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Infrastructure Engineer Resume

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SUMMARY:

  • Cloud and VMware virtualization SME applying cross - disciplinary experience in multiple infrastructure layers including public and private cloud infrastructure, networking, storage, compute, OS, applications, security and automation, to deliver strategic, holistically designed solutions.
  • Adept in applying analytical problem solving strategy to accomplish strategic business goals.
  • Strong emphasis on interpersonal skills, teamwork, excellence in ethics and character.

TECHNICAL SKILLS:

Cloud / Virtualization: VMware Infrastructure project work design, consulting, documentation and implementation. Amazon AWS / EC2, VMware vCloud Air, Confidential Softlayer public clouds. Design, implementation and documentation of multiple vSphere upgrade and migration projects. Automation and Scripting with PowerCLI for performance, capacity planning and provisioning. vRealize Orchestrator (vRO) / vCenter Orchestrator deployment and workflow creation. Integration of private on - premise and public cloud environments with vRealize Orchestrator vRealize Operations Manager (vROps / vCOps) based performance engineering / capacity planning. Performance monitoring / troubleshooting and capacity planning in virtualized/cloud environments. Cloud services / self-provisioning administration, consulting and project work.

Architecture: TOGAF based Enterprise Architecture for Datacenter Infrastructure components. VMware infrastructure design in a multi - tenant service provider context. VMware vSphere Infrastructure design in the context of SOC 2 and FDA compliance. Architectural design documentation covering physical and virtual networking, storage, security and virtualization components of the datacenter. Interfacing with business stakeholders for requirements gathering, risk analysis and solution presentation. Project experience with multiple datacenter upgrade and migration initiatives.

Networking: VMware NSX, virtual networking, vSphere Distributed Switch design and implementation. Virtual I/O, Oracle Fabric Interconnect / Xsigo. Managed services, network monitoring, packet captures / root - cause analysis. Cisco routers/switches/VPN, wireless networking. Palo Alto,Sonicwall/Watchguard/PIX firewalls. Ethernet, NIOS DDI/IPAM, DHCP, DNS, TCP/IP. LAN/VPN connectivity, network conversion, client consulting, network/subnet/vlan design.

Storage / Backup / DR: Support for NetApp storage systems in VMware environments using NFS, iSCSI, and FC SAN. Tintri All - Flash Array Design and Deployment. NetApp Filers FAS2x00, FAS3x00, FAS6x00 software and hardware support. Virtual Storage Console (VSC) and related VMware storage management tools. Data OnTap 7.x/8.x, SnapMirror, administration and troubleshooting. Veeam Backup and Recovery, Veeam CloudConnect, Zerto, vSphere Replication VMware Site Recovery Manager

Security: Enterprise datacenter security compliance, VMware virtual infrastructure security. Virtual Infrastructure IDS / Security as a Service design and deployment / Alert Logic. Compliance PCI DSS, Confidential ITCS, HIPAA, SOC 2. Infrastructure design to compliance standards. Puppet / Security as Code. Network and operating system security. Active Directory Security. Infrastructure Security Tools Antivirus Symantec, Trend Micro, Sunbelt Vipre. Confidential QRadar SIEM, Tenable Security Center / Nessus Virtual Infrastructure Scanning / Compliance.

Operating Systems: Template design / administration of Windows Server 2012/2008/2003/2000, Red Hat Enterprise Linux (RHEL4.x/5.x/6.x), SUSE Linux (SLES10/11), Solaris 10 virtual machines. Virtual Machine / Operating System template design, patching, compliance and maintenance. Active Directory / Group Policy administration.

ERP system support: POS, Payroll, G/L, Inventory, Reporting. Oracle client, SAP.

Remote administration tools: LogMeInRescue, SAAZ, Citrix GoToAssist, Nagios.Tivoli Provisioning Manager for OSD, Tivoli Storage Manager.

Call tracking systems: AutoTask, Remedy, Primus knowledgebase, VMware Service Manager.Veeam, Avamar and NetBackup support for Virtual Infrastructure backup solutions.

Physical Servers: Dell, HP blades / C7000 enclosures, Confidential System X, Confidential BladeCenter. Virtual Infrastructure compute layer implementation, VMware HA/DRS cluster implementation.

Languages: VMware PowerCLI, vRealize Operatins Manager PowerCLI, PowerShell scripting, Puppet Enterprise Configuration Management, C++, Java, JSP/Apache/MySQL, HTML, CSS, SQL, Visual Studio, Eclipse, NetBeans, GitHub.

PROFESSIONAL EXPERIENCE:

Confidential

Infrastructure Engineer

Responsibilities:
  • Infrastructure Architecture and EA artifact creation using TOGAF-based methodology.
  • Solution Architecture design / Architecture Review Board design defense.
  • Architecture and deployment of Tintri All-Flash Array.
  • Technical lead for all aspects of a large storage deployment and VMware migration project. Developed PowerShell / VMware PowerCLI code for migration automation and reporting.
  • Infrastructure Architecture lead for storage and virtualization.
  • Performance and capacity planning with vRealize Operations Manager and vROps PowerCLI.
  • DR design and testing with Tintri VMstore and VMware Site Recovery Manager.

