PROFESSIONAL EXPERIENCE:

IT Manager (hands - on), Sr. Broadcast/Systems Engineer

Confidential, Raleigh, NC

• Manage and negotiate with out-source IT contractors, support and advise other departments with technology decisions and design, design/bid/manage IT projects for clients and internal company, client consulting, Network Security, train/mentor staff, clients, and sub's; set parameters for tier 1 through 4 sub's
• Provide IT/Integration Sales Engineering and Cabling/Fiber/Cooling Design support for up to 50 sales people/PM’s and 20+ other engineers.
• Work with CEO on integrating new employees/companies and new divisions into SCI.
• Manage PKI processes for Microsoft ADFS, Exchange, Firewalls, in MDM trusts and outsourced cert’s. Use GSSAPI, cert’s/trusts, and Kerberos for joining RedHat servers, Apple servers and workstations to Microsoft AD in an inter-/intra-networking environment. Setup DEP and VPP Apple programs for zero-touch deployments, updates, and software pushes with Cisco/Meraki MDM (very similar to JAMF Casper/Pro). Had test servers for transition to RedHat OLDAP - Outsource IT nixed .
• Maintain company credentials for Cisco Select Engineer and Partner; BICSI RCDD/NTS, Apple ACTC, VMware Partner, Dell/HP and Microsoft Partner
• Map existing network/wireless architectures and design/implement new wireless networks.
• Company Technical and Billing Liaison with ISP’s Paetec/Windstream, AT&T,Time-Warner/Spectrum.
• Manage Microsoft 2012/2008/2003 Active Directory/SCCM/WSUS/SMS and Group Policy systems/admin’ and Open LDAP systems on Suse/RedHat/Apple and embedded-Linux NAS
• Head up process of migrating all corporate enterprise MS Office users to Office 365
• Install and upgrade QuickBooks Enterprise, initially for 5 companies, and upgrade those annually, to the latest versions. Setup daily automated backups to SAN’s.
• Disaster Recovery (DR) and Business Continuity (BC), test sandboxes, Data recovery from scavenging utilities, and through major data recovery in partnership with DriveSavers.
• BC formulations and negotiations with Controller
• Setup/manage firewall/NOC email filtering and firewall-enforced security software
• Design/setup/train other admins on Hyper-V, vSphere and Parallels (settled on VMware as standard);
• Design/plan/test new networks for capacity, setup VLAN’s, and systems for VoIP, VPN, Video-Conferencing
• Design/bid/commission RF DAS systems with 3G/4G CDMA/GSM/LTE and EMS systems
• Technical lead on project to migrate from QuickBooks Enterprise to Jonas ERP
• In-house lead for migrating in-house Exchange cluster to MS cloud
• Assist telecom manager in setup/management of Nortel/Cisco/Avaya systems, and migrations
• Setup/modify/test/manage/migrate Microsoft IAM via Microsoft’s cloud-based Azure Active Directory (AAD), and Microsoft FIM/MIM
• Setup Azure Data Warehouse and access with TSQL searches/queries via browser
• Setup/manage Trend Micro, Kaspersky, Sophos, BitDefender, Symantec, eSet, ClamX, and WebRoot anti-viruses
• Design new cabling/fiber architecture, cooling for SCI enterprise at all 6 branches and 2 datacenters and for dozens of clients. Test/commission all new infrastructure.
• Setup/integrate/test/tweak Microsoft CRM for sales group, migrate to Act-On, migrate to sales-force
• Assist Security division in designing/integrating cabling/fiber and switches/servers for SD to 4k cameras/NVR servers, for dozens of clients
• Migrate multiple servers in company data centers to VMware. Restore files from StorageCraft snapshots. Update/upgrade datacenters many times over 9 years
• Manage and migrate MS IIS/Project/SharePoint servers, versions 2003 through 2016
• Support server app’s like Exchange, SQL, QBE, ERP, CRM, MSTSC (and related app’s) and client app’s like Office, Project, Visio, PowerPoint, AutoCAD; and extended security plug-ins for key personnel (HR, financial, and officers), and email plug-ins
• Lead engineer for BSA audit of Microsoft and AutoDesk/AutoCAD products, interface with counsel
• Head engineer for transition to Office365 for all employees

