SUMMARY:

• Actively seeking a position as a Senior Systems Administrator
• Seasoned, focused and results - driven IT professional with industry certifications and proven proactive skills in troubleshooting, solution development, needs assessment, and client relations Goal oriented with excellent interpersonal skills and ability to communicate and collaborate effectively with associates and clients at various levels
• Demonstrated deadline management skills
• Extensive knowledge of computer applications and operations, particularly Windows products 

PROFESSIONAL EXPERIENCE:

Systems Administrator II

Confidential, Lakeland, FL

Responsibilities:

• Provided support to 600 users in 2 difference locations (Lakeland, Denver)
• Managed 300 windows servers and supported several business unit applications
• Administered Hyper-V hosts, clusters, and replication
• Upgraded HP StoreVirtual SAN (LeftHand) software to version 12.5
• Created DFS Namespaces and replicated folders Windows Server 2012R2
• Assisted in the deployment of Pure Storage all flash array shared storage. Carved new LUNs for Hyper-V integration
• Managed and troubleshoot issues with Microsoft SharePoint 2010 for the company’s intranet
• Managed and setup server backups using Veeam 8.0 and Symantec Backup Exec 2014
• Created and managed email accounts, aliases, distribution groups in Exchange 2010
• Deployed software packages and updates using System Center Configuration Manager - SCCM (Windows, Office, Adobe & Java)
• Created and managed group policies
• Created technical and executive documentation
• Managed daily Active Directory Users and Computers (Accounts), Sites and Services (Replication)
• System Administrator in pharmacies disentanglement project, in which a whole new cloud environment was stood up
• Deployed and administered new Microsoft Azure infrastructure with Azure AD, Microsoft Office 365, and several other business applications
• Assisted in the design of a naming convention and Active Directory Access and Roles permissions for shares and SQL databases
• Provided support for SharePoint Online, Exchange Online, Dynamics 365, Skype for Business, FaxCore, and other cloud services
• Configured and administered Trend Micro | Deep security anti-virus for Azure infrastructure
• Configured and managed Microsoft Azure Backup (Formerly known as Data Protection Manager)
• Administered desktop patching through Microsoft Intune
• Supervised and supported the Service Desk technicians

Systems Administrator

Confidential, Oviedo, FL

Responsibilities:

• Provided support to 400 users with difference business units in 18 locations nationwide
• Managed 200 windows servers and supported several business unit applications in Finance, Sales, Agriculture, Tax, Retail, Builders, and others
• Migrated DFS Namespaces and replicated folders from Windows Server 2003 to Windows server 2008 R2 at 15 locations including datacenter.
• Planned, developed, and executed windows XP to windows 7 migration at all locations nationwide using MDT 2010, MDT 2012 and VmWare player
• Assisted in the deployment of EMC Xtreme IO all flash array shared storage. Carved new LUNs for VMware integration.
• Setup and manage Web Filtering service (Barracuda)
• Deploy and manage Spiceworks ticketing system
• Manage and troubleshoot issues with Microsoft SharePoint 2010 for the company’s intranet
• Setup from scratch MDT 2012 server for imaging computers across the company
• Assisted consultants in the upgrade of Instant Messenger software from Office Communication Server 2007R2 to Microsoft Lync 2013 Server
• Migrated and upgraded VMware hosts at remote sites from VMware ESX 3.5 to ESXi 4.1,then 5.1 and 5.5
• Managed and setup server backups using Veeam Backup Solution.
• Upgraded all servers across the company from Veeam 6.5 to Veeam 7.0 and 8.0
• Assisted in exchange 2007 to 2010 upgrade and SharePoint 2007 to 2010 upgrade
• Created and managed email accounts, aliases, distribution groups in Exchange 2007/2010
• Upgraded AV trend micro 8.5 to Trend Micro 10
• Migrated SQL databases from 2005 to 2008 R2
• Setup and manage SQL Maintenance plans for Microsoft Dynamics AX servers, with databases and transaction logs backups.
• Developed a solution using windows 8 on tablets for Product Traceability Initiative to be able to print labels on the field.
• Upgraded terminal servers from 2003 to 2008 R2.
• Deployed software packages and patches with System Center Configuration Manager - SCCM (Windows, Office, Adobe & Java)
• Upgraded domain controllers from 2003 to 2008 R2
• Upgraded print servers from 2003 to 2008 R2
• Managed forefront Spam filter (EndPoint Protection)
• Created and managed group policies
• Created technical and executive documentation
• Managed daily Active Directory Users and Computers (Accounts), Sites and Services (Replication)
• Cleaned up and organized Active Directory by using well known Best Practices
• Managed BlackBerry Enterprise Server software upgrades and user accounts
• Configured iPad and iPhones for enterprise use

Information Systems Contractor - Help Desk

Confidential, Orlando, FL

Responsibilities:

• Installed, configured, maintained, and troubleshoot end user workstation hardware, software, and peripheral devices.
• Created and maintained documentation as it relates to network configuration, network mapping, processes, and service records
• Oversaw and configured new and existing equipment, hardware, and software upgrades
• Ensured network connectivity of all servers, workstations.
• Created and deployed images on new and existing computers using Ghost
• Organized the tracking of hardware and software modifications to the network infrastructure
• Managed multiple priorities effectively and in a timely manner
• Provided Support for 240+ Users
• Created, enabled, disabled, added permissions; did maintenance and unlocked user accounts & groups in A.D.