Field Service Test Engineer Resume Atlanta, GA - Hire IT People

SUMMARY:

Successfully build and manage professional relationships to ensure high levels of customer service. Possess strong Project Planning and Project Management skills and able to orient self to project scopes and customer expectations quickly to achieve highest positive results. Very efficient at incorporating changing dynamics of evolving projects and managing multiple activities, projects, and priorities; setting /achieving deadlines. Very strong Systems Engineering experience in Central Office, CO - LO, and Data Center environments. Offer special technical testing skills in areas including: (1) testing equipment including digital multi-meters, OTDR, oscilloscopes, frequency counters, Fibre channel testing, BERT and OSA test set equipment, logic probes, and (2) determining location of circuitry /wiring using schematics such as MS Visio, CAD, or blueprints; troubleshooting/ repairing LAN systems, transmitters, receivers, and antennae. Heavy experience /noledge of telecom Field Service Engineering operations for: routers, switches, firewalls, network management and migration, troubleshooting and performance tuning of installed systems. Able to create and follow detailed method of procedures MOP or EDP Scope of Work practices and perform scheduled maintenance on Network interface equipment. Excellent written and verbal communication skills.

TECHNICAL SKILLS:

Microsoft: Windows, Chrome OS, DOCSIS 3.0, Microsoft Office Suite

Structured cabling to include: Cat 3, Cat 5, Cat 6, RG 6, RG 59, RG 11

PROFESSIONAL EXPERIENCE:

Field Service Test Engineer

Confidential, Atlanta, GA

Responsibilities:

Perform Preventative Maintenance testing on all optical transmitters .
Using a Trilithic 860 and the Workbench as well as TP Master V5 software.
Performance bandwidth management testing on Arris E6000. Commissioned system, then loaded system images and running configuration scripts. Using modems and Digital Service cable boxes execute routing testing, FMP ADSG, RIP, and fail-over testing as well as upstream and downstream power /speed testing. Perform network and service cutover sequences from old to newly installed equipment during overnight maintenance window.

Lead Field Service Engineer

Confidential, Atlanta, GA

Responsibilities:

Perform site surveys for network equipment to be installed at customers’ sites such as Central Office, Hubs, ROW sites, and Co-locations.
Lead, manage crews of 4-5 team members /multiple teams during RSW installation of Arris E6000 and C4 platforms and engage day-to-day resolution to arising issues during RSW process.
Performance bandwidth management testing on Arris E6000 and Arris C4 RF MUX /edge routers. Commissioned system, then loaded system images and running configuration scripts. Using modems and Digital Service cable boxes execute routing testing, FMP ADSG, RIP, and fail-over testing as well as upstream and downstream power /speed testing. Perform network and service cutover sequences from old to newly installed equipment during overnight maintenance window.
Responsible for Field Engineering and installation of Cisco 7 609 10 K equipment in nationwide markets. Installation included: Mount vertical racks and overhead support. Terminate -48V DC Power in BDFB and at equipment. Install fiber duct and pathways. Use of Brady label system. Installation of high speed Fiber Optic transmission equipment and cables, EF&me Test, and Turn-Up.

Field Technician

Confidential, Golden, CO

Responsibilities:

Wire Communication Head ends
Work With Engineers On Design and Schedule
Project Management
Quality control
Build from CAD, Vizio
Install racks,hang ladder rack, grounding.

Installer

Confidential, Broomfield, CO

Responsibilities:

Mount and aim satellite dishes for Confidential
Install and upgrade satellite receivers
Wire telephone and CATV jacks

Installer/Quality Control/Trouble Call Tech

Confidential, Littleton, CO

Responsibilities:

Install Comcast video, high speed internet, and digital voice services
Wire CATV and telephone jacks
Check (QA) work done by field install techs.
Customer service
Find and repair problems with customers Video, HSD, and Voice services
Assist customers in learning how to use installed equipment

GPS rover Operator

Confidential, Yantis, TX

Responsibilities:

Survey source and receiver points for oil exploration
Setting control points
Setting up base stations

Supervisor

Confidential, Englewood, CO

Responsibilities:

Hire and train new employees
Maintain Documentation regarding employees and production
Supervisor production and employees for first shift

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Field Service Test Engineer Resume

Atlanta, GA

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