Systems Administrator Resume
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Tampa, FL
PROFESSIONAL EXPERIENCE:
Confidential, Tampa, FL
Systems Administrator
Responsibilities:
- Exchange 2012 and Exchange 2007 Administration
- VMWare Administration
- Administration of Cisco Call Manager, phone configuration and extension creation, troubleshooting
- Cisco Unity Administration account creation and troubleshooting
- SharePoint Administration 2010, access and Site Creation
- SCCM Administration, WDS Administration
- Systems support in a Windows 7/XP environment
- Office 2010/2013 support
- Created a lab environment with VMWare 6.0, Exchange 2013.SQL 2012, Active Directory in a server 2008 environment
- AIMS Management Asset Inventory and Management System Administration and updates
- Windows 7 imaging and rollout to the site 400+ machines
- Utilized and configured Bitlocker and Credent encryption methods
- Project Manager for site move to new location, Symantec Endpoint Protection Manager upgrade, 4 to 7digit extension project upgrade and million dollar dual monitor upgrade company wide
- Heat ticket queue responsibility
Confidential, Tampa, FL
Systems Administrator
Responsibilities:
- Planned and executed the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, defined system and operational policies and procedures.
- Vast experience working with SQL 2005, Exchange 2003, Server 2003/2008, Active Directory, Terminal Services, Symantec Backup Exec, Barracuda Spam Firewall, Symphonix, DNS, TCP/IP, DHCP, Domain Trusts, VPN, Remote Access, Shares, Server Security, Windows XP, Windows 7, II's, Office 2007 Products...
- Performed daily maintenance of Exchange, Active Directory, server 2k3/2k8, network access and access security across multiple locations in a multi forest trust environment.
- Created and installed intranet using PHP, Apache and MySQL
- Installed and configured Helpdesk ticketing system using SQL and II’s,
Confidential, Tampa, FL
Responsibilities:
- Traveling the Southeast region training clients in the setup and configuration of a software package called Confidential .
- This software manages the day to day operations in a Country Club environment.
- Perform network design and configuration on the server and also the POS systems.
- Troubleshooting network devices and keeping clients online through remote support and onsite as well.
Confidential, Temple Terrace, FL
Network Technical Support Specialist/ AdministratorResponsibilities:
- Provide LAN/WAN Support Services to 250,000 users nationwide to include Confidential, Confidential and all internal employees.
- Problem solving experience with over 300 applications that are essential to the job of the user.
- Support for Win95 & 98, MS Office 97, Office 2000, ADSL configuration & support, Intranet/Internet, Netscape 3.0, 4.05, 4.6, IE 4 & 5, Lotus Notes, Beyond Mail, Network connectivity, & TCP/IP.
- Responsible for getting all customer issues resolved.
- Remote/Phone support for Windows2000/XP/for the 4th largest network in North America.
- IBM mainframe trained.
Confidential, St. Petersburg, FL
Network Technical Support Specialist/ AdministratorResponsibilities:
- Worked with the Network Technical Support Specialist/ Administrator Information Systems at Confidential .
- On a daily basis we assisted the Computer Support personnel in the tasks of troubleshooting and repairs of the school’s infrastructure.
- Installed and configured switches, computers, and printers to operate in a networking environment.
- Performed tape back - ups on the servers, and performed server migration on Win 2000 Server.
- Worked on many different platforms to include, Win98SE, Win2K Pro, and WinXP Pro, Server 2k and Server 2k3 in an Active Directory Infrastructure.