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Network Administrator Resume

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Plainview, NY

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Experience

Confidential, Plainview, NY 2007 - Present
Network Administrator
Primary responsibility was to ensure that the applications and services residing on our Citrix MetaFrame, Windows 2000, 2003, and 2008 virtual servers are continuously available through proper maintenance, troubleshooting, and recovery procedures. Other duties involved participation in the testing and implementation of new network applications and services. The Network group provides daily trouble resolution support and project support as required. Assist with implementation/integration and troubleshooting of network communications and management equipment. Daily work includes creation, maintenance, and management of network objects Active Directory users and groups, printer objects, Exchange mailboxes and distribution lists.

Confidential, Bethpage, NY 2005 - 2007
Network Analyst
Responsibilities include, troubleshooting Network issues, monitoring system performance by means of an online console using established schedules and procedures. Ensuring connectivity between platforms and customer locations and performing routine maintenance as required. Upgrading workstations PC and insuring all software is updated and configured properly. Effectively respond to customer (employee) inquiries and error notification to resolve issues. Determine and enacts proper escalation following established escalation procedures. Act as escalation point for Analyst needing assistance or direction. Identify problems, determine course of action/escalation, and take corrective action as per established guidelines or other action as deemed necessary to resolve issues. Oversee and maintain production log as well as records to document hardware/software problems, outages, logs actions taken and similar data, and review production log throughout shift to verify daily work is being completed on schedule. Ensure all tasks are performed correctly and in a timely, efficient fashion. Work on special projects as assigned by management. Ensure proper turnover to the following shift.

Confidential,Bethpage, NY 2002 - 2005
Operations/Help Desk Support

Primary job responsibilities included monitoring AS/400 system, performing backups and running batch jobs. This entailed running jobs from AS/400 scheduler, answering messages or working with object locks using knowledge of AS/400 commands to correct errors or stoppage and resume operations. Daily tasks also included supporting 52 Stores remotely using IBM Director, Terminal Services or PC Anywhere to maintain and troubleshoot store servers as well as set up profiles for new users. Also, monitored and performed daily backups, restored files on corporate Windows servers, built servers and configure PC\'s for rollouts of new stores and upgrades.

Education:Confidential

Additional Skills

  • Microsoft 2000 / 2003 / 2008 Servers
  • RSA Secure ID
  • VPN and Firewall Policies
  • Citrix Systems
  • Microsoft Exchange Server
  • HP Blade Center
  • Cisco Routers/Switches
  • Netscreen Firewalls
  • Microsoft Office / Outlook
  • Domain Controller / DNS / DHCP
  • Blackberry Enterprise Server
  • Exchange System Manager
  • Microsoft Active Directory
  • Websense Web Security
  • Symantec Veritas Backup Software
  • Cabling/Tone Generators
  • VM Virtual Machine vSphere ESX
  • Group Policy

Computer Certifications

  •  A+ Certified Service Technician 
  •  MCP Microsoft Certified Professional

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