SUMMARY:

• 12+ years directly relevant experience in computer support and network operations, system administration, and security.
• 5+ years directly relevant IT Security experience.
• Experience with Health Care, Banking, and DoD organizations.

PROFESSIONAL EXPERIENCE:

Confidential, Orlando, FL

Cyber Security Analyst II

Skills Used: Linux, Windows Server, AIX, Penetration Testing, Vulnerability Scanning using Nessus Security Center and Tenable Cloud, Risk Management, Vulnerability Management, Vulnerability Analysis, Vulnerability Remediation, Server Compliance Auditing (HIPAA, CIS, PCI, NIST), Network Device Auditing (Routers, Firewalls, Switches, etc), Cisco Firewall ACL rule auditing, Software Risk Assessments, Hardware Risk Assessments, ForeScout NAC implementation and training

Responsibilities:

• Implemented and Designed a Vulnerability Management process from the ground up using Nessus Security Center for Confidential . The solution includes Scanning, Reporting, Remediation, Risk Management, and more.
• Perform Hardware and Software Risk Assessments for any new hardware or software considered by the organization
• Responsible for Approving all new servers (Linux, Windows, AIX) before releasing them into production. I check them for weaknesses and kick them back if there are any security issues.
• Audit Network Cisco network devices such as Routers, Firewalls, and Switches
• Responsible for organizing server remediation among teams in an enterprise environment

Confidential, Merritt Island, FL

Network Administrator II

Skills Used: Penetration Testing using Kali Linux, Vulnerability Scanning using Nessus, NMAP Network Scanning, AlienVault Intrusion Detection System, NMAP Scanning, Metasploit, SQL Injection attacks, CSS (Cross Site Scripting Attacks), Windows Server 2003, 2008, and 2012; Exchange 2013, Active Directory, Cisco UCS Servers, Cisco VOIP environment, Sonic Wall Firewall, Banking Software (Navigator, Akcelerant, Datasafe, IMM, and more) WSUS, DFS, Group Policy, and PowerShell.

Responsibilities:

• Performed Vulnerability Scanning and Penetration Testing against various environments including Windows OS, Linux OS, websites (IIS, Apache, WordPress), Injection threats (SQL injection, Cross Site Scripting, and Cross Site Forgery), Wireless Networks, and more.
• Mitigated security threats by constant patching, vulnerability scanning, port scanning, etc.
• Setup AlienVault Intrusion Detection System from the ground up. I built rules, email alerts, reporting, etc.
• Weekly Red vs Blue hacking. I play on the red team and hack our network and ensure our IDS system is picking up the attack.
• AlienVault SIEM configuration with SonicWall Firewall

Confidential, Melbourne, FL

Systems Administrator

Skills Used: Snort Intrusion Detection System, NMAP scanning, Kali Linux, Cisco ASA firewall, Windows Server 2003 and 2008 ; VM Ware products, Cisco Networking Devices, Computer and Network Troubleshooting, Project Management, Wired/Wireless Networks

Responsibilities:

• Setup Snort Intrusion Detection System from scratch on the network
• Configured and Managed Cisco ASA firewall
• Administered Security Policies, Active Directory, and email for all employees
• Managed Linux and Windows Servers
• Administered and managed Avaya VOIP

Confidential, Kissimmee, FL

Technology Specialist

Skills Used: Windows Server 2000, 2003, and 2008; LANDesk Network Management Suite (Administration, Service Desk, Workflows), VM Ware products, Cisco Devices, Computer and Network Troubleshooting, Project Management, Wired/Wireless Networks.

Responsibilities:

• Provided technical support and assistance for users of the school district’s computer system consisting of 400 computers, 60 printers, and 60 projectors with duties ranging from acquisition, installation, maintenance, utilization, repair and security.
• Resolved technical problems on wired and wireless networks.
• Managed Active Directory on all servers and client computers.
• Provided technical expertise and performed research for the procurement of new computer systems/ software/ network upgrades for school district, including ordering and purchasing of systems and parts.

Confidential, Kissimmee, FL

Network Technician

Skills Used: Windows Server 2000, 2003, and 2008; LANDesk Network Management Suite, Active Directory, Project Management, Server Cabinets, Customer Service, Computer and Network Troubleshooting.

Responsibilities:

• Provided 3rd party technical support to the Confidential for the member schools and the district office covering network & server maintenance, hardware/software troubleshooting and user training.
• Directly managed and schedule projects with the end user including, configuring Active Directory for network clients, installed and configured network hardware and software, administered network security, building Corporate Servers and Server Cabinets, backed up file server data/disks.
• Evaluated customers’ needs and suggested additional or alternative equipment or service as needed.
• Consulted with customers to assess their hardware/software needs and develop an action plan.

Confidential, Orlando, FL

Computer Support Technician

Skills Used: Technical Support, Customer Service, Problem Resolution, Team Support, Ticketing System, Troubleshooting, Documentation, Microsoft Office Applications, Tier 1 Help desk, LAN, Windows and NT platforms

Responsibilities:

• Provided technical support via remote access to the company’s desktop hardware and software packages.
• Performed diagnostics and coordinated repairs of computer issues, printer issues, software issues, and server issues with nationwide Administrative rights on all Confidential unclassified domains and local systems

Confidential, Orlando, FL

Geek Squad Agent

Skills Used: Computer Repair, Documentation, Customer Service, Cashier, POS Terminal, Peer - to-Peer networks, PC Setup, Software/Hardware installation, Data Backup, PC troubleshooting.

Responsibilities:

• Performed repairs on customer’s computer equipment in an efficient manner.
• Facilitated with product sales, upgrades, installations and service.
• Received customer payment and performing cashier services via POS terminal.