth, BMC Bladelogic Network Automation (BBNA)

Confidential

Project Coordinator

Responsibilities:
  • As a part of technical team handle and provide support to the company LAN/WAN network issues including O.S errors, software applications, switch port blocking, physical cable damage, firmware upgrade, new virus attacks, firewall etc.
  • Configuring Router, switches, routing protocols, BGP, OSPF, RIP etc.
  • Assist in documentation of each lab with technical aspects inclusive of design and implementation.
  • Assist in developing of IT Support Team’s capabilities to provide effective and reliable support and solutions within the company.
  • Provide the IT Network troubleshooting expertise to all the domain users using ADS (Active Directory Services)
  • As a part of technical team responsibility includes support to all the network, routing, switching, and firewall.

TECHNICAL SKILLS:

Cisco Technologies: Routing, Multilayer Switching, Remote Access, Troubleshooting, Load Balancing,

Operating Systems: Windows Vista/NT/ 2000 / 2003 / XP / 9x, Linux and Servers

Network Servers: DNS, DHCP, ADS, TACACS, RADIUS, LDAP

Routing Protocols: RIP, IGRP, EIGRP, BGP, OSPF

Wireless Technologies: Wireless Routing And Switching, WLANs, Wireless Security WEP, WPA, WPA-PSK, WPA2, Infrastructure TKIP, AES, AD-hoc networks, Ekahua Site Survey

Virus Protection: Symantec Enterprise Antivirus, MacAfee Enterprise Antivirus

VPN: IPSec, L2TP, PPTP, SSL

Remote Access: Frame relay, ADSL, ISDN, PPP, PPPoE, MSTSC

Enterprise Software: Citrix, Metaframe

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