SUMMARY:

• Over 15 years of IT experience in Confidential, and Data - warehousing projects.
• Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Confidential platform and Confidential Sites.
• Experience in understanding business requirement to design teh required entities like custom objects, creating teh relationships and junction objects.
• Experience in creating various Reports (summary reports, matric reports, pie charts, dashboards and graphics) and Report Folders.
• Experience in using Data Loader for insert, update and bulk import or export of data from Confidential Objects
• Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured teh permission based on teh organizational hierarchy
• A team player with strong work ethic, a positive attitude and ability to make teh best use of individual resources. Committed to excellence, and a prudent developer with strong problem-solving, analytical skills and communication skills.
• Experience of designing Data warehouse applications using Business Intelligence tools and ETL Process, Data Mapping, and Data Migration
• High proficiency in both Agile and Waterfall project methodologies.
• Good experience in handling all phase of development life cycle starting from Joint Application Development (JAD) to implementing teh change in Prod and supporting teh application
• Managed global projects in a multi-vendor environment with internal, external stakeholders & experience in leading offshore development teams.
• Certified Salesforce Administrator (ADM 201)

TECHNICAL SKILLS:CRM Tool: SDFC - Standard objects, Workflow & Approvals, Data Loader, Reports, Dashboards, Confidential Platform, Visual Force

Databases: DB2400, SQL Server, Teradata

Tools: Informatica, MS Project, Quality Center, Servicenow (SNOW), MQSeries

Methodologies Agile, Waterfall:

OS: MS Windows 98/XP/NT/2000,8.0

Languages: SQL, PL/SQL, COBOL, RPGLE, HTML, XML

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Developed custom tab, objects with different levels of security based on profiles of teh user, dynamic sharing rules, and field level.
• Upload business data, with customer details, to sales force cloud using Data Loader.
• Created Workflow rules with necessary email alerts along with a task generated to initiate action based on teh criteria.
• Designed, and developed teh Custom objects, Validation rules, Page layouts, Custom tabs, to suit to teh needs of teh application.
• Performed detailed analysis of business and technical requirements to provide feasible solution.
• Developed and configured various reports for different user profiles based on teh need of teh organization.
• Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas. 

Environment: Saleforce.com platform, COBOL

Confidential

Responsibilities:

• Working experience with teh team consisting of Data -warehousing, Salesforce, to deliver requests from Business team.
• Engaged in providing solution to BI and Salesforce team to retrieve data from external source and upload it to SF through teh use of DBAmp
• Involved with Business team to understand teh requirement and transform to stories during teh PI planning
• Consistently providing guidance and technical expertise to CRM Platform leads as well as Salesforce.
• Involved in customizing sales cloud for teh entire organization.
• Analyzing teh organization process converting business workflow into exact Confidential workflows and configuring SFDC to meet business requirement.
• Designed page layouts, and setting up Profiles, Public groups, role hierarchy within various groups of teh rganization
• Hands-on experience in creating custom objects, custom fields, custom tabs,
• Extensively involved in interacting with Business team to gather dashboard requirements dat were showcased to top level management team.
• Work closely with Product Owners (PO) to identify and refine (groom) backlog items dat are Prioritized by Business..

Environment: Saleforce.com platform, Visualforce, SQL Server, Informatica, Servicenow

Confidential, Plano, TX

Responsibilities:

• With teh complete understanding of teh requirement, involvement in teh project started from design phase to implementing teh Business requirement.
• Consistently provided solutions to workflow issues, and structured environment for ease of use.
• Customized tabs for different business units and teh profile configuration based on teh access requirement
• Schedule reports and dashboard for management and all departments heads
• Worked with data team for various activities including table design for reporting, data quality & integrity for reporting, SQL performance etc.
• Worked with data team to extract/derive data from source system to be uploaded to SF cloud using data loading mechanism
• Lead and directed teh team during testing of teh application and implementing teh changes

Environment: Data stage, Teradata, Salesforce, Quality Center, SharePoint, MS Office

Confidential, IL

Responsibilities:

• Develop and maintain Project Plan for different releases.
• Estimate resource required and identification of teh resource for teh project.
• Report status to leadership team including risk, issue, and tracking them for closure.
• Interacting with customers and other stake holders to close down open items and business requirements.

Confidential, TX

Responsibilities:

• Understand various process and methodologies related to CTE projects
• PMO activities between onshore and offshore to follow up with daily activities involved
• Ensure resources are aligned with projects timelines in completing teh allocated task

Confidential, Minneapolis, MN 

Responsibilities:

• Actively involved during teh design phase and build teh concepts to meet customer expectation and provide alternative approaches to overcome tool limitations.
• Works with solution architects to investigate options to meet requirements and participates in architectural reviews.
• Support teh team to develop executive reports/dashboards by extracting data from multiple source systems in different formats using Informatica to build reports on Business Objects
• Working with Quality Management team to ensure dat teh project objectives are met.

Environment: Business Objects, SQL, Oracle 10g, Windows 2003 Server, Mainframe, Apptalk

Customer

Confidential

Responsibilities:

• Involved in BI projects for end-to-end implementations
• Develop custom objects, generate reports, data load with third part tools.
• Extraction of data from external source to upload into Salesforce
• Build simple reports for teh sales representatives.
• Facilitating daily scrum meetings, and actively participate in sprint planning, sprint review discussions.

Confidential

Responsibilities:

• Managed application support service with a team of 30 members distributed across various locations.
• Mentor and guide teh team to successfully acquire teh application knowledge and support corporate application on multi-platform environment

Confidential

Responsibilities:

• Migrated legacy data to new environment on time under teh approved budget.
• Assisted development team with information on teh legacy system, landscape to enable other system to be integrated.

Confidential

Responsibilities:

• Developed and enhanced Insurance products on I90 system.
• Acted as release coordinator in integrating many systems to roll over new products