Director Of Information Technology Resume
Bethesda, MD
SUMMARY:
A career position as a Senior Network Engineer providing expertise for the overall planning, designing, implementing and management of the organization’s long term technology plan.
TECHNICAL SKILLS:
Networking Operating System: VMware vSphere 5.5, 6.0, Windows Server 2016/2012R2/2008R2. Windows 10/7/XP, Novell Netware 4.11, 3.12, Windows 9x, LANTASTIC.
Communications software: Vim and MAPI electronic mail protocols - Office 365 Online, Microsoft Exchange 2010/2003/5.5, GoToMeeting, Skype for Business, Cisco Jabber, Lotus cc Mail 6-8, Lotus Organizer2.1, Internet Exchange
Software Applications: Microsoft - Office 365, Office Suite 2016/2013/2000, Visio 2000, SQL 2008R2/2005R2, IIS 8/7, Veeam 9.0/9.5, VMWare 6.0, Evault, Veeam, Coommvault, Windows 10/7/XP and NT v1.02, Lanalyzer for Windows 2.2, Progress Database 7.x, 8.x for Novell NetWare, MS JET 3.x
Hardware: Cisco UCS C240M4/C220M3, HP ProLiant DL380 G7/G5, CISCO Router 2501, Cisco 2800 Series, Exagrid Systems, FatPipe Warp, Riverbed Steelhead
PROFESSIONAL EXPERIENCE:
Director of Information Technology
Confidential, Bethesda, MD
Responsibilities:
- Develop IT Strategic Plan
- Create and manage annual IT budget
- Serve as a member of the firm’s technology team
- Identify new technology and applications
- Manage IT Procurement
- Vendor management
- Systems documentation
- Project management
- Network security
- Disaster Recovery and Business Continuity Plan
- Department Staffing
- Security awareness program
- Employee Evaluation
- Participate in continuing professional education with IT peer networks
- Attend Technology Circle three times per year
- Migrated the Exchange Server 2010 to Office 36 5 successfully without any business interruption and downtime (Cloud Computing Technology)
- Implemented Azure AD Connect to connect to Office 365 cloud services to improve Single Sign - On method
- Increased the file transfer security by implementing Citrix ShareFile Cloud Security Services
- Increased Internet security by replacing on premises internet filter solution with Zscaler Cloud Security services
- Improved organization communication by implementing and managing a Unified Communication System using Cisco Unified Communication (VoIP), Cisco Unity, xMedius Internet fax, Skype for business
- Designed and implemented Network Virtualization using VMware to improve network infrastructure, reduce hardware, support cost and prevent any single point of failure of all hardware components
- Improved the existing disaster and data recovery plan by replacing tape backup cartridges with the disk backup solution (Exagrid Systems) using Evault Online backup, Veeam, Commvault software
- Managed the implementation of Business Intelligence Software (QlikView) project to enable the upper management to improve decision making, cut costs and identify new business opportunities
- Managed the implementation of the Web Based XCM Automated Workflow program to improve user productivity
- Improved network storage performance and efficiency by implementing EMC CX4-120 and EMC VNX 5300 Storage Device
- Upgraded all desktop and laptop computers from 32-bit to 64-bit platform with SSD hard drive
- Upgraded all workstations from Windows 7 to Windows 10 64- bit
- Reduced network storage space by utilizing a deduplication technology on the storage devices
- Improved email security, data loss/downtime, email archiving by implementing the Mimecast cloud services
- Increased a wireless security by designing and implementing the Aruba Wireless LAN solution
- Enabled users to connect to an internal network without using client VPN software by implementing the Microsoft DirectAccess Server 2012R2
- Upgraded Windows 2008R2 Domain Controller/Member Servers, FSMO, DHCP, Printer Server, IIS to Windows Server 2012R2
- Improved the Internet Traffic from the internal network by implementing a dual Internet access using FatPipe WAN optimization appliance
- Increased network performance between two LAN sites through Internet by implementing Riverbed WAN optimization appliance in each location
- Implemented CaseWare SmartSync Servers to create private cloud services to allow the remoter users to work from anywhere/anytime
- Restructured the network folders to improve user experience and efficiency as well as reduce backup windows
- Implemented and maintain Citrix XenApp remote access solution
- Managed a security assessment project and developed the administrative, technical and physical control
Senior Systems Engineer
Confidential, Bethesda, MD
Responsibilities:
- Implemented Hub and Spoke Frame Relay Network using Cisco 3810 with EIGRP; enabled Voice over Frame Relay as part of the design
- Reduced broadcast packets in the Ethernet network by configuring Virtual LAN (VLAN)
- Installed and configured Check Point R76, Check Point FireWall-1/VPN 4.1 FP3 and NG FP2, setup DMZ and configured Network Address Translation
- Cut costs on Point to Point Frame Relay circuits by creating an Internet Site-to-Site Virtual Private Network (VPN)
- Provided for disaster recovery by developing and documenting a standard operating, backup scheme, restore and security procedures
- Troubleshot network and software application problems in a Windows 4.0 network environment
- Lead team, technical knowledge transferred and trained IT staff
Senior Systems Engineer
Confidential, Manassas, VA
Responsibilities:
- IOS and hardware upgraded on Cisco Routers - 7206, 2620, and AS5300
- Modified and uploaded routers’ configuration file using OSPF, NAT, ACL and Dial on Demand Routing
- Assisted team on developing procedures for network equipment installation/configuration, testing, network operations, disaster recovery and security
- Proactively monitored the network communications and tuned all network parameters after installation to achieve efficient performance and maximum throughput
- Installed and configured Multi Router Traffic Grapher (MRTG) software to monitor WAN network connectivity
- Troubleshot LAN/WAN connectivity issues
- Integrated Microsoft Windows and SCO Unix in the production LAN environment
- Monitored and analyzed all server hardware, including CPU, Memory, I/O, and disk utilization and optimized server operations based on the analysis
Senior Systems Consultant
Confidential, McLean, VA
Responsibilities:
- Primary responsibility was to assist the Food and Drug Administration (FDA) in analyzing the Information Technology infrastructure to determine the Year 2000 compliance status of its components.
- Defined the mission critical systems and developed contingency plans to prevent or minimize Y2K problems, which directly impacted the FDA’s mission critical systems; implemented the plan and ensured the continuity of operations before and after entering the 21st century.
Network Administrator
Confidential, Arlington, VA
Responsibilities:
- Novell Netware 4.1x, Novell Netware 3.12 to 4.1x, Windows NT4.0 Server, CISCO router, Fastcomm (FRADS), Check Point Fire Wall-1 Version 3.0.
- Windows 3. 11 to Windows 95, Windows NT3.51 to 4.0, and various protocols as TCP/IP, IPX/SPX, NETBUEI, AppleTalk, MS Office Professional, Word Perfect 6.1/COREL.
- Lotus cc:Mail 6-8 Post Office, E-mail Gateway, Scheduling Agent, E-mail router, RightFax Server, WinFax Pro Server, pcANYWHER16/32, Norton Anti-Virus, MS FrontPage 97.
- Trained staff and upper management in using Lotus cc:Mail release 6 and 8.
- On-call trouble shooting and configuring of WAN links at remote locations.
Field Engineer
Confidential, Fairfax, VA
Responsibilities:
- Various PC compatibles running DOS 6.22, Windows 95, Windows 3.11, and Windows NT.
- A variety of hardware, software, monitors, and HP, IBM, and Epson family laser printers.
- Provided technical support for a large commercial customer base.
