SUMMARY:

• To be an integral part of a company with a strong presence in the technical industry. Acompany that will utilize my skills and experience to provide its customers with the latest technological products as well as offer me advanced career path opportunities.
• My 15 plus years in the cable industry have enabled me to successfully complete responsibilities given to me. I have extensive headend knowledge from building and maintaining all analog and digital service and I oversaw a fiber transport network for forward and return services. I’ve been a DAC admin for 6 years, maintaining and building multiple channel maps and troubleshooting a variety of different situations. I’ve worked with all associated devices such as installing RADD’s, OM’s, RPD’s, ARPD’s, SEMS, APEX’s, NC 1500’s, BNP’s, DCM’s and KLS’s as well as maintaining network connectivity to other hub sites. I’ve worked with CSG and RR Enterprise billing systems and was an integral part of billing conversion. I am extremely familiar with many headend devices and can trouble shoot problems throughout an analog and digital headend. I helped build and maintain a 36 mile microwave path which included 13 gig and 18 gig frequencies to carry analog and digital as well as a return path for a complete 750 mhz plant. I was in charge of overseeing headends in four states as well as assisting them in trouble shooting outages and managing the systems through the DAC controller. I was part of a major uplink center that fed the United States and Mexico all of its services. I have also managed a lab environment where all testing of equipment, firmware, code and other devices are tested before being released to the field or headend. I work with a team of engineers in which we manage all projects that are to be done by the headends in the mid - westarea. I am very familiar with the internal management side of business and have worked with local and corporate management teams on several levels as well as been a part of both.

PROFESSIONAL EXPERIENCE:

Advanced Video Network Engineer

Confidential, Edgewood, CO

• As one of the engineers at the confidential facility I am involved in configuring new Arris headends from DAC configurations to the APEX3000 and getting video channels up and running for testing purposes. I work closely with a team in which we all have an important role in building and maintaining Headends and associated Hubs that are used as test environments. As an engineer we do a variety of testing from updated and or new launches of STB firmware, Spectrum, IGuide, code download, DAC releases, CPE testing, and other firmware releases. I work with production teams and other departments to support and test fix solutions for problems they may be experiencing at locations across the Charter footprint. I also work on design using Visio and creating wiring diagrams, rack facials and other important documentation.

Content Operations Manager

Confidential, Broomfield, CO

• In Content Operations our primary duty is to control the National Video Transport which extends from coast to coast. If any problems are detected such as channel outages or equipment loss our team worked toget the services restored quickly to lessen the customer’s impact. We have redundancy setup throughout our entire footprint in order to mitigate outage times. We also controlled and maintained our TWCTV content in which we were responsible for all content delivery equipment. There are many pieces to this such as the CDN, Packagers, Encoders, DCM’s, Halo and other devices. We worked closely with many teams to ensure we delivered a quality product with very little down time. I also had some of my team members that worked nights in order to take care of maintenances of many kinds. We also controlled and made sure that our VOD application for TWCTV always had content and that it was being delivered to the AMS. We also made sure that content was being loaded to the various catchers from different providers which would then be loaded into our system for distribution. We have many monitoring tools that we were responsible for and relied on to let us know of a potential problem. We used things like IVMS, Netcool, Aggregation tool, Snitch, CDN health, Sentries, network health and bandwidth utilization and many other tools. I worked closely with upper management and many other teams to help develop better detection tools to better our teams and give them the tools and training they needed. I took an active role in our hiring process to bring on new engineers and have been a part of disciplinary actions when necessary.

Video Engineering/Lead Lab

Confidential, Louisville, KY

• As a Video Engineer one of my primary jobs was to manage several projects that impacted the headends in the Mid West area. Some of these projects were channel launches, package changes, channel map changes, adding new equipment, software and firmware updates to various pieces of video equipment. I also work on routing from the NVT to DCM’s in Louisville and Covington to be distributed to other sites in the area throughout Kentucky. I was actively engaged with routing services through the TWC TV DCM directly to the MCHE to be redistributed to headends as they migrate over to the MCHE. I put together plans to move video equipment from old networks to new networks in order to consolidate and/or remove old networks. I assistedheadends with trouble shooting video services when needed to minimize outage times. I also worked with monitoring equipment such as IVMS. I gathered data from all sites and put together spread sheets so anyone can access information easier and faster. When I was running our lab, I wrote test procedures that were to be followed by the sites as they deployed new equipment and services. I also tested all hardware, firmware and software to make sure it met industry standards.

