Administrative Assistant/Marketing Assistant Resume

SUMMARY:

Experienced military veteran with a proven successful track record in Operations, Administration, Technology and Communications. Demonstrated ability to work effectively in a highly stressful environment, build successful integrated teams, and manage projects.

EXPERTISE AREA:

Extensive Office Skills
Customer Service
Professional Presentations
Project Management
Information Management
Emergency Response
Hazardous Materials
Team Building
CBRN Assessment

PROFESSIONAL EXPERIENCE:

Confidential

Administrative Assistant/Marketing Assistant

Responsibilities:

Provided full spectrum administrative support for up to 22 members
Corresponded thru verbal, written and electronic communication with clients and contractors
Screened/directed calls, and distributed messages to other departments when necessary.
Produced documents, spreadsheets and presentations
Managed inventory, correspondence and dissemination of organization’s education materials
Prepared database for more than 3,500 end users
Processed travel authorizations, vouchers, and reimbursements
Contributed to and edited external correspondence and communications
Maintained and improved accounting and financial records including processing of accounts receivables, payables, and deposits
Designed and maintained the corporate website to in corporate both elements of attractiveness and navigational ease
Authored functional and design specifications for web applications
Created and monitored web applications for clients and servers
Maintained office and computer systems support to include inter - office network set-up, software and hardware installation and troubleshooting for up to 30 users
Managed and implemented social media campaigns
Rapidly learned and mastered varied computer software and internet applications

Confidential

Website Developer/Systems Administrator

Responsibilities:

Performed marketing principles and comprehensive customer relations duties
Generated leads and prepared information packages in response to Requests for Proposals from prospective clients.
Set-up and maintained electronic project management folders for each client account.
Acquired knowledge on various governing entities rules and regulations while complying with all policies
Demonstrated willingness to work with inter-departmental teams for brand promotions and developing marketing plans.
Managed calendars and appointments for inspectors as well as inputted time daily.
Attended marketing events.
Applied sound organizational experience in a management environment
Managed facilities vendor contact information
Maintained request/complaint logs while ensuring responses were provided in a timely fashion.
Created, tracked and ensured completion of work orders as tenants liaison to maintenance technicians
Tracked and coordinated mailings ensuring vendor's invoices were paid in a timely manner.

Website Developer/Systems Administrator

Confidential

Responsibilities:

Supervised and evaluated 4 team members
Assisted and trained in deployment of the team’s technical decontamination systems
Engaged in numerous demonstrations displaying team building skills, equipment, and capabilities for federal and state agencies
Prepared digital, VHF, UHF, and satellite communications plans and co-authored standard operating procedures for WMD communications
Managed communications and digital networks for Operations Center and 22 team members
Maintained interoperability with civilian and government ICS networks
Served as the communications frequency manager for unit as well as assistant manager for Security and Communications Security (COMSEC)
Contributed to the acquisition of team’s equipment and training materials
Produced detailed reports for tracking supplies and logistical needs
Accounted for $500,000 worth of equipment

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