SUMMARY:

• Multifaceted and results - oriented technology professional with comprehensive experience in leadership of global information technology operations, strategic planning, development of standards and procedures, vendor management, and resource allocation for multiple global sites.
• Proactive problem solver and project leader with demonstrated success in implementation of strategic business solutions and process improvements to enhance operational efficiency and productivity, while reducing costs.
• Collaborative and hands-on leader with excellent communication and interpersonal abilities to build rapport with clients, staff, and other key stakeholders to resolve problems successfully, and ensure positive customer relations with delivery of service excellence.

TECHNICAL SKILLS:

Operating Systems: Windows Server 2008 r2, 2012; Windows XP/7/8/10; Linux; OSX; iOS; Android

Software Applications: Microsoft Office Suite VMware ESX 5, 5.1, 5.5; VMware vCenter Server; Microsoft SQL 2008, 2012; Site Recovery Manager; Microsoft Hyper-V 2008 R2/2012, Core & OS; Microsoft Exchange 2010, 2013; Microsoft System Center, Virtual Machine Manager; Citrix XenApp; XenDesktop/Presentation Server; Dell Kace; Ninite; StorageCraft Shadow Protect; Barracuda Product Suite Spam Firewall, Web Filter, SSL VPN, Message Archiver, X1Discovery, AccessData FTK

Hardware: Dell PowerEdge Servers and Power Connect Layer 2/3 Switches; Dell SonicWall, CISCO Pix Firewalls; Riverbed Steelhead WAN Optimization, EMC VNX 5000 Series Storage Array; Unisphere; HP ProLiant Server Series

PROFESSIONAL EXPERIENCE:

Confidential,New York,NY

Senior Information Systems Specialist

• Conversion of Microsoft Active Directory Domain from functional level 2003 to 2012 R2.
• Created Help Desk Portal, AirWatch MDM system and daily troubleshooting of root cause incidents.
• Design and implement conversions from on-premises Exchange 2010 SP3 to Exchange 2016/O365.
• Create and implement local and Disaster Recovery solution, multiple locations.

Confidential,Lakewood,NJ

Project Management

• Leverage solutions, including the design, capacity planning, risk assessment and client specific Information Systems requirements to ensure highest standards and minimal costs.
• Revise and approve Scope of Work documents and coordinate with client C-Level Executives to align and solve business challenges.
• Design and implement conversions from on-premises Exchange 2010 SP3/2013 to O365.

