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Sr. Systems Administrator Resume

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Franklin, TN

SUMMARY:

  • IT Professional with over 8 years of experience as a VMware/Windows Consultant.
  • Experience in Installing, deploying and configuring VMware Infrastructure 2.5/3.0/3.5, vSphere 4.0/4.1/5.0/5.1/5.5/6.0 and Other VMware Products like vCenter Site Recovery Manager 4.0/4.1/5.0/5.5, vCenter Operations Manager, VMware VDI products View 4.x / 5.x/Horizon View 6.0 and VMware ThinApp 4.x/5.x.
  • Experience in installing and configuring VMware vSphere Update manager 5.0/5.5/6.0 and upgraded ESXi from 4.1 to 5.0/5.0 to 5.5 to 6.0, and patched ESXi5.0 to 5.0U1/ESXi5.5 to ESXi5.5U2. experience in Windows Administration and Virtualization implementation which includes Windows 2008\2008R2\2012 and 2012R2 Server Administration, VMWare, Active Directory, VDI, DNS, DHCP servers, ITIL Process, LAN/WAN/Network and Citrix Administration.
  • Extensive experience in VMware vSphere & Windows administration (Both Tier 3 & Tier 2 - support)
  • Performed several Windows 2008 to 2008 R2, 2008 R2 to 2012 upgrades.
  • Experience in creating and applying ESXi 4.0/4.1/5.0/5.5 /6.0 Host profile, Storage profiles.
  • Experience in cloning and creating Templates from VMs, Snapshot and using vSphere features like vMotion, Storage vMotion, DRS and HA.
  • Experience in building VMware virtual servers and physical servers with Windows 2003/2008.
  • Experience in Installing and configuring Microsoft Hyper-V and Hyper-V VMs administration.
  • Experience with VMware vSphere distributed switch and Cisco Nexus 1000V.
  • Experience in Data Center migration and P2V migration projects using tools like VMware vConverter, Plate Spin Migrate.
  • Experience in creating Cisco UCS service profile templates, service profile and associate service profile with Cisco UCS blade servers.
  • Experience with Cisco UCS hardware like UCS chassis 5108, Blade servers and Rack mount servers configuration.
  • Experience in installing HP Proliant BL460c G6/G7/G8, BL465c G7,BL660c G8 and BL680c G7 Blade Servers on HP c7000 chassis and configuring the chassis using Onboard Administrator(OA).
  • Experience with HP, Dell and IBM blades administration using iLO, iDRAC and RSA.
  • Experience in Zoning on Brocade switches and LUN allocations/unallocations from VNX 5100/5300/5600 and providing/creating CIFS and NFS shares from NetApp FAS 2040/2050/3040.
  • In VMware infrastructure Involved in Windows OS Installations, User Creations, File Permissions, Scheduling tasks, Performance Monitoring and maintenance of day-day activities.
  • Experience in administering Microsoft Windows Server 2012R2, Server 2008R2, Windows 2003, Windows 2000 Server & Windows NT Environments, Active Directory, DNS, DHCP.Experience using VEEAM backup tool.
  • Expertise in Microsoft clustering for clustered SQL servers and Hyper-V. hosts.
  • Experience on Configuration Management tools Chef &Puppet
  • Experience in deploying patches, updates, checking and fixing compliance using BMC blade logic and Microsoft SCCM.
  • Experience with Windows server services like AD, File, Print and also valuable experience with group policy.
  • Good knowledge and hands on experience of VBlock& FlexPod components and experience with Cisco UCS administration.
  • Experience with scripting like Windows power shell and VMware power CLI to automate the tasks/Processes.
  • Very good knowledge on cloud products vCloud Director/ AWS/MS Azure/OpenStack.
  • Knowledge on VMware products like vCenter Orchestrator, vCloud Director, vCAC/vRAC.

TECHNICAL SKILLS:

Virtualization/Storage: VMwareESX3.0/3.5,vSphere 4.0/4.1/5.0/5.1/5.5/6.0/6.5, View4.x/5.x/6.x,ThinApp 4.x/5.x, SRM4.1/5.0/5.5, vCloud,vShield,Cisco UCS,HP virtual connect,PowerCLI,Vmware, vConverter, PlateSpin &DoubleTake,BMCBladeLogic,EMCVNXe3100&3300,VNX5100,5300&5600 and NetAppFAS 2040,2050&FAS3040,Brocade and Cisco MDS storage switches.

