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Support Test Engineer Resume

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Santa Clara, CA

SKILLS

  • Experienced on Systems, features testing on WLAN/LAN/WAN products.
  • Have CCNA, CWAP, CWNA Certification, In process to get CWDP.
  • In depth knowledge of Wi - Fi 802.11a/b/g/n/ac/ad, knowledge of 802.11ax, BT.
  • Experienced testing on 60Ghz mmwave, Unlicensed RF/LTE-U coexistence.
  • Experienced testing on TCP/IP, L2 protocol such as 802.1Q, 802.1QinQ, 802.1x, VLAN, QoS, xSTP, Access Control List and System Scaling.
  • Configured, set up Video Streamer, MQAM, ASI, DSAN, Wireless Set-Top-Box testing.
  • Experienced testing on 802.3, 2.5/10/40GE, Data, Voice, SONET/SDH, and DWDM.
  • Executed test plans, test cases manually/automatically using TCL, Python scripts.
  • Experienced with Cisco ISE/Prime Infrastructure for Wire/Wireless management/monitoring
  • Hands-on skills with Signal Generators, Network Analyzer such as: Cisco Routers, switches, Wireshark sniffer, Iperf, IXIA, IxChariot, OmniBer, ANT, Spectrum Analyzer, oscilloscopes
  • Experienced build test fixtures, setups test bed to support testing in the lab and in the field
  • Experienced working on differences OS systems Windows, Unix/Linux environment.

EXPERIENCE:

Confidential, Santa Clara, CA

SUPPORT TEST ENGINEER

Responsibilities:

  • Responsible for support on NPI of 802.11ac/ad Qualification/certification
  • Responsible for sustaining on existing 802.11a/b/g/n software qualification update/fixes.
  • Experienced testing on Unlicensed RF Wi-Fi 802.11ac/ad, 802.1x Authentication, WPA/WPA2, WPS, FSR, knowledged of Wi-Fi 802.11ax and Bluetooth.
  • Experienced testing on 60Ghz mmwave, Unlicensed RF/LTE-U coexistence.
  • Experienced testing on Cisco AP Aironet and Aruba AP102/204 devices
  • Experienced with Cisco ISE/Prime Infrastructure for Wire/Wireless management/monitoring
  • Trains authorized test labs, provide technical support, reproduce issue and provide fixes.

Confidential, Sunnyvale, CA

NETWORK SUPPORT TEST ENGINEER

Responsibilities:

  • Responsible for system testing and support on Fujitsu FlashWave9500/7500
  • Set up and maintenance test beds for interoperation testing, field debugging on L2 switches such as: 802.1Q, 802.1QinQ, VLAN, QoS, and ACL.
  • Tested LMS testing: Fault, Configuration, Accounting, Performance and Security.
  • Verify, reproduce issues in the field and support field Engineers to reproduce issues.

Confidential, San Jose, CA 

NETWORK SUPPORT ENGINEER III

Responsibilities:

  • Responsible for system testing and support on multiple IP Resilient Packet Rings to verify the system functionalities, protocol conformance, interoperability and performance.
  • Set up and tested L2 switches 802.1q, 802.1ad, VLAN, QoS, ACL, Video, Voice.
  • Configured, set up Video Streamer, MQAM, ASI, DSAN, Wireless Set-Top-Box testing.
  • Experienced testing on Cisco Aironet 802.11a/b/g/n
  • Performed testing on 2.5/10/40GE, data, Voice, SONET/SDH, DWDM Rings Topologies.
  • Executed FCAPS/ISE testing: Fault, Configuration, Accounting, Performance and Security.
  • Verify, reproduce issues in the field and support field Engineers to reproduce issues.

Confidential, San Jose, CA

SYSTEM ENGINEERING SPECIALIST

Responsibilities:

  • On site Cisco System lab to provide alpha testing, troubleshooting on prototype boards of Cisco’s ONS 15454, 15310 systems, interfaces included OC-3/192, STM-1/64, and DWDM.
  • Executed system, unit functionalities, 1:1 and 1: N protection tests
  • Debug failed boards, Perform board bring-up, flash downloading
  • Provided lab support involving upgrades the systems on both software and hardware

Confidential, Cupertino, CA

SR. SOFTWARE QUALITY ASSURANCE

Responsibilities:

  • Performed systems-level testing on multiple IP Resilient Packet Rings to verify the system functionalities, protocol conformance, interoperability and performance.
  • Executed testing on 2.5/10GE, SONET/SDH, DWDM add/drop and ring topologies .
  • Wrote automation regression test cases using TCL scripts center
  • Submitted software bugs into Rational Clear Quest/PVCS Database bug tracking.

Confidential, San Jose, CA 

SOFTWARE QUALITY ASSURANCE

Responsibilities:

  • Performed systems-level and features testing on multi-service SONET/SDH, ATM, TDM.
  • Tested ANDA’s Web view (HTML).
  • Special Training: CCNA Routing and switching certified, CWAP and CWNA wireless certified. In process to get CWDP Certified Wireless Design Professional. Cisco Test Technologies Bootcamp I and II, Cisco IOS & TCP/IP Configurations for Engineer, Cisco IOS Architecture, Cisco ONS 15454 SONET, ATM/SONET, Frame Relay, ISDN, Abacus.
  • Education: CCNA, CWAP, CWNA certified, In process to get CWDP Certified Wireless Design Professional, Technician Diploma from DeVry University, Ill

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