SUMMARY:

Network Engineer with 15+ years of experience in installing, configuring, monitoring and maintaining network routers and switches. Experience includes network infrastructure deployment and implementation, systems administration/maintenance, voice, data center,cloud technologies, and desktop/helpdesk support. Skill set also includes vulnerability management, security audits, and extensive documentation. Delivering a high level of support and service to provide clients with the best solutions for their business.

TECHNICAL SKILLS:

Connectivity & Hardware: Cisco 2600, 2800, 2900, 3800, 3900, ASR 1000 Series Routers, Cisco Catalyst 3500, 3700, 3800, 4500, 6500 series switches, Cisco ACS, Cisco ASA 5500 Series Firewalls, Nexus 2k/5k/7k, F5 Big IP Load Balancers, Cisco Call Manager, Cisco IP Phones, Nortel/Avaya PBX Systems, Checkpoint Firewall, Juniper SRX, HP Flex Network Switches, Nortel Option 81 and Option 11

Applications: Solarwinds, Remedy Ticketing, CA Service Desk Manager, NetBrain, Tivoli Enterprise Manager, Cisco Unified Communications Manager, Cisco ASDM, Nessus Vulnerability Manager, WireShark, HP Openview, Cisco

Protocols: TCP/IP, UDP, VLAN, MPLS, FTP, HTTP, OSPF, EIGRP, BGP, NAT

Desktop Technologies: Windows XP/Vista/7/10, Microsoft Word, Excel, Access, Power Point, Outlook, Internet Explorer, Mozilla Firefox, Google Chrome, Apple OSX

PROFESSIONAL EXPERIENCE:

Extranet Firewall Engineer

Confidential

Responsibilities:

• Checkpoint Firewall maintenance and support: Install new policy and NAT rules. Checkpoint configurations
• Routing (BGP): Establish new BGP connections from outside vendors through configurations and NAT rules
• Customer Service: Work with customers, network team and vendors to provide solutions for the customers’ requests within the specified timeline.
• Troubleshooting: Assure customers have connectivity as requested and troubleshoot any connectivity issues
• Network Security: Secure network through the use of firewall rules and access control lists

Network Operations Engineer

Confidential

Responsibilities:

• Network Support and Maintenance: Perform network break/fix on a 24x7x365 with on - call rotation for over 1000 locations worldwide
• Network Monitoring and Maintenance: Solarwinds reports, imports, exports, upgrades
• Equipment Procurement: Worked with vendors to obtain equipment quotes. Ordered new and replacement equipment for remote sites as needed
• Equipment: Cisco L2 Switches (29xx. 37xx series) Cisco Routers (19xx, 28xx, 29xx, 38xx series)

Senior Network Engineer

Confidential

Responsibilities:

• Maintain the current networking infrastructure through installation of new devices, upgrades and patching of current devices, and improving current network architecture.
• Vulnerability Manager. Worked directly with vendors to resolve/remediate vulnerabilities found in NESSUS scans. Assigned tasks to peers to remediate equipment vulnerabilities. Worked with Information Assurance team to verify compliance. Maintained and provided vulnerability information and documentation necessary for audits
• Work with customers, network team and vendors to provide solutions for the customers’ requests within the specified timeline.
• Work with vendors to procure the proper equipment necessary to fit the needs of the architecture designed.
• Working with clients and customers to assess their needs and provide information,support, and resolution to their problems and requests.
• Work within a team and independently to complete service requests in a timely manner.
• Work with customers to evaluate their requests, concerns to generate solutions or alternatives and make appropriate recommendations.
• Vulnerability Manager. Worked directly with vendors to resolve/remediate vulnerabilities found in NESSUS scans. Assigned tasks to peers to remediate equipment vulnerabilities. Worked with Information Assurance team to verify compliance. Maintained and provided vulnerability information and documentation necessary for audits
• Coordinate and disseminate security incident and risk management information and ensure corrective actions are taken
• Cisco Layer 2 and Layer 3 Switches (37xx, 38xx series), Cisco Nexus 7K, 5K, 2K, Cisco Firewall (ASA), F5 Load Balancers, Cisco ACS
• Assisted in Complete Data Center Migration from Legacy Cisco Architecture(6509 Core) to a Cisco Nexus (7k) Architecture.

Senior Network Engineer

Confidential, Belton, TX

Responsibilities:

• Confidential Team Lead. Mentor, train, direct, and prioritize the workload of subordinate personnel Tier III Support for AT&T.
• Coordinate and disseminate security incident and risk management information and ensure corrective actions are taken
• Design, configure and support the WAN/LAN infrastructure for multiple corporate clients’ networks.
• Duties include hardware/software configuration, upgrades, migrations, network implementation and project management.
• Routing (OSPF, BGP, EIGRP), Switching, Access Control Lists, Load Balancing (F5), Provided 24/7 on-call remote support for all accounts.
• Coordinate and disseminate security incident and risk management information and ensure corrective actions are taken

Senior Network Engineer

Confidential

Responsibilities:

• Coordinate projects with other Information Systems groups to resolve network issues, perform upgrades, or remove components
• Plan, support, and evaluate existing Cisco based network system. Plan and implement existing network systems operating systems and versions to include Cisco Routers and multilayer switches, firewalls.
• Use network management tools (SolarWinds, NetBrain) for performance and utilization monitoring.
• Work within a team and independently to complete service requests in a timely manner.

Information Technology Specialist

Confidential

Responsibilities:

• Tier I support for the Telecommunications Gateway for the National Weather Service.
• Weather Replacement Improvement Program Systems Administrator.
• Monitor network performance using HP Openview software.
• Diagnose and resolve problems in response to customer reported incidents.
• Work with outside Telecommunications Companies to resolve issues at distant sites.
• Prepare and maintain user documentation, training plans, and standard operating procedures.
• Read technical documents and create work breakdown structures.

Senior Voice Technician

Confidential

Responsibilities:

• Provided general telecom and network support to over 3000 users, including project management, operation, expansion, and maintenance of various telecommunications and videoconference systems.
• Performed Cisco Unified Communications Manager software upgrades.
• Installed Cisco VoIP and analog phones.

Confidential

Executive Officer

Responsibilities:

• Served as Contracting Officer Representative
• Responsible for property accountability, scheduling and ensuring completion of all inventories.
• Assigned to a small team dedicated to the initial procurement, installation, training and distribution of the Netted Iridium Satellite Radio.
• Installation, training and distribution included working with vendors for appropriate parts, training over 500 users on the equipment, and property accountability of over 1300 systems.

Confidential

Platoon Leader

Responsibilities:

• Assigned as a JNN Platoon Leader in support of US Forces-Iraq during Operation Iraqi Freedom 10-11 .
• Manage 25 soldiers in implementation, installation, monitoring, maintenance, and operation.
• Managed the cable team that provided fiber and Ethernet support for Victory Base Complex.
• Provided over 70% of the secure tactical communications for Division Headquarters with a 95% reliability rate
• Provided internet-based connectivity; NIPRNET and SIPRNET to the warfighter with the use of commercial off the shelf equipment and government off the shelf equipment.

Confidential

Responsibilities:

• Led and trained over 800 Cadets during Leaders Training Course in Army basics, working in small group activities, leadership, and small unit tactics.
• Cadets received prompt and detailed feedback on progress through Cadet Command evaluation cards and after action reviews.