OBJECTIVE:

To pursue a challenging position, as an technical writer and utilizing over thirty years of experience, engaging in technical writing and producing technical documentation that helps people understand and use products and service with the anticipation of acquiring addition knowledge to grow and become an asset with an outstanding company.

SUMMARY:

• Reliable and Dependable—Punctual—Self - Motivated—Team Oriented—Excellent Communicator—(written and oral)—Organized—Proficient in managing time and resources—Exceptional Listener
• Social Technical skills include 37 years of IBM mainframe software installation, support and production trouble shooting and documenting software products usage.

TECHNICAL SKILLS:

• $aver, ABR, Bulk Data Transfer, CA1 (TMS), CA7, CA11, CA Balancing, CA Chorus Softwarre Manager, CA-Deliver, CA-Librarian (library management services and Change Control Facility (CCF)), CA Panvalet, CA-View, Clist, DFSMSDSS, DFSMShsm, DFSMSrmm, Dialog Management, EView 390, FDR, FDRPAS, FDR Upstream, IBM Utilities, IDCAMS, ISMF, ISPF, JCL, JSF, MainView, MVS/QuickRef, SharePoint, SMP/E, SMS, Syncsort, TREX, TSO, DP Technician,
• Microsoft Access, Excel, Outlook, PowerPoint, Word, Lotus 123, Lotus Notes
• Kenneth Campbell

WORK EXPERIENCE:

Confidential, Vienna, VA

Technical Engineer III

Responsibilities:

• Install, automate; manage, customized and document BMC MainView 7.8. Validate components and related program products including DFHSM interface and StopX37 SPACPRIM, SPACRLSE, SPACSECA, SPACSECB, SPACSECI, SPACVOLA, and SPACSECR function in a System Managed Storage (SMS) environment.
• Support and document the TREX (Access Method Services/Extended) MVS utility user guild that is used in conjunction with IBM's Access Method Services (IDCAMS) utility to establish and maintain data sets and catalog recovery.
• Support the XRC mirroring process and scripts from the primary data center to the alternate data center.
• This may require recovering from a true disaster, performing flash copies, flash recover, IPL of the system data mover, IPL of the GDPS controlling system, suspension of mirroring, and shutting down and starting XRC session and flash copies.
• Support and documented Computer Associate Chorus Software Manager for simplifying the management of Confidential mainframe products on z/OS platforms.
• DP Technician User documentation. This document was designed as a Support and documented the DP Technician User Guild. This document was designed as a generalized system programmer’s tool with job illustration customize to Navy Federal standards. With over 125 different available facilities this manuscript detailed such function as catalog recovery, VVDS recovery, logical backup of enqueued VSAM files, Renaming VSAM file and components without redefining, Recovering inadvertently deleted member from a PDS or PDS/E library. This documentation described the catalog/VVDS utilities, VSAM utilities, VSAM file copy backup & recovery, PDS & sequential file utilities, general utilities, tape/cartridge utilities, file search/replace utilities and volume configuration among other features and solutions that meet business requirements.
• Documented EView/390z Management system for HHP Operation on MS Windows. Support EView/390 agent and components on the z/OS 2.1 mainframe and coordinate the communication and configuration between tasks within the EView/390 agent and HP OpenView server.
• Support and documented Tectia SSH Server 6.5 for IBM z/OS is an SSH client/server solution.
• Install, develop, support, document, deploy and socialize MVS/QuickRef 8.0 utilities.

Confidential

Contractor Senior System Programmer

Responsibilities:

• Manage storage resources in a sysplex environment via DFSMS functional components and related program products: System Managed Storage (SMS).
• Support and document IBM Softek z/OS Dataset Mobility Facility (zDMF) for DASD movement.
• Support, revise documentation for the DRE scripts and DR exercises and collaborate with development teams in creating, maintaining and promoting coding standards on and guild lines.
• Generate and publish BMC MainView for performance, management and how to monitor system and subsystems throughout the infrastructure. Performed version upgrade and liaise between development teams and software vendor to educate, train and optimize use.
• Setup and schedule MainView for performance reporting.
• Support and documented the TREX (Access Method Services/Extended) MVS utility that is used in conjunction with IBM's Access Method Services (IDCAMS) utility to establish and maintain data sets and Integrated Catalog Facility catalogs.

Confidential, Bentonville, AR

Senior System Programmer

Responsibilities:

• Automate; centralize; manage and document storage resources in a sysplex environment via DFSMS functional components and related program products: System Managed Storage (SMS), DFSMShsm, DFSMSdss and DFSMSrmm. This includes migration, backup, recall, recovery, deletion, and extending data.
• Tailor system-managed storage ACS rules requirements for performance, security, availability, and storage management policies to automatically manage DASD, tape, and optical devices used by the IBM z/OS 1.13 operating systems.
• DB2 backup, recovery and cloning for SAP using z/OS DFSMShsm technology.
• Perform plan and unplanned Geographically Dispersed Parallel Sysplex (GDPS) HyperSwap on synchronous Peer to Peer Remote Copy (PPRC) protocol used to mirror DASD volumes for Parallel Sysplex.
• Define DASD configuration (GDPS) and use MVS, Remote Copy, and GDPS commands to control and maintain the GDPS environment.
• Support, document and published the IBM System Storage TS3400 Tape Library and web-user interface.
• Support and document (Microsoft Word) the IBM Virtualization Engine TS7700 with fully integrated tiered storage hierarchy of disk and tape and web-user interface.

Confidential, Memphis, TN

Compliance Consultant

Responsibilities:

• Design and Develop compliance reports for Sarbanes-Oxley (SOX) 404 risk assessmen t
• Determine the scope and required evidence to support management's testing of its internal controls under SOX404 due to external auditor application failure of company's internal operational controls.
• Develop tools which would evaluate the effectiveness of internal controls using Microsoft Access coupled with Computer Associate Top Secret Security on a IBM mainframe platform to provides innovative, comprehensive security reports for identifying significant access of data and output.

Confidential, St. St. Louis, MO

System Programmer

Responsibilities:

• Automate; centralize and manage storage resources in a sysplex environment via System Managed Storage (SMS) using the FDR DASD management system, components (FAST DUMP RESTORE) for full volume backup, restores and disk-to-disk copy, DSF (Dataset Functions) for dataset backup and restore, including FDRCOPY for disk-to-disk copy and SAR (Stand Alone Restore) for backup and restore.
• Support and setup backup and restore from UNIX directly to z/OS mainframe tape facilities using FDR/UPSTREAM with JAVA GUI interfaces and ISPF panels to monitor and control UPSTREAM and FDRSOS for cross platform data protection and disaster recovery for AIX and UNIX in conjunction with EMC DASD.
• Support, document, setup and train CA-7 job scheduler for automated production control. Setup of schedules according to time-driven and even-driven activities.
• Schedule activities associated with the production workload based on events by using the CA7 job-triggering and dependency features while documenting flow through CA7 Prose.
• Install, implement, support, document, CA View for report management solution that enables real-time and secure access to report content across an enterprise.
• Install, implement, document (Microsoft Word) and support CA-Deliver (report distribution system) to automatically archive, separate sysout, generate banner pages, bundle and distribute mainframe reports.
• Install, implement, and support CA-11 (Automated Rerun and Tracking System) in a production environment.
• Install, implement, and support CA-1 (Tape Management System) in a production environment
• Install, implement, document and support CA Balancing (automated report balancing)
• Install and support, CA Panvalet for centralized storage, control and protection of source, JCL, object and data.