Network Engineer Resume Marietta, GA - Hire IT People

SUMMARY:

Provide ad - hoc analytical tools and and report results directly to mangers up to the CTO level. Designed an automated data collection tool-set and presented core analysis in weekly meetings with the CTO, customer reps, and customers resulting in the retention of several million dollars of at-risk revenue annually for three years.
Served as on-site technical liaison to Confidential.
Served as technical mentor and manager for a NOC operations groups.
Leveraged 30+ years of UNIX/HP UX/SOLARIS/LINUX and 10+ years of SQL user experience to build tool-sets for improved in-house documentation, software distribution and maintenance, and database monitoring and repair primarily using Kshell and Bash with some C components. Some exposure to Python and JavaScript.
Over 20 years of third and fourth level technical support staff experience for Confidential, Confidential and Confidential .

PROFESSIONAL EXPERIENCE:

Confidential, Marietta, GA

Network Engineer

Responsibilities:

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Converting Windows PCs to Linux (Ubuntu) and applications of Debian-based Raspberry Pi

Network Engineer

Confidential, Atlanta, GA

Responsibilities:

Provide management with data and analysis to verify service quality, maximize revenue and improve customer relations. Serve as liaison to large customers.
Verify application installation processes in lab and customer environments.
Provide tool sets and mentoring to our support staff.
Provide third and fourth level network and application technical support.

Network Engineer

Confidential, Atlanta, GA

Responsibilities:

Invited to join the initial corporate network support group.
Helped to facilitate the infrastructure build-out and wrote support and documentation tools, largely in UNIX shell, for the network group and the NOC.
Managed a NOC shift and supported the HP-UX servers and X-terminals used by the network support personnel.