Languages: Perl, XML, HTML,VBScript,Windows Power Shell,VMware power CLI.

Operating System: ESX3.0/3.5,Vsphere 4.0/4.1/5.0/5.5 /6.0/6.5,Win 2000/2003//2008/2012 NT/XP/Vista/7.

Hardware: Windows, Macintosh, HP Blades, IBM Hardware, Dell Server Hardware, CISCO UCS blades.

Networking: TCP/IP, DHCP, DNS, SNMP, Telnet, POP3, IMAP, VPN, hubs, Routers, switches, LAN/WAN, ARP, RARP,IPV4,IPV6.

PROFESSIONAL EXPERIENCE:

Confidential, Franklin, TN

Sr. Systems Administrator

Responsibilities:

  • Deployed and configured 2008 and 2012R2 on virtual and physical platforms.
  • Built VMWare ESXi hosts from version 5.5,6.0 on Dell& Cisco UCS blade and rackmount servers.
  • Experience in installing Dell PowerEdge M620, M630, M830 Blade Servers into the Chassis Dell PowerEdge M1000e and configuring Chassis, PowerEdge M I/O Aggregator and managed the chassis using Chassis Management Controller(CMC).
  • Used iDRAC to access Dell Servers, specifically M620, M630 and R630 and R730 model hardware.
  • Involved in P2V and V2V conversion of Windows 2008 and 2012 servers by using Platespin Migrate & VMware vConverter.
  • Created VM images through VMware vSphere Client for enterprise environments and support virtualization process.
  • Installation, configuration and up-gradation of Windows servers 2008R2, 2012 and 2012R2 VMs’.
  • Created & Implemented Host profiles for Multiple Hosts & added FC LUNs as Datastores to multiple ESXi hosts.
  • Experience with vSphere6.0 features like HA, DRS, vMotion, Storage vMotion, Resource pools, permissions, Patches, Snapshots, Tools Upgrade, disk expansions and templates.
  • Creating and managing the VMware cluster with HA and DRS.
  • Experience in administering Windows servers 2003/2008/2012 and building new windows physical/virtual servers as per the requirement of the project.
  • Worked and managed DNS and DHCP servers to create forward and reverse DNS records, and also to create and configure DHCP scopes and DHCP reservations.
  • Use PowerShell and other scripting languages, to create adhoc or scheduled custom reporting out of AD, LDAP, Exchange, O365, Azure, HRMS, ITMS, Databases, File Systems, and other sources of data.
  • Installed configurations on client machines for Exchange Online, email migrations and Lync online.
  • Created VB Scripts, Powershell, WMI Scripts for any Customization and permissions.
  • Created various PowerShell and PowerCLI scripts for reporting purposes.
  • Maintaining Backups and Restores of the Production and Development data.
  • Performing Vulnerability & testing different application firewalls. Worked on firewall security administration; Used SCCM for managing large number of computers.
  • Use SCCM to push out updates to Servers and Desktops and push out new software to multiple desktops.
  • Analysis and deployments of updates through SCCM distribution.
  • Implemented SCCM delegation model that allowed regional support teams to securely manage only their systems from a single central site.
  • Used Terraform to manage the AWS and other cloud infrastructure and managed servers using configuration management tools like Chef or Puppet.
  • Worked on AWS for deploying EC2 instances consisting of various flavors viz., OEL, RHEL, CentOS, Ubuntu and Solaris in both Linux and Windows.
  • Worked on AWS & Open stack cloud to provision new instances. S3 Storage Services. AWS EC2 & Cloud watch services CI/CD pipeline management through Jenkins.
  • Working Experience with VMware ESXi 5.5,6.0 and 6.5.
  • Creating and Configuration virtual machines, installing VM Tools into VMs and allocating for end user.
  • Working on Commvault Back up Recovery,and BMR.
  • Working on Server O/S,Antivirus Hardening.Administration windows 2003, 2008R2 and 2012.
  • Working on adding new malware rules to McAfee antivirus
  • Server Administration tasks for both Microsoft Windows 2003/2008 & Citrix Servers 4.5, 5.0 & Xen Server.
  • Responsible for month end usage reports for Citrix applications & Citrix Terminal server usage using Citrix Edgesite.
  • Resolving end user’s issues within Citrix applications, Citrix Clients, and Terminal Server Applications.
  • Actively involved in Win2003/2008R2 Server deployment in DR environment
  • Experience in administering and configuring Cisco UCS hardware like Chassis Cisco UCS 5108, Blade servers like Cisco UCS B200M2,B200M3 and B230M2 and Rack mount servers like C200M2 and C200M3.
  • Experience in creating Cisco UCS service profile templates, service profile and associate service profile with Cisco UCS blade servers.
  • Configured VMware on clustered environment, implemented migration of virtual machines using VMotion, Virtualized Windows servers using VMware Converter and Plate Spin.
  • Expertise in Azure infrastructure management (Azure Web Roles, Worker Roles, SQL Azure, Azure Storage, Azure AD Licenses, Office365).
  • Involved in creating azurecloud service to store inspection data in Blob and sql Azure
  • Experience in Azure App Insights for user activity & exception logging.
  • Used Azure Monitoring service (Activity Logs, Metrics, Diagnostics Data) for audit.
  • Used Azure Monitoring, OMS & Power BI for visualizing the activities.
  • Used different Administration and support tools(Veeam Backup) to perform regular backup and restore of the virtual machines disks and data.Creating and monitoring vSphere cluster data stores.
  • Perform VMware vSphere, vMotion and Storage vMotion migrations.
  • Experience in Capacity Planning, High Availability, and Failover and DRS settings for critical systems.
  • Experience on developing vCenter Orchestrator and automating the process.
  • Integrate ESX with Active Directory and control user access through roles and permissions.
  • Application software under multi-platform environments, deploying, and monitoring servers, allocate Disk Quota Management and Distributed File System (DFS).
  • Experience in migration of servers from Physical-to-Physical (P2P)/Physical-to-Virtual (P2V)/ Virtual-to-Virtual (V2V) migrations using Zerto, Platespin, vConverter.
  • Experience in troubleshooting and bring up the server using traditional NTBackup on Windows server 2003.
  • Extensive experience on Installation and Configuration of WINS, DNS, and DHCP services.
  • Extensively worked on the support tools such as Dsastat, Movetree.exe and DNSCMD.
  • Maintenance of clusters SQL Server, Messaging Server, File Server and Print Server.
  • System Center Configuration Manager (SCCM) for network access protection, remote control and patch management using WSUS. Performed testing on application firewalls like Symantec.
  • Created PowerShell scripts for automating VM build process, worked with clones and snapshots of Virtual Machines.
  • Responsible production support of Active directory (AD), GPO, Domain users, Users and groups, clean-up and given appropriate permissions, shares and privilege to access LAN and Domain environment.
  • Implemented pilot group for Exchange Online. Migrated 1050 mailboxes to Exchange Online.
  • Used BMC blade logic tool to install windows OS, patches on Virtual and physical servers.
  • Perform Remediation of the OS configuration to make server compliant with standards.
  • Discover un-used/in-active serves and identify them for decommission.
  • Install missing backup, monitoring and blade logic agents as necessary per Confidential standards.
Confidential, San Francisco, CA

