Sr. Systems Engineer/administrator Resume
Tewksbury, MA
SUMMARY
Sr. Systems Engineer/Administrator with AD, Exchange, Network, and Security experience.
QUALIFICATIONS
- Exchange 2007 Mailbox CCR, Hub, and CAS server implementation.
- Windows 2008 Domain setup, configuration, tuning, and management.
- Active Directory, Domains, Group Policies, and OU design experience.
- VMware 4.0, VSphere, and guests and template configuration experience.
- Windows 2008 and Physical-to-Virtual (P to V) migration experience.
- Citrix Metaframesupport.
- Windows 2008/2003/2000/NT and Exchange 2007/2003/2000/5.0 experience.
- SCCM 2007 setup, configuration, and application deployment experience.
- AD Schema extension, LDAP integration, and KMS server setup experience.
- TCP/IP, DNS, IIS, Solaris, RH Linux, and VPN experience.
- 5+ years of hands-on IT and project management, and staff supervision.
- EMC/Dell SAN, and Citrix Metaframe experience.
- BES 5.01 migration and setup experience.
- Bachelor of Science in Information Technology (IT) degree.
- Excellent troubleshooting, communication, and presentation skills.
CERTIFICATIONS
Microsoft Certified Systems Engineer (MCSE) plus 10 industry certifications.
NAI Sniffer 101 and 102 certificates.
Cisco Certified Network Associate (CCNA).
Novell Master Certified NetWare Engineer (MCNE) certification.
EXPERIENCE
9/11 – Present Confidential Tewksbury, MA
AD, Exchange, and Linux Engineer / Migration Lead
- Responsible for providing daily management of AD, Exchange, and network, including migrating Windows 2008 and Linux servers.
- Technical lead and troubleshooter of Exchange 2007, Windows 2008, Linux, DNS, and TCP/IP.
- Network configuration of Cisco and HP switches and routers, including migration of branch sites from legacy to new Cisco network.
- Application and Microsoft Office troubleshooting and support.
- Responsible for mentoring and training project manager.
7/11 – 8/11 Confidential Cambridge, MA
Active Directory / Windows Engineer
- Responsible for AD clean up and improvements.
- Set up and configured new Windows 2008 R2 Enterprise servers.
- Troubleshot Mac / AD browser election issues.
6/08 – 6/11 Confidential Boston, MA
Microsoft Consultant (Active Directory, Exchange, SCCM)
- Reported to the Deputy Director of Information Technology for almost 3 years. Technical lead and project manager on Exchange conversion project, rollout of Windows 2008, Exchange upgrade to version 2007. Project leader on VMware virtualization project.
- Set up, configure, manage, and troubleshoot Exchange 2007 servers in a CCR Active/Passive implementation.
- Citrix troubleshooting and integration into Active Directory.
- BES 5.01 implementation and BES 4 to 5 transporter migration.
- Active Directory Domain upgrade from 2003 to 2008 version.
- Virtualization of Windows 2008 and 2003 production servers.
- VMware and Microsoft Virtual server virtualization experience.
- Windows 2008, Exchange 2007, and SCCM administration.
- Windows 2008 KMS License server setup and administration.
- Enterprise DNS infrastructure re-design and re-configuration.
- Active Directory re-structure and domain consolidation.
- Migration of user, group, and OUs from e-Dir to Active Directory.
- Windows 2008 R2 DC setup and de-commission of 2003 DCs.
- Migration project management.
1/08 – 6/08 Confidential Boston, MA
Microsoft Practice Consultant
- Installation of Exchange 2007 Server on 64-bit architecture.
- Implementation of Exchange 2003 Server and Disaster Recovery.
- Enhancement of Active Directory, OU structure, and GPO layout.
- Setup of Windows Server 2003 R2 and IIS on 64-bit platform.
- Configuration of HP 7000 BladeSystem and Virtual Connect.
- Tier 3 support for AD, Exchange, and SQL 2005 Server project
10/07 – 12/07 Confidential Boston, MA
Technical Lead & Sr. Microsoft Systems Engineer III
- Setup Exchange Disaster Recovery MessageOne EAS server.
- Active Directory and Exchange server clean up.
- DNS troubleshooting and administration.
- Tier 3 support to server team and helpdesk team.
1/07 – 3/07 Confidential Boston, MA
Active Directory and Infrastructure Architect
- Setup Windows 2003 servers and provided AD tier three support.
