SUMMARY:

• Over 8+ years of experience SCCM (System Center Configuration Manager) Current Branch, 2012, SCCM 2007, MDT 2012, SCOM 2012,SCORCH 2012, SQL Queries, Hyper - V, PowerShell, Flexera Admin Studio Visual Studio, VBScript
• Microsoft Certified Technology Specialist (Windows 7, Office 2010 Deploying and Configuration Manager)
• Experience in Implementation and Migration of UC technologies Skype for Business, Lync 2010, Lync 2013, Exchange 2013 and 2010 Active Directory 2003, 2008 and 2012, System Center 2012, WSUS, Intune, Azure and Blackberry 5.0
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues
• Experienced in SCCM 2007/2012/1511/1610 (Software Distribution, Deploying Software Updates, Image creation, OSD)
• Experience in Installing, Configuring and Maintaining SMS 2003/ SCCM 2007/2012/1511/1606/1610
• Good Experience in automating the applications for software distribution using SMS Installer, SCCM … Flexera AdminStudio, Citrix, Group Policy
• Experienced in OS Migration in context of Software Management involving Assessment, Remediation, Packaging, Deployment and QA Testing
• Worked with SCCM to create collections, packages, advertisements and deployed software packages. Has customized the applications and also automated all SCCM Console activities using VB Script and PowerShell 4.0
• Strong knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches)
• Managing all aspects of SCCM OSD changes, utilizing 10 different Task Sequence models including LTI and ZTI
• Configured SCCM 2012/1511/1606 for windows 10, Windows 8.1 and Windows 7 Operating System Deployment (OSD)
• Experienced in virtualizing applications, OSD Scripting and DSC. Had used App-v Sequencer 4.5, 4.6 SP1 and 5.1
• Supporting approximately 900 networked end users in 6 remote locations
• Assisting Operations on implementing GPO’s which is not handled by packaging i.e. disabling & suppressing Adobe, Silverlight & Java automatic updates
• Responsible to transfer customer profile information from Windows 7 to Windows 10 by using User state migration tool (USMT)
• SQL Reports, Designing, Implementing and Administration of SCCM hierarchies, Installing Primary and Secondary sites
• Good Working knowledge with Microsoft Outlook2007\2010, Office Communicator 2007\2010, Lotus Notes 8.5. Experience in working with Remote machines and Virtual machines. Has used SCVMM for rebuilding VM machines
• Deployed of critical patch updates for Windows 10, 8.1 and Windows 7 using SCCM 2012 /1511/1606

TECHNICAL SKILLS:

Server OS Environments: Server 2008 R2, Server 2003, Small Business Server 2008 /2003, Active Directory, DNS, DHCP, Group Policy

Operating Systems: MS DOS, Windows XP, Windows 2003, Windows10, 8.1, 7 and Vista (32 bit, 64 bit), Unix, Linux

Packaging and Scripting: Flexera AdminStudio, Wise Package Studio, Install Shield; VB and batch scripting, Altris

Management: HP SIM 4.x, SCCM, SMS, MDM

Messaging: Exchange 2008 - 5.0, Blackberry Enterprise Server 5.x, 4.xOS Imaging: OSD Via SCCM 2012, Microsoft Deployment Toolkit 2010, Ghost, WMI

Grid Computing: Data synapse Grid Server 5.x

Virtualization: VMware Workstation 9.x, 7.x, 6, 5 ESX 3.5 Maintenance, Virtual Desktop Infrastructure (VDI)

Languages/Scripts: ScriptwithWindowsManagementInstrumentation,WiseScript,VBScript, Bash shell scripting, USMT.Xml, PowerShell 3.x, 4.x

Mobile Client Environment: Android 4.1x, 3.1, 2.6, Apple IOS, Windows Mobile 6,5, Windows Mobile 2003, blackberry

Troubleshooting Tools: File Mon, Reg Mon, ProcessMon, Picture taker, Windows Installer Log Utility Tool, Beyond Compare, Orca