Windows, VMware Sys Admin

Responsibilities:

  • Configured and managed vSphere 5.0, 5.1, 5.5, ESXi hosts and VMs.
  • Installation and configuration of Windows servers 2012/2008R2/2008 Virtual Machines in the VMware environment host clusters.
  • Performed several Windows 2008 to 2008 R2 upgrades.
  • Windows 2008and 2012 Servers deployment, troubleshooting and configuration.
  • Managing windows Services - AD, Group policy, DNS, DHCP, Terminal Services and WINS.
  • Disaster Recovery planning, design, implementation and testing
  • AntiVirus updates and MS Patches Management. Active Directory Services - Managing Users & Other Resource objects.
  • Managing Cluster Services - Installation & Administration
  • Web Server Administration - IIS.Managing IIS 6.0/IIS 7.0/8.0 Web servers and hosted web sites.
  • Creating and configuring new internal & external websites (HTTP and HTTPS).
  • Website content and application release management and heath check of the servers
  • Installed and configured Windows 2008 ADDS (Active Directory Domain Services)
  • Creation, Deletion and disabling of user login accounts, reset passwords and unlocking locked out user accounts through Active Directory management console.
  • Setup trust between on premise and cloud server using WIDOWS AZURE.
  • Deployed the tools Microsoft Azure Cloud Service (PaaS, IaaS), and Web Apps.
  • Configure, manage and Support the availability, scalability and performance of Windows servers (AD, IIS and DNS).
  • Created LUNs, META LUNs, Storage Groups, and RAID groups. administered VMware ESXi Servers on HP C7000/Cisco UCS Blade Server Environment.
  • Configured and managed View 5 Desktop Virtualization (VDI).
  • Managed900 virtual desktop infrastructure and application virtualization.
  • Key role is to provision virtual machines and physical as per client requirements.
  • Manage various AWS/AZURE environment for provisioning of windows /Linux servers and services implemented by the providers.
  • Extensively managed Active Directory like all the problems related to user accounts, domain accounts, managing permissions etc.
  • Involved in operational support of Active Directory, WINS, DNS, and AD enabled applications.
  • Created base images, pools and deploy virtual desktops for all departments based on requirement.
  • Deployed VApp workflow is to provide a single call workflow that is capable of instantiating a VApp Template from vCloud Director (vCD) and performing a number of operations on the resulting VApp before actually deploying and powering it on.
  • Performed Functionality testing, Regression testing, GUI testing, Net Scalar Testing, and Batch testing.
  • Assisted in the upgrade from Citrix Presentation Server 4.0 to Citrix XenApp 5.0.
  • Supported 900+ users as third level support of 40 applications on Citrix XenApp 5.0.
  • Implemented and designed cloud solution based on VMware VCloud Director for users.
  • Deployed an automated provisioning workflow using VCOPS and checking performance of whole infrastructure.
  • ProvisionedESXi Clusters and Infrastructure services across VBlock platform using EMC Unified Infrastructure Manager and its integration with vCloud Director and vCenter Orchestrator.
  • Worked on VMware tools stack -vRealize Application Services, vRealize Automation, vRealize Cloud Management Platform, VSAN and EMC Virtual Storage Integrator, experience in managing DNS,DHCP,Remote Desktop Session Host, DFS, and Microsoft Failover Clusters.
  • Identified and developed automation for routine infrastructure tasks; notably, auto scaling virtual machines using vRealize Operations, vRealize Orchestrator, and PowerCLI.
  • Worked on vRealize Suite, vRealize Orchestrator for Server Provisioning.
  • Extensive experience in managing Data Center environment with Administering, Installing, and Troubleshooting of Microsoft Servers and Workstations that includes Active Directory Services, IIS Servers, DNS, and DHCP.