Baseband Engineer

Confidential, Arizona

• As a baseband engineer my responsibilities were to assist in keeping all services up and running at all times and maintain equipment’s reliability. I was in charge of channel launch processes to add new services or remove existing services from the lineup. I maintained a working relationship with several other departments in order to insure the reliability of the channel launch went smoothly and with the least amount of complications possible. I maintained Dish Mexico’s Barker Servers which added new commercial insertion spots each weed and updated the playlist and insured reliability of redundancy and accuracy of data loaded onto servers. I responded to any channel outages and correlated with other engineers to resolve various problems. I updated MBE server for different departments GTOC, ROTC, and the TOC which monitor all services. I installed various types of equipment from Satellite receivers to Miranda servers which monitors the video and audio quality. I would Route services through patch panels, video routers to DA’s which would feed the encoders. I ran various types of cabling to transport different signal types including RF, SDI, ASI or fiber. I helped maintain fiber connectivity to and from Cheyenne Wyo. for backhaul services sent to decode through Cell-Ace. Worked closely with master control for pay per view events ensuring all configurations were correct as well as redundancy was in place and functioning as expected.

Field Engineer

Confidential, Florida

• As a Field Engineer contracted to do a variety of jobs for MotorolaI am qualified to do Dac installations and upgrades. Also installations and support of most Motorola devices such as Radds, OM 1000/2000, RPD’s, ARPD’s, NPT’s and many other headend devices. I was expected to go to locations based anywhere in the nation and perform these duties until the project was complete. I have had extensive training with the DACController and Terayon products as well as satellite receivers of many makes and models. I am very familiar with ad-insertion from the Cherrypicker to Sea change perspective. I was a part of the Dataflash swap out project and did the testing and reconfigurations on the DM 6400. I also took part of NAS/DAC conversions and integrated the data traffic into the MSO’s network. I would also travel to sites and perform training on the DM 6400 for systems that were adding them to their network. I would also arrive on site to perform and implement new design additions, reconfigurations, as well as reoccurring problems.

DAC Administrator

Confidential, St.George, UT

• I was responsible for all daily operations in (1) Master Headend, (4) Hub sites and also (2) smaller headends. I maintained all analog and digital services along with the combining of the forward and return paths. I was responsible for the functionality of the DAC controller and all associated devices for multiple locations. Maintained 12 channel maps and oversee the devices and headend techs in four states as well as coordinate all channel launches and map realignments. I also ensure network connectivity and stability to other devices located at other sites to ensure proper plant function. I maintained a 36 mile microwave system that feed a hub site which provided video and data services. I also maintained the connectivity for the billing system to the DAC to provide minimal customer impact. I worked closely with the field techs to provide them support and training.

Headend Engineer

Confidential, St. George, UT

• I was responsible for 2 systems from the headend to the field to consumer’s homes. I managed all forward and return paths and helped maintain 3 headends and 4 OTN's. I was also responsible for troubleshooting, repairing and ensuring that all RF levels are within specification and analog and digital channels are working properly. I performed field troubleshooting and repair on all active and non-active devices such as splicing mainlines and occasionally fiber optic lines due to damage. I maintained all optics in the headend for forward and return carriers, going to and from each node. As the DAC administratorI wasresponsible for maintaining and adding new devices and services. The main plants are 750 mhz, but we also had(2) 450 MHz systems which were maintained. I helped build a dual frequency microwave system that fed a headend which was collapsed and turned into a hub.I am trained in forward and return sweep and also maintain or repair plant problems. I was on-call 24/7 for any headend and/or plant problems.

Service Manager/Assistant Manager

Confidential, Mesquite, NV

• I was responsible for the service department which included going to customers’ homes and repairing or installing many different kinds of electronic equipment. I designed and installed anaudio system for the City of Mesquite speedway track. I also repaired many different kinds of consumer electronic items when major parts were not necessary, such as computers, cd players, televisions, vcrs, and home and car stereos. I took care of all reports and ordering of stock.

System Technician

Confidential, Rock Springs, WY

• I started out building and repairing mainline, underground and aerial cable lines which included everything from setting poles, strand and lashing the mainline, to putting in the conduit, pushing cable and splicing. I was also a field technician and did all troubleshooting and repair with system problems which included responding to and resolving customer’s needs and problems. I supervised a plow crew for 2 years which was responsible for replacement and repair of all underground service lines. I helped maintain several microwave sites and towers. I was also on call to resolve after hour system problems and outages.