Contract Network Infrastructure Engineer

Confidential, Raleigh, NC

• Perform Network Infrastructure Site Surveys at USPS facilities in continental US, prepare/markup Cat6 and fiber Distribution Design drawings, work with contractors and USPS IS and facility personnel, inspect in-progress and completed work,
• Document project items with Word, Excel, Visio, email, and AutoCAD. Test installed infrastructure items for GbE/10GbE performance with Fluke Networks equipment, Design new cabling/fiber or Test installed camera and wireless systems with AirMagnet, Ekahau, or Wireless Valley. Assist USPS IS with OS/parsing logs from RHEL/CentOS.

Senior Integration Engineer, Microsoft Partner, Apple Engineer

Confidential, NC

• Integrate Content Management software (mainly East Coast US), including a world premier rollout of Oracle DB/Jboss middleware/Windows file servers, SMS/SCCM and applications servers for medium to enterprise businesses. Integrate systems to existing and new SAN’s (mainly EMC or Apple). Support client-side JBoss thin client and ODBC thick client softwares, and integrated app’s like Quark and Adobe CS; prepare/edit Project documents, diagrams, flow-charts, and schedules, train IT Personnel/Integration software users, and Support Groups. Use agile processes to design new features and tweak existing for MediaSpectrum and OpenPages publishing systems. Use DevOps tools to provide feedback to software developers for error-reporting and info for new software features and bugs. Tweak Python/Perl tables/scripts on-site. Provide On-site Support/Consulting/Engineering and Pre/Sales Engineering for Windows/Apple/Linux. Design cabling/fiber networks, cooling, logical router/switches/server infrastructure, including OLDAP, DHCP, DNS, Firewall, and email systems via Apple and Linux. Assist in repairs at a regional HP and Apple contract facility. Setup large Apple hardware/software rollouts with up to 2,000 devices w/ 4 different images in less than 5 days via 4 sets of PXE/NetBoot servers/networks. Server migrations Mac/Mac, Mac/Windows, Windows/Mac, Existing/Cloud. Integrate/manage Trend Micro Enterprise and Clam anti-virus.

ResNet Program and HelpDesk Manager

Confidential, NC

• Manage Help Desk and Student Life computers and network, Network and Electrical Systems Design. Administer Mission-Critical, High-Availability SQL, IIS, Apache, Project, and SharePoint servers/backups, Windows Software Update Servers/SMS, and DMZ servers running Windows, Linux, Apple; and manage SAN’s; train Junior/Backup Admin’s, Troubleshoot/Repair Cisco, Nortel, and physical cabling/fiber infrastructure items
• Develop Advanced Virus Removal program, train/manage up to 42 tech’s a year to support 13,000+ users, assist in Developing Fiscal and Physical Long-term Upgrade cabling/fiber plans for Servers, Networks, and Building Automation. Manage Symantec and Sophos anti-virus and WSUS servers for division.
• Assist maintenance department with their Maximo systems.
• Use DevOps tools and Agile processes to develop/tweak in-house online ticketing system that emailed field tech’s and management. Test/repair over 4,200 ports to switches/channels.
• Setup/support/update over 18 Apple computer labs. Setup/support/update over 15 Windows computer labs.

Head of Electrical Systems

Confidential

• Network and Electrical Systems Design and Supervision (including hands-on), Test existing buildings’ electrical systems and assist campus EE in estimating future upgraded power requirements.
• Do the design/installation of the first 3 phases of Ethernet cabling, fiber, cooling, power, and broadband integration for 28 buildings, assist/test/commission the next 4 phases, completed by sub’s.
• Perform repairs and Moves/Adds/Changes on new/existing cabling.
• Administer Mission-Critical, High-Availability IIS, Apache, SQL, Symantec Security servers, and Windows Update servers; Develop Fiscal and Physical Long-term Upgrade Plans for Networks, Security/Fire Alarm, Electrical Distribution, and Lighting systems. Inspect facilities work for National Electric Code violations.