  • Aid in the recommendation of strategies for Data Center and infrastructure management from business continuity, disaster recovery, monitoring, storage, and security.
  • Provide Level 2, Level 3 technical support. Furthermore, aid in the evaluation of new products and services, and manage vendor service agreements.
  • Deploying virtual machines from Templates and by cloning.
  • Installing and upgrading VMware tools.
  • Upgrading virtual machine hardware version.
  • Creating and deleting of vm's snapshots.
  • Assigning LUNs to ESX/ ESXi servers and creating data stores.
  • Adding virtual machine memory and vcpu.
  • Migrating VM's through Vmotion and SVmotion.
  • Convert physical machines to virtual machines (P2V) and virtual machines to virtual machines (V2V) with VMware converter.
  • Proven experience in IT infrastructure planning, performance, monitoring, development, and familiar with applicable data privacy practices and laws.
  • Created and used Active Directory groups to assign desktops to end users.
  • Worked on Group policy management to restrict users to have limited access on their desktops.
  • Maintained Microsoft Active Directory 2008 R2 and Group Policies
  • UsedPowerShell scripts for the automation of the system. Worked with Security team for Active Directory.
  • Experience on Windows 2008 Clustering and, Experience working with DNS, DHCP, WINS, FTP and printing.
  • Implemented VBlock 320, VBlock 720 infrastructure, identified migration candidates and established the new Virtual infrastructure utilizing VMware vSphere suite 5.5 bundled with ESX hosts, vCenter Servers
  • Experience with SAN Storage, done packaging using Appv 5.
  • Monitoring of VBlock resources using UCS Central and UCS Manager.
  • VMAX and VNX storage system Implementation and administration in VMware environment.
  • Installation and configuration of EMC Power Path in ESXi for SAN Storage Path optimization.
  • Configuring and managing Multi-pathing with EMCPowerpath.
  • Experience in Installing and Configuration of SCCM Client and Console for Deployment of Applications.
  • Experience monitoring, tracking and managing of environment using vCOPS.
  • VM migration across cluster level using v2v, Mount files option and SCP.
  • Experience working with monitoring tools like SCOM and demoting Active Directory.
  • Managed snapshots, clones, templates during patch releases and new server deployments.
  • Experience in Active Directory, GPOs, DNS, DHCP, File & Print Server, IIS (Web Server), FTP, Terminal Server, NAT, Microsoft Clustering and Exchange Mail Server in Windows based server environment.
  • Worked on Exchange Online and SharePoint migration tasks including data migration, team site configurations, content management, workflows, site permissions, user adoption and change management.
  • Created templates for users, application servers for faster VM deployments.
  • Hands on experience in updating / upgrading ESX servers, Virtual Center servers and windows virtual machines using VMware Update manager.
  • Configured VMware HA, VMware DRS, FT in acquiring higher efficiency for VMware Infrastructure.
  • Created thin provisioned VMs as per client application requirements and expanding Hard Disk sizes as requested.
  • ThinApp Packages, Applications Upgrades and deployment testing and Production Implementation.
  • P2V and V2V conversions by using VMware Converter.
  • Designed and implementedThinApp environment.
  • Managed Windows2008 Active Directory Domain Administration and configuration of DNS/DHCP services
  • Having experience on IOS upgrades, port filtering vulnerable ports/ protocols and services - DOS/ IP filtering, Firewall packages.
  • Worked on Rack server management cables like Fiber Optic Cable & Fiber Optic Patch Cords.
  • Application virtualization using VMware ThinApp 4.6 &4.7 versions.
  • Experience using VEEAM backup tool and INFLOBOX for network management.
Confidential, Atlanta, GA

