Support Test Engineer Resume
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Santa Clara, CA
SKILLS
- Experienced on Systems, features testing on WLAN/LAN/WAN products.
- Have CCNA, CWAP, CWNA Certification, In process to get CWDP.
- In depth knowledge of Wi - Fi 802.11a/b/g/n/ac/ad, knowledge of 802.11ax, BT.
- Experienced testing on 60Ghz mmwave, Unlicensed RF/LTE-U coexistence.
- Experienced testing on TCP/IP, L2 protocol such as 802.1Q, 802.1QinQ, 802.1x, VLAN, QoS, xSTP, Access Control List and System Scaling.
- Configured, set up Video Streamer, MQAM, ASI, DSAN, Wireless Set-Top-Box testing.
- Experienced testing on 802.3, 2.5/10/40GE, Data, Voice, SONET/SDH, and DWDM.
- Executed test plans, test cases manually/automatically using TCL, Python scripts.
- Experienced with Cisco ISE/Prime Infrastructure for Wire/Wireless management/monitoring
- Hands-on skills with Signal Generators, Network Analyzer such as: Cisco Routers, switches, Wireshark sniffer, Iperf, IXIA, IxChariot, OmniBer, ANT, Spectrum Analyzer, oscilloscopes
- Experienced build test fixtures, setups test bed to support testing in the lab and in the field
- Experienced working on differences OS systems Windows, Unix/Linux environment.
EXPERIENCE:
Confidential, Santa Clara, CA
SUPPORT TEST ENGINEER
Responsibilities:
- Responsible for support on NPI of 802.11ac/ad Qualification/certification
- Responsible for sustaining on existing 802.11a/b/g/n software qualification update/fixes.
- Experienced testing on Unlicensed RF Wi-Fi 802.11ac/ad, 802.1x Authentication, WPA/WPA2, WPS, FSR, knowledged of Wi-Fi 802.11ax and Bluetooth.
- Experienced testing on 60Ghz mmwave, Unlicensed RF/LTE-U coexistence.
- Experienced testing on Cisco AP Aironet and Aruba AP102/204 devices
- Experienced with Cisco ISE/Prime Infrastructure for Wire/Wireless management/monitoring
- Trains authorized test labs, provide technical support, reproduce issue and provide fixes.
Confidential, Sunnyvale, CA
NETWORK SUPPORT TEST ENGINEER
Responsibilities:
- Responsible for system testing and support on Fujitsu FlashWave9500/7500
- Set up and maintenance test beds for interoperation testing, field debugging on L2 switches such as: 802.1Q, 802.1QinQ, VLAN, QoS, and ACL.
- Tested LMS testing: Fault, Configuration, Accounting, Performance and Security.
- Verify, reproduce issues in the field and support field Engineers to reproduce issues.
Confidential, San Jose, CA
NETWORK SUPPORT ENGINEER III
Responsibilities:
- Responsible for system testing and support on multiple IP Resilient Packet Rings to verify the system functionalities, protocol conformance, interoperability and performance.
- Set up and tested L2 switches 802.1q, 802.1ad, VLAN, QoS, ACL, Video, Voice.
- Configured, set up Video Streamer, MQAM, ASI, DSAN, Wireless Set-Top-Box testing.
- Experienced testing on Cisco Aironet 802.11a/b/g/n
- Performed testing on 2.5/10/40GE, data, Voice, SONET/SDH, DWDM Rings Topologies.
- Executed FCAPS/ISE testing: Fault, Configuration, Accounting, Performance and Security.
- Verify, reproduce issues in the field and support field Engineers to reproduce issues.
Confidential, San Jose, CA
SYSTEM ENGINEERING SPECIALIST
Responsibilities:
- On site Cisco System lab to provide alpha testing, troubleshooting on prototype boards of Cisco’s ONS 15454, 15310 systems, interfaces included OC-3/192, STM-1/64, and DWDM.
- Executed system, unit functionalities, 1:1 and 1: N protection tests
- Debug failed boards, Perform board bring-up, flash downloading
- Provided lab support involving upgrades the systems on both software and hardware
Confidential, Cupertino, CA
SR. SOFTWARE QUALITY ASSURANCE
Responsibilities:
- Performed systems-level testing on multiple IP Resilient Packet Rings to verify the system functionalities, protocol conformance, interoperability and performance.
- Executed testing on 2.5/10GE, SONET/SDH, DWDM add/drop and ring topologies .
- Wrote automation regression test cases using TCL scripts center
- Submitted software bugs into Rational Clear Quest/PVCS Database bug tracking.
Confidential, San Jose, CA
SOFTWARE QUALITY ASSURANCE
Responsibilities:
- Performed systems-level and features testing on multi-service SONET/SDH, ATM, TDM.
- Tested ANDA’s Web view (HTML).
- Special Training: CCNA Routing and switching certified, CWAP and CWNA wireless certified. In process to get CWDP Certified Wireless Design Professional. Cisco Test Technologies Bootcamp I and II, Cisco IOS & TCP/IP Configurations for Engineer, Cisco IOS Architecture, Cisco ONS 15454 SONET, ATM/SONET, Frame Relay, ISDN, Abacus.
- Education: CCNA, CWAP, CWNA certified, In process to get CWDP Certified Wireless Design Professional, Technician Diploma from DeVry University, Ill