Confidential

Cloud Architect

Responsibilities:
  • Performed comprehensive VMware Infrastructure health assessment, providing recommendations to management for remediation with view to cloud-readiness preparation.
  • VMware Infrastructure design in a multi-tenant service provider context.
  • VMware Virtual Networking / virtual distributed switch design and documentation.
  • Design, implementation and documentation for vRO 5.5 / 6.0 (vRealize Orchestrator) to integrate private on-premise and public off-premise Confidential SoftLayer Cloud environments.
  • Requirements gathering and translation of requirements into design of virtualization and cloud solutions.
  • Customer interface, infrastructure design, planning and documentation around multi-tenant Security as a Service offerings for tenants of a service provider.
  • Security architecture and related requirements gathering for virtual infrastructure - mapping requirements to development of automated hardening solution for the vSphere environment.
  • Requirements gathering, impact/risk analysis, design documentation point of contact for C-level management for security components of the VMware infrastructure. vSphere upgrade and migration project work including infrastructure health check and remediation.

Confidential

VMware Engineer

Responsibilities:
  • Design and installation of multiple vSphere environments across multiple sites worldwide with related components including ESXi hosts, SSO, virtual networking, vSphere Distributed Switches, HA/DRS compute clusters and all management components for multiple sites worldwide.
  • Design, Planning, implementation and support of a migration and upgrade project to move from vSphere 4.x to 5.x. vCenter Operations Manager (vCOps) support including reporting and Custom Dashboard creation.
  • Development of documentation to support all aspects of the VMware environment.
  • Designed and deployed vCenter Orchestrator. Created and configured workflows to integrate vCO with a PowerShell server for automation of customized PowerShell reporting.
  • Support of performance analysis, capacity planning and cloud automation efforts.
  • Scripting, reporting and automation using Powershell / PowerCLI.

Confidential

Systems Administrator

Responsibilities:
  • Customer support related to vSphere IAAS services Confidential software group business units.
  • Planning and implementation of migration and upgrade project from VMware VirtualCenter 3.5 to vSphere 4.0.
  • Support for enterprise VMware infrastructure with 60 hosts and 3000+ virtual machines.
  • Support for virtual machine provisioning and cloud automation.
  • PowerCLI / PowerShell / bash / VBScript development and reporting for VMware environment.
  • VMware Infrastructure support / troubleshooting for ESXi servers, vCenter Server, Active Directory.
  • Virtual Machine / Virtual Appliance / Operating System support. Virtual appliance / vmfs file repair.
  • Security compliance for virtualized Windows 2003/2008, RHEL 5/6, SLES 10/11, Solaris 10 servers.
  • Installation, configuration, troubleshooting and security compliance of ESX(i) hosts.
  • Configuration and troubleshooting of virtual switches, VMFS datastores, FC HBA / SAN connectivity.
  • Performance troubleshooting of virtual environment, virtual machines and ESX hosts.

Confidential

Systems Engineer

Responsibilities:
  • Customer facing work for a managed service provider in infrastructure projects and support.
  • Virtual machine performance analysis and resource provisioning.
  • ESXi server installation and configuration. Virtual environment disaster recovery research/planning.
  • Support, monitoring and troubleshooting of workstations, servers, firewalls and network devices.
  • ITIL based change management and support procedures in a team environment.
  • Windows Server 2008/2003, Active Directory, Group Policy, Exchange, Terminal Services.
  • PCI security compliance, enterprise antivirus administration, windows patching.
  • IP addressing design, root cause analysis, software requirements gathering and documentation.
  • Lead project and designed a successful solution for a complex enterprise Active Directory domain trust issue involving 700 locations.
  • Awarded for outstanding customer service for second mile customer relationship building efforts.

Confidential

Full-time student

Responsibilities:
  • Completed Associate of Arts Degree (A.A.) Computer Engineering
  • Completed Associate of Science Degree (A.S.) Computer Networking / MCSE specialization
  • Academy Enrollments: Microsoft IT Academy (MCSE courses), Cisco Academy (CCNA Exploration)
  • Completed Engineering Calculus through Calculus III
  • Cumulative GPA: 4.0
  • Selected for membership: Who’s Who among Students in American Junior Colleges.

Confidential

IT Consultant 2

Responsibilities:

  • Network administration, consulting and support for Windows 2003 Server-based network.
  • Windows 2003 Server performance analysis and monitoring, Terminal Services.
  • Provided support for the Tyler Retail Systems Unix-based client/server ERP package.
  • Designed script and narrated audio for flagship training video for ERP software product.
  • On-site client consulting, systems connectivity, data conversions between ERP products.
  • Performed extensive sales/inventory report writing with relational database reporting system.
  • Consulting project for support of a Microsoft Windows 2003 network environment.
  • Configuration of Outlook email, network printers, LAN/VPN connections, and peripherals.
  • Troubleshooting network connectivity, software problems, virus removal, and system recovery.
  • Assisted in data jack testing and repair, patch panel wiring, and cable testing.
  • Supported the Danka billing department using Oracle ERP and MXP financial applications.
  • Performed billing and account auditing functions and accounting adjustments.
  • Consultant for a conversion project from a UNIX platform to a Windows NT platform.
  • Network support, network troubleshooting, hardware repair and software support.

Confidential

Full-time student

Responsibilities:
  • Completed Associate of Arts Degree(A.A.) - Computer Engineering
  • Concentration on Mathematics - Completed through Engineering Calculus III
  • Cumulative GPA: 4.0

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