System Admin (VMware and Windows)

Responsibilities:

  • Worked with implementation of Active Directory Services/DNS/DHCP/IIS in Windows 2003, 2008 R2 Server environment.
  • Installed and configuredMS Exchange 2003/2008/IIS servers migration and day to day operation of the same.
  • Created Active directory group policies (GPOs) based on Domain, Site and OU structures to apply restriction to users, workstations and Servers.Extensively used Active Directory Services to manage Domain controllers and domain trusts and replication.
  • Documented disaster recovery procedure for Active Directory Domain Controllers and FSMO role holders.
  • Installed, configured and maintained32-bit and 64-bitWindows 2003 servers and 64-bit Windows 2008 servers.
  • Technical support, administration and troubleshooting of Microsoft Windows 2003 &Windows 2008 cluster servers.
  • Administered and troubleshot Active Directory, DNS, DHCP and DFS issues.
  • Installed and configured Microsoft SQL 2008 on failover cluster.
  • Security Administration of File Server, user accounts and security groups on a multiple Active Directory domain.
  • Installed, configured and administered print server / print queues.
  • Worked on day on support troubleshooting client's problems.
  • Built, configured and performed hardware upgrades of Windows servers.
  • Performed ESXi Hosts and Virtual Machine migrations between Development, Integration, and Production environments and across Datacenters.
  • Experience creating VMware vRealize Orchestration (VRO) workflow.
  • Automation of many task using Vmware Vrealize Automation center VCAC and implemented many custom workflows using VRealize Orcestrator vRO.
  • Experienced in creating Virtual Machine Templates and deploy virtual machines from templates and allocate resources.
  • Managing and Installation of VMware ESXi 5.5 server, Installation and configuration of virtual center database and installation of VMware infrastructure virtual machines.
  • Implemented the migrations of ESXi servers to ESX5.1 and to 5.5.
  • Supported VMware, specifically ESXi to monitor cluster performance, optimize the server environment, diagnose and resolve production issues amongst Data Centers.
  • Develop, test, and maintain a disaster recovery plan for critical VMs and application data.
  • Providing and maintaining user access in VMware virtual Center, configuring mail alert for any failure in HA, DRS, CPU and memory.
  • Trouble shooting issues related to VMware ESX host, VMware virtual center, HA, DRS, VMware update manager.
  • Experience in the V2V and P2V migration of Physical servers to VMware ESXi hosts.
  • Converted several physical servers (both Linux and Windows) to virtual servers using PlateSpin.
  • Worked on Windows Server 2008 and worked on failover configuration on windows on Unscheduled and Scheduled Outages.
  • Configured Print and File Servers and allowed access to users using Group Policies.
  • Created Load Evaluators to apply on servers to maintain the performance of the servers.
  • Upgraded VM tools, VM versions and Datastore upgrade to VMFS 5.
  • Tested different recovery plans in SRM to ensure recovery of failover VM's.
  • Configured alerts for Servers, Applications and send the alerts via email, SNMP.
  • Designed and Implemented Microsoft Active Directory.
  • Designed and implemented messaging services using Website hosting and Internet Information Server (IIS) Configuration.
  • Maintained Software deployment and ensured proper patching on client systems.
  • Maintained the Domain environment, including setting up the policies as per the security settings.
  • Administered DNS, DHCP, WINS in Active Directory Environment.
  • Coordinated with Application, Network and Security Teams and Vendor Management.
  • Responsible for setting up Windows 2003/2000/NT Servers.
  • Installed and configured Microsoft Windows 2003, Active Directory.
  • Upgraded Windows 2003 to Windows 2008.
  • Conversion of Microsoft SCCM packages to App-V sequences.
  • Defined group permissions and created local and global groups with account policies using Enterprise Administrator.
  • Created user rights and defined local and roaming profiles.
  • Created, tested and deployed virtual environments using Virtualization Technologies - VMware Workstation and ESX Server 5.x
  • Installed and Configured DHCP, DNS and WINS.
  • Manually removed the failed domain objects from Active Directory Database.
  • Created and documented process for deploying Virtual machines on VMware.
  • Performed P2V conversions using VM Converter and V2V conversions.
  • Created VM Machines for Test Environments to Test Applications.
Confidential, Boca Raton, Florida

