TECHNICAL SKILLS:

Languages: C/C++, MATLAB, MySQL, shell script, Perl/CGI, HTML, XML

Applications: MS Visual Studio, MS Office (PowerPoint, Excel, Access, Sharepoint), Atrex, SourceForge, CMake, Virtualization (VMWare), Teamsite, Monitoring (Nagios, Nimsoft), Backup (Commvault, Veeam and vRanger), Enterprise Vault, Discovery Accelerator, Compliance Accelerator

Operating Systems and Servers: Windows, Windows Server (2003, 2008, 2008 R2, 2012, 2012 R2), MAC, Unix/Linux (CENTOS, REDHAT), Oracle/MS SQL Server, Apache/Tomcat (JBOSS, ATG environment)

SAN: Coraid, ZFS, Solidfire, EMC

PROFESSIONAL EXPERIENCE:

Confidential

Systems Engineer

Responsibilities:

• Provide product support for Veritas products Enterprise Vault (v10~v12), Discovery Accelerator(v10~v12), Compliance Accelerator support (v10~v12)
• SQL Administration which is primarily focused on business data correction (SQL querying)
• Provide product support and administration for Sharepoint Support(2013)
• Provide product support and administration for Exchange Support (2013)
• Provide product support, administration and engineering/solutions architect for Virtualization (VMWare)
• Provide product support, administration and engineering/solutions architect for Backup (Veeam)
• Windows (2003~2012R2) and Linux (Redhat/CentOS) Administration
• Manage our data center that includes and is not limited to Hardware install, cable management, power management and hardware troubleshooting.
• Supported customers through Connectwise ticketing system and N - able monitoring system

Confidential

Systems Engineer

Responsibilities:

• The primary engineer that administers and engineers the virtualization environment (VMWare)
• The primary engineer that administrators and engineers storage environment (EMC VNX, EMC Data Domain and XioTech SAN), help facility the project of transitioning from the XioTech SAN to the EMC VNX SAN
• The primary engineer that administers and engineers Backup (vRanger 7.1.1, Veeam 7.0 ), help transition from vRanger Backup Solution to Veeam Backup Solution
• Windows (2008~2012R2) and Linux (Redhat/CentOS and Debian) Administration
• Manage our data center that includes and is not limited to Hardware install, cable management, power management and hardware troubleshooting.
• Disaster Recovery Project design and Site replication design
• Design and Implemented SSO with Shibboleth
• Maintained UPS System
• Supported Students/customers through Remedy ticketing system

Confidential

Systems Engineer

Responsibilities:

• Managed and built customer virtualization environments (VMWare 5.1,5.5 and Hyper-V) which includes rack and stack, server OS build, network design, storage design, Infrastructure design (AD, Exchange, monitoring, backup …), and troubleshooting.
• Managed and built customer Linux environment, which includes Rack and Stack, Server build (Redhat, CentOS and Solaris), scripting automation/crontab, application administration (SQL, Tomcat, Apache…), storage management and troubleshooting.
• Managed and built customer Windows environment, which includes Rack and Stack, Server build (2008, 2008 R2, 2012, 2012 R2), Sharepoint administration (2003,2007,2010), Exchange (2007), Active Directory and application administration.
• Administered customer SAN/NAS/Local Storage (Coraid, ZFS, Solidfire)
• Built the company and customer’s monitoring capability from scratch (Nagios 2014R1.5 and Nimsoft 8.1 ), completed the whole project process from planning to implementation and roll out to customers. Monitoring was deployed to Hosts, Linux Servers, Windows Servers, UPS, network routers and switches, network core switches, PDU, HVAC system, security system (datacenter access) and tape libraries.
• Remedy Ticket System: Interact directly with customers (OPsManager)
• Manage and built customer backup solutions: Commvault and Veeam (6,7) from designing the environment to deployment which includes tape library rotation procedure with the NOC, network design, vendor management (Iron Mountain), site-to-site recovery design, site replication design, and Azure cloud backup design.
• Ran monthly license reporting for VSPP, SPLA, Commvault, Veeam and Redhat Linux
• Change Management Administrator that held the CAB on a weekly basis or for emergency changes
• Projects (Sharepoint Design and Implementation, Nagios Design and Implementation, Customer Project Design and Implementation, Nimsoft Design and Implementation)
• Data Center Management, which includes managing NOC personnel of 6~7, physical environment management (HVAC maintenance, generator maintenance, cable management, vendor management, customer environment rack and stack), NOC management, security management and prospect customer visitation.

Confidential

Systems Administrator

Responsibilities:

• Systems Administratered internal customer’s: Windows Servers and Linux Servers (Solaris, Red Hat 5).
• Support Applications Website backend applications of Oracle 11g, CVS, RCS, MS SQL Servers, emails applications and Teamsite application. Daily activities primarily includes troubleshooting and business data correction.
• Software coding support for coded applications like emails, product deployment process automation and backups (Perl, shell scripting)
• Supported customers through Remedy Ticket System and phone support.
• Batch Process (Perl, shell scripting)
• Business Project Support (SVA Migration, SDL WorldServer, Extranets, Web Optimization)
• Administer, maintain, and troubleshoot Sales and Marketing IT maintained systems and applications (Web Servers, Application Servers, JBOSS environment, ATG Environment)

Confidential

Software developer

Responsibilities:

• Develop the NetCDF reader for Paraview with C++ and VTK (Visualization ToolKit) that deals with Ocean files.
• Deployment of Super Computer Clusters in the hundreds.
• Setup and optimization
• Redhat 5, Solaris, Ubuntu, CentOS
• Apache, HTML, Perl/CGI deployment

Confidential

Database developer

Responsibilities:

• Linux System Administration (received Redhat training, managed redhat/apache server)
• Software Installation: MOR database, mirror for Oralgen installed mirror for Oralgen (Installed and configured Apache, Tomcat, Perl Modules, MySQL, NCBI BLAST, mod jk) implemented search capabilities in Perl/CGI (google search, DNA/RNA Motif Search) synchronized Hemisphere and Nucleotide servers (install necessary Perl modules and updating biology information) updated Hemisphere information (fixed broken links, unified coding, update Bacterial information)
• Naïve Bayesian Classifier: developed a translator/parser for the Naïve Bayesian Classifier in Perl

Confidential

Support & Development Engineer

Responsibilities:

• Provide troubleshooting advices and solutions to customers.
• Process and administrate return authorization (RMA)
• Quote costs for repair, refurbish, and parts. (used the Atrex software)
• Test, repair, or refurbish the returned products
• Work with driver engineer on driver improvement and user-friendliness.
• Test newly released drivers and controllers
• Update the troubleshooting guides, FAQ, driver versions and user’s manuals.
• Provide in-house tech supports to PC, server, network, etc…
• Provide assistance to other team members mainly in sales and administration when needed.