Deployment Tools SCCM: MDT2012, Microsoft Build Manager, Altiris Notification and Deployment Server

Productivity Software: Microsoft Office 2010, 2007, 2003, (Word, Excel, PowerPoint, Outlook, Access), Microsoft Project and Visio

Remote Management: SCCM Remote Tools, Remote Desktop, SMS Tools, HP iLo, KVM ToolsNetworking: Layer 2 and Layer 3 devices, TCP/IP protocols, firewalls, F5 load balancers(LTM)

Network management: Infoblox, SNMP,Cisco Works LMS, HP Openview, Solar winds, Ethereal.

Enterprise AntiVirus: Trend Micro, Norton SEP, McAfee

Other Tools: Primal Script, Ultra Edit32

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr.SCCM Engineer

Responsibilities:

• Design & support distributed global SCCM infrastructure and lead/assist with deployment and troubleshooting of the environment
• Expert level knowledge of Microsoft Systems Center Configuration Manager (SCCM)- deployment, administration, configuration, troubleshooting, & maintenance
• Worked as Solution Architect for Exchange, O365 and Lync to provide solution proposals and estimates to RFPs
• Hands on technical experience deploying and support Configuration Manager in a large enterprise environment
• Knowledge in MDT and SCCM (capturing images (.wim), creating packages, advertisements, task sequences, operating system deployment (OSD) and queries)
• Single Handedly Designed stand-alone MDT image process, creating network share for images, driver packages, and task sequencing utilizing Lite Touch installations for 7 to Windows 10 upgrade
• Capability in supporting a global Active Directory (AD) infrastructure with several thousand users in a mixed Windows and UNIX environment
• Significant Contributor in successful implementations of all the major User stories in intune service ops
• Extensive working knowledge in Migrating applications from Windows 7 to Win 10
• Experience in Deploying Windows 10 Using SCCM 1606/1610
• General knowledge of Active Directory, Security Groups, OU's, Managing Shared Resources, Account Management (Creation, Deletion, Maintenance), and GPO validation/management/implementation.
• Responsible for troubleshooting SCCM 2012 server issues and SCCM 2012 operational issues, including disaster recovery, server performance, SMS site health, and software deployments
• Used to build images and Work Station at Enterprise level WMI technology
• Ability to support, site roles, site component configuration: including CAS, Primary and Secondary sites, Distribution Points, Pull Distribution Points, discovery, boundaries, Application Catalog, and client policy
• Design, implementation, and support of all aspects of Software Library: Collections, software Packages/Applications, Software Updates, and Operating Systems Deployment
• Created tools to easily repair WMI and SCCM clients remotely
• Responsible for Sign-Off's from intune Operations for Migration Projects like Product Studio
• Design, implementation, and support of WSUS, ADK/WAIK, MDT, USMT
• Troubleshooting of client agent issues for all policy and content distribution
• Creating custom reports and SQL queries
• Created Microsoft Windows Installer packages using Flexera Admin Studio
• Download and deploy Software Updates within SCCM to include both operating systems patches and 3rd party application software
• Create custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services Develop and manage Operating System Deployment in SCCM including best practices for maintenance and updates to OS packages
• Provide required environment reporting with SCCM
• Engaged and coordinated global services and changes with respective managers to achieve project updates. This includes global changes such as the upgrade to from Office 2010 to Office 365 and replacement of the current VPN client
• Script and publish applications with common tools such as SCCM
• Evaluate current procedures and processes for managing the client environment and continuously develops and implements improved practices
• Provide guidance on creating Desired Configuration Management (DCM) baselines to help maintain desired configurations across servers
• Provide Risk Assessment and remediation guidance for SCCM infrastructures
• Develop supporting processes where required and adhere to Change Management/ITIL/ITSM processes
• Responsible for proper escalation, communications, and management of production system problems.
• Provide best practice guidance on setting up and maintaining a solid patching solution using SCCM
• Monitors and evaluates system performance and performs tuning functions to achieve optimal system efficiency and throughput
• Experience with application packaging, sequencing, and testing for virtualization/deployment of standard MS (App-V 5.1), VMWare Thinapp and UNIX configurations for thick/thin clients to include technical/functional testing
• Maintain SCCM 2012 on 2 separate networks (Production and Development) with a total client count of 16,000. Building, deploying, managing, and troubleshooting Microsoft SCCM servers and deploying and managing SCCM agents to client systems
• Performed migration of both SCCM infrastructures from SCCM 2012 to SCCM 1511
• Thorough understanding of process flow for SCCM software distribution and patch management. Familiar with status messages and various server and client side logs used for troubleshooting. Performed site backup and recovery
• Monitor SCCM infrastructure for errors and troubleshoot for resolution
• Understanding of WMI and familiarity with WQL queries. Create custom collections, WQL queries/SQL reports to provide management with software deployment status, asset inventory (hardware and software), and Software metering usage reports
• Managing all aspects of SCCM OSD changes, utilizing 10 different Task Sequence models including LTI and ZTI
• Currently handling various internet packaging projects including legacy Apps
• Packaged apps like Adobe creative Cloud, SAS, Tibco suite
• Expertise in creating custom actions using Wise script and Batch Script and Powershell script to add extra logic to the windows installer packages
• Used VB Scripts and powershell 4.0, to customize the applications
• Software Support for Microsoft Intune and Ofiice 365 MDM (Mobile Device Management)
• Image and deploy over 240 SCCM Distribution Points and over 600 iPads
• Packaged, advertised and deployed third party security updates and Scan with Secunia CSI (Flexera Software) vulnerability management
• Extensively used PowerShell 4.0 scripting to Migrate Trading turrets into AD-Ent Domain
• Creating custom-built reports using SCCM SQL Reporting
• Created custom fixes using Powershell 4.0 to automate repetitive task
• Apply applicable Microsoft and Third Party patches through SCCM/WSUS and SCUP