Unix/Windows/VMware Resume

Responsibilities:

  • Setup and configured RedHat Satellite and kickstart servers for RedHat Enterprise Linux and installed RHN push updates.
  • Responsible for building development Linux/LAMP servers including Webservers, MySQL and Perl based solutions to assist developers.
  • Involved in data center migration project Moved several UNIX and Linux servers from old data center to new data center using P2P, P2V and V2V migration.
  • Experienced in performing Cloning, Cold Migrations and taking Snapshots.
  • Installed RHEL on HP DL585/385 G5 Rack mount servers using PXE boot and ILO.
  • Installed, configured, and Upgraded RedHat Enterprise Linux 3.x to 4.x and configured various patching schedules to meet patching criteria quarterly.
  • Responsible for analyzing, troubleshooting, and resolving problems involving operating system issues, applications issues, website issues etc.
  • Implementing, Managing and Troubleshooting Group Policies.
  • Configuring Folder Redirections.
  • Configuring and Managing File Replication Service (FRS).
  • Active Directory Migration through ADMT across Forests and Domains.
  • Managing FSMO roles, Global Catalog Servers.
  • Building and Managing Trust Relationships.
  • Troubleshooting Logon Failures, Dc promo issues.
  • Analyzing Windows Log files for all components.
  • Fixing Network related issue like slow Logon, slow Replication and other communication issues.
  • Provided Pro and premium Support for Windows 2003/2008/ 2008 R2 Servers.
  • Configured and Support a large VMware virtual infrastructure and provided support to product line customers.
  • Responsible for installing and managing ESX 3/4 and vSphere client.
  • Migration of high priority processes to different hosts using vMotion and converted/consolidated various physical servers to virtual by using various performance metrics.
  • Added new development user accounts, removing users, resetting user accounts in RedHat Enterprise Linux to allow new developers to access to RedHat Servers.
  • Utilized Nagios based Open Source monitoring tools to monitor Linux Cluster nodes configure using RedHat Cluster Suite.
  • Monitored and trained the team members and documented change press and maintenance activities.
  • Typical duties included 64-bit Linux/Unix system administration, installing and configuring servers and Linux workstations, administration and maintenance of VMware, creating and maintaining user accounts, managing NAS/SAN storage systems, backing up user data and monitoring performance, provide level three support on Remedy ticketing systems.
  • Configured Nagios monitoring tool, maintaining and monitoring 400+ systems located in four different sites. Maintained Zabbix monitoring tool.
  • Performed operational support, problem troubleshooting, and performance analysis for distributed NAS and SAN storage systems on Bluearc and Data Direct Networks hardware.
  • Maintained Local Documentation - Troubleshoot and maintain logs of services, updates and procedures.
  • Experience developing Backup/Recovery standards and procedures. Developed tape usage process to ensure operational efficiency using Legato Networker, IBM Tivoli and other backup software.
  • Perform technical support and general troubleshooting in a 24x7 data center.
  • Provided 24/7on call support along with working groups in the organization.

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