Team Lead/Senior Systems Engineer Resume Alexandria, Va - Hire IT People

SUMMARY:

To Seek a position in the Information Technology field designing, testing, supporting and maintaining systems involing Microsoft Technologies within an enterprise environment.
A customer focused IT professional with over 18 years of experience within an enterprise Information Technology field as a Systems Administrator maintaining, and hardware and software testing solutions for the United States Patent and Trades office multi - million dollar contract.

TECHNICAL SKILLS:

Extensive experience and knowledge in a wide range of operating platforms including Microsoft Windows NT/2000/XP/Win7/Windows8,Windows Server 2003, Windows Server 2003 R2, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012.
Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing and support.
Working knowledge of many leading software applications and technology including, TCP\IP configuration, DNS, DHCP, WINS, RAID, NIC Teaming, Microsoft SharePoint Foundation 2010, Remote Server Admin Tools, SharePoint Server 2010 Microsoft SQL 2005/2008 R2, Microsoft Clustering Technologies, Microsoft Office 2003/2007/2010, 2013, 2016, Veritas NetBackup, VMware Vcenter Lab Manager, Open Stack, Altiris Deployment Web Console, Microsoft System Center 2012 R2 Configuration Manager, Active Roles Server Web Interface Quest, Remedy 6.3, Remedy 7.6, ITSM, and Symantec Anti-Virus.

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, Va

Team Lead/Senior Systems Engineer

Responsibilities:

Recommended various desktop operating systems configurations and application settings to comply with desktop security standards.
Provided technical support for operating system and application configuration related issues
Research best practices for desktop hardware and software configuration
Maintain the desktop environment including tracking software and hardware inventories, deployments and deployments, health check monitoring, performance monitoring of desktop systems and applications, collection and analysis of event logs and security logs and remediation.

Confidential

IT Consultant

Responsibilities:

Systems Administrator supporting enterprise Active Directory environment
Interacted with project managers and other system administrators to support the business users
Troubleshooting various issues related to application functionality and OS features
Daily duties included creating user accounts, managing user profiles, troubleshooting general OS issues
Troubleshooting various issues related to application functionality and OS features
Engage infrastructure teams on adding capacity to environment.
Build /configure MS Windows 2003/2008 Servers build file servers; set up share, security permissions, & applying user disk quota, build print servers on windows 2003 & 2008 clustering environment; creating print queues

Confidential, Alexandria, VA

Senior Systems Engineer

Responsibilities:

Setup/Configure/Maintain test environments which included virtual workstations, desktops and laptops
Imaging of server OS’s using Altiris and Ghost
Create/Track/Update/Assign all support tickets using Remedy EAMS 6.9 and 7.6 and ensuring they meet the service level agreement.
Manage/create/modify Active Directory objects (users, computers and OUs) and other AD tasks
Interface with developers and users to resolve all computer related issues.
Providing analysis and recommendations for Information Technology requirements.
Applying OS security updates, patches, and configuration changes
Supporting developers in reconfiguring systems to meet test requirements.

Confidential, Arlington, VA

Network Administrator

Responsibilities:

Systems Administrator supporting enterprise Active Directory environment
Daily duties included: creating user accounts, managing user profiles, troubleshooting general OS issues
Interacted with project managers and other system administrators to support the business users
Troubleshooting various issues related to application functionality and OS features

Confidential, Bethesda, MD

Lead Field Engineer

Responsibilities:

Troubleshoot PCs and other information technology related to the USPTO IT infrastructure.
Provided support for microcomputer hardware, networks, and office automation for large user community.
Solved hardware and software related problems
Performed break fix related to Windows desktops environment
Managed active directory (AD) user accounts and other AD tasks for more than 10,000 users
Monitored open tickets to ensure problem resolution and ensure repair is performed quickly and efficiently within the required service level agreement (SLA)