SUMMARY:

• With an SSBI Top Secret Security Clearance, skilled in protecting the security and data integrity for government and military agencies.
• Skilled in performing risk assessments, and monitoring and installing firewalls.
• Experienced with identifying and eliminating network security threats, and adjusting protocols to prevent future events.
• Well - versed in network system integration, as well as ensure the proper permissions are assigned.
• Ability to conduct basic level troubleshooting and help desk support.
• Have provided technical and upgrade support for over 10,000+ users.

TECHNICAL SKILLS:

Protocols: TCP/IP, OSI protocols, SSH, FTP, SMTP, Telnet, HTTP, HTTPS, POP3, SFTP, TLS, SSL, PPP, IMAP, VPN, RDP, Firewalls, proxies, DHCP, DNS, VLANs

Software: Windows NT, 2000, XP, Server 2003, Vista, Server 2008, 7, Server 2012, 8, 10, Basic UNIX/Linux, MS Office products, Symantec, Mcafee, Brightmail, Ironport, Wireshark, PowerShell, VMWare, MIRC, Remedy, Blue Coat, HBSS

Hardware: All IBM compatible PCs, hubs, routers, cabling, motherboards, NIC cards, video cards, sound cards, IDE devices, RAM, CPU, disk drives

PROFESSIONAL EXPERIENCE:

Confidential

IT Systems Analyst

• Workstation imaging and physical installation in a multi-monitor, multi-video card environment
• Application and workstation troubleshooting and tuning
• Support of calls - trouble-shooting, ticket workflow, and driving first call resolution
• Perform weekly audits of supported workstations
• Perform monitor calibration specific to the customer requirements and hardware installation
• Capture periodic timing measurements and assist in developing baseline performance metrics
• Experience in healthcare environment process work flow documentation
• Understanding of RIS and HL7 applications; Fuji Synapse, Merge, McKesson PACS, Powerscribe, Fluency voice recognition, EPIC

Confidential

Security Event Monitor

• Respond to alarms and accurately document each step for historical records
• Maintain an investigatory mindset to troubleshoot incoming alarms opportunities
• Monitor and protect integrity requirements for a secured facility
• Answer incoming customer and technician calls and assist as applicable
• Notify customers of alarm problems

Confidential

Cyber Security Analyst

• Identify and eliminate weaknesses in the security posture, as well as any potential threats to the network security.
• Ensure all Information systems, and the confidential information contained within these systems, are accessible to all authorized parties, and secure.
• Conduct and report incident analysis to Naval Network Warfare Command (NNWC) for security breaches reported by the United States Government (USG), or by other detection mechanisms, through an incident ticket tracking system.
• Initiate Government Directive Actives (GDAs) to ensure Computer Network Defense Service Provider (CNDSP) is accurately assessing and implementing network security protocols, according to GDAs standards.
• Lead situational awareness security training on information technology data, services, systems and operations.
• Conduct analysis of malware traffic and behavior.
• Collaborated with antivirus support team to develop antivirus definitions for zero day threats.
• Monitor and remove malicious email from network infrastructure.
• Reproduce vulnerabilities o develop proof of concept.
• Identify the source of potential network security threats.
• Information Systems: Controlled Unclassified Information (CUI), Sensitive But Unclassified Information (SBU), Naval Nuclear Propulsion Information (NNPI), Classified Information.

Confidential

Network Security Engineer

• Provided technical and operational support for the Cyber Condition Zebra (CCZ) and Cyber Asset Reduction Security (CARS) projects, by maintaining the Oahu Base Area Network (OBAN) Information Assurance (IA) suite.
• Performed unclassified Transport Network Protection Policy (uTNPP) Mitigation Support, which included troubleshooting for all firewall and all firewall application related issues.
• Qualified firewall and UNIX Administrators to maintain legacy equipment.
• Continually evaluated firewall rule sets to ensure they were accurate and consistent.
• Identified new instances of non-routable IP addresses internal to OBAN.
• Managed the Access Control Lists (ACLs) for both Inner & Outer Security Screening Routers (ISSR/OSSR), as well as the Premise Router.
• Served as onsite support for network administration, VPN connections, DNS Management and MX troubleshooting.
• Responsible for weekly and monthly SITREP reports that included summaries of Trouble Ticket issues and firewall activity.
• Submitted weekly CCZ Audit reports that documented changes to the firewall suite, and updates to the IP Topology diagram.
• Ensured hardware and software was up to date.
• Identified and eliminated duplicate services from the Naval Marine Corp Intranet (NMCI).
• Maintained and replaced equipment as needed.
• Provided status updates on Navy Legacy System.
• Provided technical support and troubleshooting for all network hardware, software and applications.
• Worked with Site Managers to ensure all IA Operations were adhered to, according to governmental and EDS/NMCI standards.
• Implemented IA processes that were consistent with DoD, DoN and DISA requirements.
• Responded on, and conducted research for, IA security events.
• Reported IA feedback to Command Information Assurance Managers (IAMs).
• Referred any IA issues that required Designated Approval Authority (DAA) review to the Global IA Center (GIAC).
• Distributed and obtained user agreements to all staff personnel, to ensure confidentiality and adherence to DoD and DoN policies.
• Assisted Site Manager with Operations Planning.
• Served as desktop support for all users operating with the server.
• Assisted in the software and application administration of a Legacy server.
• Installed, maintained and repaired workstations and other hardware.
• Configured, Installed and maintained operating systems
• Installed, supported and distributed hardware and software for operating system upgrades and file system configuration.
• Set up accounts and assigned permissions for user groups and network printing.

Confidential

Systems Administrator

• Maintained and supported NT4/2000 servers and workstations for 1500+ users across various networks.
• Used Request Action System (Remedy User) to aid in helpdesk support for printing to more complex connectivity issues.
• Used SMS and Tivoli for remote troubleshooting.
• Scheduled and applied upgrades using IAVA security patches and updates to production NT4/2000 servers and workstations along wit Microsoft Exchange service packs and hot fixes for software.
• Served as MS Exchange Administrator. Overseeing file and Exchange servers.
• Provided permissions for emails and BlackBerrys.
• Developed the technical instructions for software.
• Served as LAN Administrator for entire OBAN network.
• Responded to power outages.
• Independently maintained offsite system backup.
• Traveled to remote sites to manage server backups and restores, using various backup software.

Confidential

Lead PC Installation Technician

• Provided support to the Department of Navy’s 10,000+, statewide end users.
• Delivered new hardware and software applications for system migration.
• Completed computer system integration.
• Provided diagnostic repairs and network connectivity for internal and external users.
• Ensured all hardware and software were compliant with operational procedures.
• Configured and maintained all laptop and desktop computers.