- Restructured Active Directory Organizational Units (OU\'s).
- Provided tier three support for Exchange 2003 servers.
- Defined Group Policy Objects (GPOs) and linked them to OU\'s.
- Implemented three tier server (IIS, Apps, and SQL) environment.
- Troubleshot Active Directory, Exchange, and Sharepoint issues.
- Imported and exported to/from Active Directory using DoveStone.
- Cleaned up Active Directory and Site Topology.
- Configured and tested Linux to AD LDAP authentication.
- Configured and tested Red Hat Linux servers.
- Cleaned up DNS namespace and configuration for production.
- Secured Windows Server 2003 using:
o Microsoft Security Baseline Analyzer.
o Configured Security Configuration Wizard based on role.
o Defined audit settings.
08/06 – 12/06 Confidential Weston, MA
Principal Network Engineer
- Solved company wide network latency issue affecting product performance and growth potential.
- Improved product response from 40 seconds to 4 seconds.
- Migrated Windows 2000 to Windows 2003 Active Directory.
- Implemented new Cisco 3000 series VPN Concentrator.
- Installed five Cisco L2L VPN tunnels using PIX firewalls.
- Installed Hub and Spoke design and split tunnels for five sites.
- Migrated WatchGuard to PIX Firewall and PIX to 3000 VPN series.
- Configured Remote VPN Policies including SSL WebVPN.
8/04 – 7/06 Confidential Boston, MA
Data Center Manager
- Managed production and corporate data center 24/7 operations.
- Administered, monitored, and troubleshot Windows and Citrix Servers.
- Migrated Active Directory 2000 to AD 2003 version.
- Migrated production datacenter to co-location site in Boston.
- Installed 40 Citrix Metaframe 3 and 4 servers.
- Installed 50 Windows 2003 Servers (Std. &Ent.).
- Migrated Exchange 2000 to 2003 Server clustered SAN environment.
- Configured Microsoft 2003 (Exchange & SQL) clusters.
- Performed proactive testing of Exchange, SQL, and file server cluster failover from Node A to B twice per month.
- Set up Legato EmailXtender Archiving and Journaling.
- Performed defrag of Exchange backend and frontend (OWA) servers.
- Implemented ISA 2004 Firewall and WebSense Enterprise server.
- Installed Business Objects Enterprise (BOE) Server.
- Installed Wyse Rapport Server for Thin Client administration.
- Configured Dell OpenManage to manage and clone servers.
- Maintained Dell/EMC CX SAN and created new LUNs.
- Mnaged daily operations of multi-Million dollar data center.
- Managed daily IT and helpdesk issues including direct reports.
- Created operational policies, processes, and procedures.
- Implemented security and disaster recovery plans.
- Interviewed and hired help desk staff.
- Researched VMware and met with Dell Regional Manager.
01/03 – 07/04 Confidential Cambridge, MA
IT Consultant
- Member of President initiated OCW team project to publish courses.
- Installed, configured, administered, monitored, and troubleshot Windows 2000 Servers.
- Provided server and client support to local and remote users.
- Set up corporate test environments.
- Interfaced with developers in India.
- Maintained server security.
07/99 – 7/02 Confidential Bedford, MA
IT Manager
- Supported production data center 24/7 for Barnes and Noble.
- Installed, configured, administered, monitored, and troubleshot Windows Servers.
- Managed Information Systems (IS) department staff.
- Responsible for daily operational tasks and issues.
- Implemented network security and server recovery projects.
- Upgraded and supported projects:
o NT Servers to Windows 2000 Servers.
o Active Directory and Windows 2000 Server.
o Exchange 5.5 to 2000 migration.
o Configured Cisco routers and WAN sites.
- Interviewed and hired staff for IS department help desk.
1998 - 1999 Confidential Boston and Marlboro MA
Systems Consultant
- Performed security audits on NT and UNIX servers.
- Security checks on new installations.
1996 - 1998 Consulting Projects North Boston Area
- NBX Corporation Cisco, UNIX, Microsoft Engineer.
- Unifi Communications UNIX, Microsoft Systems Engineer.
1988 - 1996 Confidential North Boston Area
- Fox Computers Services Novell & Microsoft Engineer.
- Mitre Corporation UNIX Administrator.
EDUCATION
2003 - 2005 Confidential Woburn, MA
Bachelor of Science in Information Technology degree.
1989 - 1990 Confidential Burlington, MA