Confidential,New York,NY

Senior Systems Administrator

• Provide leadership and direction for daily global IT operations for nine locations including Cedar Knolls, NJ; New York, NY headquarters; Bethesda, MD; Dallas, TX; Denver, CO; Los Angeles, CA; and international locations in Luxembourg City, Luxembourg; London, UK; and Hamilton, Bermuda.
• Developed and lead a centralized reporting structure that included a team of 6 professionals, 2 help desk, 2 server operators, a network engineer and a programmer/developer. Used external IT professionals at remote locations as needed.
• Met SEC and FINRA regulations with development of multiple site email archiving with use of Microsoft Exchange 2010 Retention Policies for policy-based email retentions; used Barracuda Spam and email Archiver repositories.
• Implemented e-Discovery solution using Barracuda Message Archiver, X1 Discovery and AccessData’s Forensic Tool Kit. Provided direct representation to legal department for active ligation.
• Ensured iOS systems were secured and inventoried by using built in OSX’s Profile Manager. This solution was used for MDM as it was superior to the third party tools that were available at the time - AirWatch, MaaS360, MobileIron, MimeCast.
• Created a cost-effective and efficient local backup with leveraging software and storage. Responsible for implementation of disaster recovery processes. Locally leveraged software by StorageCraft Shadow Protect and OnTrack Power Controls to protect Exchange Servers.
• Converted Sunbelt Message Archiver data to Barracuda Message Archiver and allowed executive access to archived email via SMARSH SaaS.
• Ensured NSA approved security with development of a group policy of Active Directory with connected workstations (SRP - Software Restriction Policies).
• PowerShell scripting used for advanced Exchange 2010/2013 administration as well as enhanced Active Directory reporting and configuration (Windows 2008 R2 and later).
• System Architect for all domestic and international remote locations; VLAN design in all locations for required secure segmented networks, including wireless networks for audit functions.
• Participated in new application and software purchases, responsible for implementing the infrastructure to support the products, and rolling out of the applications to the users.
• Implemented enterprise-wide WAN optimization to provide remote offices with central file access; provided enterprise wireless access across multiple locations; completed virtualization of all services that were not physical domain controllers. Replaced all Wireless Access Points with Proxim 8000 devices and installed Proxim ES and WiSpy to monitor coverage and security.
• IIS Experience, including Host Headers, SSL Certification and security and general exposure to IIS’s configuration and troubleshooting.
• Ensured secure client updates with third-party software update agent Ninite and Dell Kace appliance.
• Performed successful migrations on the following systems:
• Exchange 2003 to Exchange 2010, multiple sites, including complete removal of initial systems.
• Migration from Metalogix Archive Manager, Exchange Edition to Barracuda Email Archiver Model 600. This successful migration included removal / replacement of stubbed items in Metalogix systems and pre-filling Barracuda device with all known local email items including archived PST files.
• Windows Server 2003 File Services to Windows Server 2008 R2 File Services in multiple locations using SecureCopy from Dell. This method retains all file properties including dates and ACL permissions. TreeSize Professional used for post audit confirmation and file aging of migrated data in report format.
• Microsoft Active Directory upgrades from Windows Server 2003 R2 (Schema Version 31) to Windows Server 2008 R2 (Schema Version 47). All FSMO roles and networking services (DNS, DHCP, WINS) transferred. Original systems removed and replication of SYSVOL directory confirmed in both locally and intra-site.
• Replaced GFI Mail Essentials with a Virtual Barracuda Spam and Virus Firewall. The Virtual Barracuda Spam and Virus Firewall was configured in a high availability format, ensuring continuous delivery of email under abnormal conditions.
• Microsoft Office 2003 to Microsoft Office 2007/2010. This allowed new Microsoft File formats (.docx, .xlsx, .pptx) to be accessed natively on local systems. X1 Desktop Enterprise Search installed locally for quick, pre-fetched Microsoft Outlook data access, without creating Offline files.
• Advised and implemented the following initiatives:
• Installed a perimeter of Barracuda Devices - Spam/Virus firewall V400, SSL/VPN V300, Message Archiver 600 and Web Filter 610.
• Installed a restrictive Group Policy company wide that disallowed writes to removable devices, restricted the creations of PST files and implemented Microsoft SRP to eradicate any rogue program that attempts to write to the TEMP file locations on any Windows system.
• Replaced all network switches with Dell layer 2/3 switches and started a Solarwinds installation to monitor network traffic, specifically between applications and sites.
• Placed Riverbed Steelhead devices at each location to utilize WAN acceleration, making it possible to run applications and share files across network links.
• Implemented VMware 5.0 on all Virtual servers in company and upgraded to 5.1 to use licensing for both VMotion Live Migration and Storage VMotion .
• Upgraded Citrix platform from Windows 2003 / Citrix 4.5 to Windows 2008 R2 / Citrix 6.5 to use as a front end to our accounting suite and for remote access.
• Utilized Enterprise DRAC cards on each Dell Server for 24x7 access and remote power control.
• Integrated Smart Dell 3000 UPS with Network connectivity to also monitor 24/7 uptime and had the ability to reset power breaker on UPS unit to restore power to downed devices.
• Installed Panasonic cameras in each remote server room as well as mobile mini-weather stations to monitor heat, humidity and unauthorized access.
• Key Member of Information Systems Steering Committee for development of annual roadmap based on evaluation and monitoring of company technology needs and recommendations for improvements in hardware or application upgrades to ensure continuous quality and systems functionality.
• Establish and develop standards and deadlines that ensure staffing, workflow, operational and infrastructure efficiency and availability 24/7 for all global locations; develop and train staff to meet operational needs.
• Liaison with key vendors including Dell, EMC, Riverbed, Microsoft, CDW, and others to ensure compliance with service contracts, while managing user priorities and timelines to meet company needs.

Confidential,Cedar Knolls,NJ

Senior Systems Administrator

Responsibilities:

• Updated and replaced a private ISP with implementation of a company-wide email with AT&T Services and Microsoft Exchange Server to provide external email to all of company sites; installed internet access via AT&T frame relay and Microsoft ISA Server.
• Developed and maintained company intranet site that provided outside access via Lucent VPN software and Microsoft solutions; maintained and updated servers and desktops in all locations with latest Microsoft security patches; and implemented a domain structure featuring a single login for company-wide resources.
• Specialist in data recovery and forensic computing for accidental file deletion, data corruption and lost passwords.
• Developed and managed a Help Desk portal to centralize all client-based requests and traveled to remote offices in San Diego, CA and Clearwater, FL to provide onsite support.
• Migrated company file servers from Novell Netware 5 to Microsoft Windows 2000/2003.
• Work with highly talented, multi-disciplined teams on various aspects of dynamic and challenging advanced government defense projects, with many opportunities for project and group leadership.
• Engineering development, interfacing and integration of hardware, software and firmware to meet end product requirements for sensory position systems.