Confidential, Manchester, NH

System Consultant

• Experience Using SCCM 2012 to deploy the Packages both the Windows Installer Package and Virtual Package
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool
• SCCM Secondary site server configuration and troubleshooting
• SCCM Asset Reporting and Reporting Software Usage, Maintain Deployment Calendar and License Validation process
• SCCM Site Server configuration & troubleshooting
• SCCM 2007 Reporting and Custom Reporting for Deployment Penetration updating patches for Servers & Workstations
• Troubleshooting SCCM Infrastructure issues in Package Distribution and Advertisement Status
• In addition, solid experience insecurity Updates Distribution using SCCM 2007 with SUP role
• Performing Root Cause Analysis for all critical incidents; analyses the same and find workaround/solution
• Extracting & tracking Hardware and Software Inventory
• Maintaining the SCCM 2007 R2 Hierarchy
• Created Windows Installer setup packages (.MSI) using Flexera Admin Studio 10
• Distribution of Software with SMS2003 / SCCM 2007/SCCM2012
• Experience in deploying windows updates by using SCCM 2012
• Automated Client fixing and Infrastructure support scripts using SQL, PowerShell /VB Scripts
• Experience in rearranging Application Catalog into different categories depends on the requirement
• Accomplished Centralized distribution of packages using SCCM 2007
• Create Custom Task Sequences for Role based Deployment
• Created custom Lite Touch Deployment and MDT Deployment Shares
• Domain and Local accounts, Cross domain authentications are managed by Active Directory
• Onsite client Management, Problem Solving, and support for the implemented packages
• Assistance in the development and publication of processes and standards that support the Application Packaging function
• Used Windows Installer SDK development tools like Orca as part packaging and troubleshooting
• Creating custom reports on results of SCOM monitoring, using SQL Server Reporting Services (SSRS)
• Performed package validation and troubleshooting the applications to resolve Internal Consistency Errors (ICE)
• Developed and provided a scope of operations for the EUC team with specific attention to the area of configuration services
• UsedVBScriptsandWiseScriptEditortocreatewrappersforpreinstallandpostinstallsoftwarepackaging and to automate and schedule the tasks
• Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing
• Provided desktop support, Installed and configured Windows 7 workstations in store levels

