Systems Administrator Resume Washington, DC - Hire IT People

SUMMARY:

To obtain a position as a windows system and/or network administrator for an organization that allows me to utilize my skills and experience.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Systems Administrator

Responsibilities:

Confidential, Hampton, VA

Responsibilities:

Confidential, Newport News, VA

Desktop Support

Responsibilities:

Customer service liaison between corporate associates and the IT department for purposes of prompt incident resolution
Consistently document and troubleshoot any reported issue
Provide technical support for any issue reported within corporate standards
Support HP desktops, peripheral devices, mobile devices, Windows XP & 7, Office 2007 & 2010, VPN related inquiries, and Symantec Enterprise virus software.

Confidential, Riverdale, MD

Information Systems Operator/Analyst

Responsibilities:

Responsible for the daily duties and well being of eight Soldiers serving as 3rd Squad Leader
Maintain Brigade networks as well as guiding the unit's network support technicians and Soldiers
Execute network support plans in both CONUS and OCONUS environments
Ensure users of Automated Data Processing Equipment receive efficient assistance with all types of computer related requests

Confidential

Systems Administrator, Washington, DC

Responsibilities:

Manage, create, modify, and maintain network accounts, distribution lists, and security groups on unclassified and classified systems using Active Directory
Update computers on the network to be compliant with IA Vulnerabilities using Shavlik & WSUS
Monitor network servers using Ipswitch WhatsUp Gold
Monitoring, creating, and sending messages using AMHS

Confidential, Washington, DC

Sr. Desktop Technician

Responsibilities:

Distributed trouble tickets to technicians as one of the Queue Masters using Remedy
Troubleshot HP Printers as well as created, modified, or deleted print queues on the server
Worked on special projects directed from management
Assisted with the training of new technicians
Consistently completed over 150 Trouble Tickets a month during the duration on contract
Assisted in implementing MS Vista Migration to the USAF Pentagon
Provide enterprise - wide IT expertise to analyze, configure, and support hardware & software for unclassified/classified systems, peripherals, laptops, PDAs, Laser Printers, Blackberries and perform data migration for the Air Force in the Pentagon and NCR
Assisted with the installation of application software’s, modems, drives and provide remote support and utilizing Ghost as a imaging application
Perform upgrades on existing computer systems. Make contact with the end-user to analyze and resolve the issue (including hardware/software/connectivity) within the contract Metrics

Confidential, Fort Bragg, NC

System Administrator/IMO

Responsibilities:

Confidential, Fort Richardson, AK

NOC & Helpdesk Technician

Responsibilities:

Managed and Updated approximately 5,000 computers using STAT Scanner, Retina Scanner, Update Expert & Alteris
Migrated end users from Windows 2000 to Windows XP
24-hour on call support with all types of PC questions
Troubleshot Printing issues

System Administrator/Information System Security Officer

Confidential, Fort Richardson, AK

Responsibilities:

System Administrator of Certificate Authority Workstation (CAW) utilizing Secure Terminal Equipment (STE) and Fortezza cards.
Responsible for account maintenance, backups, and equipment support.
Troubleshot faulty components and provided end user support.
Responsible for support of US Army Defence Message System (DMS) and Microsoft Exchange servers.