Administrative Assistant Resume Washington, DC - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Administrative Assistant

Responsibilities:

Sort, file, and retrieve various documents and records maintained by Passport Services that are received from all passport agencies and centers, all overseas posts and all Consular Affairs offices in preparation for passport file retirement.
Managed customer service window within the Passport Authentications office.
Identified, researched and resolved customer's issues.
Determined whether requests met the requirements for processing.
Accurately entered information from applications into data fields.
Compiled, sorted and verified the accuracy of data before it entered.
Heavy use of excel spreadsheets, data entered over 100 customers daily.
Opened mail, sorted and prepared documents to be distributed to other department.
Performed quality control, review, and verification on documents.
Responsible for adherence to internal controls procedures at all times.
Utilized specific search programs to find passport applications and related documents.
Filed office correspondence.
Proofread citizenship documents and letters for data accuracy.
Volunteered to assist with other departments in the agency to reduce workload during peak seasons.

Confidential, Fort Washington, MD

Home Health Aide

Responsibilities:

Monitored and recorded patient vital signs and weight; documented all dietary, physical and mental changes, regarding the patient to registered nurse.
Carefully assisted with patient prescription medications, strictly following state regulations.
Prepared patient’s room and kept patients belongings neat and organized; maintained overall household cleanliness.
Diligently maintained a safe environment; protected patient from falls and physical accidents.
Assisted patients with ambulation and exercise; prepared meals per patient’s dietary needs.
Provided companionship and transportation to various appointments, to include medical and day trips.

Confidential, Arlington, VA

Administrative Assistant/Lead Scanner

Responsibilities:

Open and processed all incoming mail.
Electronically scanned images and documents in a bulk process.
Assess each scanned image and made necessary adjustments and corrections.
Managed a multi - line phone system.
Perform data entry functions with accuracy; logged all file numbers into an Excel spreadsheet.
Answer general information telephone calls.

Confidential, Lanham, MD

Residential Manager

Responsibilities:

Conducted quality control on the center’s crisis intervention hotline and provided scripted counseling.
Fostered community relationships to improve residential and neighborhood satisfaction and safety.
Ensured that operations ran smoothly and met all service, and compliance expectations.
Daily pre-screening of new intakes for approval and disqualifications.
Provided necessary resources to all residents and staff ensuring a safe and efficient working environment.
Developed standards of performance (SOPs) to ensure key personnel are working toward common goal.
Maintained a daily visitation log and report both manually and digitally.
Coordinated transportation for residents

Confidential, Greenbelt, MD

Administrative Assistant

Responsibilities:

Organized payroll receipts both manually and digitally into the company’s filing system.
Assisted in conducting new employee orientations. Created all new hire folders and maintained all personnel files.
Escorted visitors and gave office tours.
Effectively managed phone lines, assisting callers and efficiently transferring calls to the appropriate departments.
Sorted mail according to department, address and mailing center; organized labels and mail for distribution

Confidential, Ft. Belvoir, VA

Administrative Assistant

Responsibilities:

Responsible for researching discrepancies between inventory reports and on-hand inventory
Provided daily inventory reports to management
Performed data entry in software tool for tracking packages.
Compiled and maintained records of quantity, type and value of material, equipment, merchandise and supplies in stock using Excel spreadsheets.
Located and corrected data entry errors, or reported them to supervisors.

Confidential, Washington, DC

Administrative Assistant

Responsibilities:

Managed event calendar and sent daily reminders to upper management
Heavy use of Excel spreadsheets to log data from referrals and memorandums
Handled sensitive information with the utmost confidentiality on a daily basis.
Transcribed minutes; composed correspondence; performed data entry and assisted with phone lines

Confidential, Washington, DC

Program Assistant

Responsibilities:

Assisted Finance Team with inputting and extracting information into the Consolidation Obligation Reports System database.
Maintained calendars, coordinated travel arrangements, meetings for department Attorneys.
Maintained confidential client records in an Access database.
Processed internal legal documents and mailed court documents for paralegals.
Managed office account.