Confidential, Houston, TX

System administrator/SCCM administrator

• Managed Windows Server Update Server (WSUS) server to keep all computers up to date with the latest Windows updates
• Managing and Maintaining SCCM 2007 collections and packages
• Resolving issues related to SCCM client installation
• Involvement in mentoring and taking knowledge transfer sessions for new team members
• Responsible for Inventory (Hardware & Software), Software Metering
• Responsible for Software Distribution (Deploying software's, scripts, batch files, etc)
• Responsible for Software Updates Management (Deploying software updates to the machines in domain and workgroup environments)
• Involved in designing standards and rules (specifications) for our client’s application packaging needs
• Responsible for scale Visio drawings of both elevations and rack views
• Checking configuration Manager 2007 site system inboxes for backlogs
• Verify that predefined maintenance tasks scheduled to run weekly are running successfully
• Delete unnecessary files from site systems
• Checking the site database size and verify that there is enough available disk space on the site database
• Responsible for creation and management of custom collections
• Responsible for Executing and Modifying Queries, Reports in SCCM
• Responsible for Clients deployment, health check and remediation
• Resolving issues related to Software Distribution, Software updates Deployment, Software Inventory or other
• SCCM client issues as and when required
• Mitigated vulnerabilities detected by either SCAP scans and Retina scans
• Worked Remedy tickets to troubleshoot any problems customers had with their computers
• Managed and assigned IP addresses with the use of DHCP server reservations for the tracking ofassets and to ensure only authorized systems were on the domain at any given time
• Setup and configured SQL Databases (SQL Server 2008)
• Creating and maintaining documentation relating to SCCM 2007 and patching procedures
• Creating SQL Server Report Services (SSRS) reports using Microsoft SQL Server Report Builder
• Creating configuration items & baselines to report on and enforce particular settings such as forcing Wake on LAN, reporting on application version compliance, and evaluating particular registry settings
• Creating PowerShell scripts to automate tasks such as creating html and excel reports, detecting PC information from a list of machines, troubleshooting and fixing PC issues
• Deployed System Center 2007 Operations Manager, Virtual Machine Manager, Data Protection Manager, and Orchestrator with basic configuration
• Utilized Review, Parallel, and Manual Activities within Service Request and Change Request for Service Manager 2007

Confidential

System Engineer

• knowledge on SCCM functionalities including Software Deployments, Software Updates Management, OS Deployment, Asset Intelligence, Desired Configuration Manager and Reporting
• SCCM Site Server configuration & troubleshooting
• SCCM Secondary site server configuration and troubleshooting
• Experience in Operating System/Office systems, Deployment, Migration
• Updating patches for Servers & Workstations
• And manage Patch Testing and Patch Deployment change and Release Process
• Patch Management and Software Distribution Management process using maintenance-window
• Client health Monitoring with Client Status Reporting
• Distributing software with MSI and non MSI technologies
• Implemented SQL Server Reporting Services Point and integrated the SCCM Reports
• Utilizing SQL Reporting Services in Configuration Manager 2007 R2
• Creating software packages for distribution
• Trouble Shooting on SCCM Distribution failures and Validating Packaged Applications for Deployment Readiness
• Good understanding of active Directory, DHCP, DNS
• Sound technical knowledge on Win2k3/Win2K8 server administration
• Created silent install scripts to distribute in SMS environment
• Supported all Pfizer vendors worldwide and work with production issues, test and certify multiple packaged applications
• Used Wise Script, VB Script for Custom actions
• Involved in gathering Software, Hardware Inventory and preparing summary for discovered Software and Hardware Components
• Used SCCM 2007 to Advertise Applications on Lab Machines
• Excellent analytical and problem solving skills
• Experience in both process and solution analysis