SUMMARY:

• Office 365 migration and administration using PowerShell version 4 - Azure PowerShell.
• Hands on support with Windows Server 2012 & 2008 R2, XP, Windows 7 & 8.1
• Database software supporting SQL 2005-200 7-2012 SQL Admin.
• Symantec Backup exec 2010 & 2012, Symantec End Point protection.
• Applications direct support with Great Plains, Sales Force, SharePoint and Vision.
• Server rollout out using HP, DELL, Compaq, SUN server and workstation.
• PRTG network monitor, SNMP, Ethereal, Wireshark tools.
• Deployment phone systems including Lucent Definity and Nortel Meridian.
• Deployment of Active Directory, Exchange 2003, 2007 and 2010 .
• Support on Avaya Voicemail Pro, Nokia, Toshiba and Mitel VoIP phone systems.
• Hands on Implementation and support of Exchange 2010 using DAG.
• Microsoft Hyper-V 2008 R2 and Hyper-V Manager.
• Cisco ASA 5505 firewall and 800 series router/AP wireless firewall.
• Certifications obtained Novell CNA/CNE, Microsoft MCP and 20 years IT experience.

PROFESSIONAL EXPERIENCE:

Confidential

Contractor Exchange

Responsibilities:

• Google Apps Gmail migration to Office 365 for 75 0 user mailboxes.
• Migrations of Google Groups, Contacts and Distribution lists.
• Okta federated configuration for AD directory synchronization and SSO single sign on.
• Multi-Layered Anti-Spam, Anti-Malware and Compliance using ProofPoint solution.
• Understanding of SPF and DKIM needs of the customer.
• Use of BitTitan Migration Wizard tools for data migrations using Google API’s.
• Coordinating and project management with management and vendors.
• Powershell scripts for automation and project preparation.

Confidential

Contractor Exchange

Responsibilities:

• Hybrid multi-Forest migration from Exchange 2010 to Office36 5 for 35,000 mailboxes
• Migration of Shared Mailboxes, Distribution lists and PST’s.
• Office 365 product licensing, online archive and global settings.
• Outlook 2010, 2013 and 2016 support including all migration escalations.
• Cut over migration for 500 users from Exchange 2010 to Office36 5 due to acquisition.
• Migration from Lync Server 2010 to Skype online.
• ProofPoint support version 8.4.2
• Azure AD Connect 1.1.189.0
• Dell Quest PST Migration Manager 1.2.1.15 migrating user PST’s.
• Dell On Demand Migration Manager migrating Exchange to Office365.
• Extensive PowerShell scripting experience in support of all migration activities.
• Setup and Configuration of 21 servers including SQL/IIS and migration agents / migration tools.
• Support, Administration and maintenance for 22 on-premises Exchange 2010 servers.
• Microsoft server 2008 and 2012 support and administration / Active Directory.
• Sender Policy Framework (SPF) and encryption policies, routing. DNS configurations.
• Messaging retention and messaging records management procedures.
• Skype Meeting Broadcast, administration, configuration and testing.

Confidential

Contractor Office 365 Administrator

Responsibilities:

• Office 365 Administration and Outlook 2010 support for over 30,000 end users.
• Mailbox, Calendar, Resource and Shared Mailbox administration.
• Hybrid on premises Active Directory and Exchange 2010 administration.
• Office 365 eDiscovery, message recovery and archive.
• SharePoint Online administration and support for over 300 site collections.
• Dell Quest Active Roles Server and Quick Connect Active Directory management.
• Support for all server related issues in a 2003/2008/2012 virtual and physical environment.
• GPO management utilizing Advanced Group Policy Management (AGPM).
• VMWare ESX datacenter, host and virtual machine maintenance and support.
• Citrix Metaframe and XenApps presentation server maintenance and support.
• Novell 6.5 iManager, iPrint and OES Remote Manager Administration.
• DCS ticketing and via Remedy system, Service Now and (CAB) Change Advisory Board requests.

Confidential

Contractor Exchange Migration Consultant

Responsibilities:

• Office 365 migration and administration using PowerShell Azure AD version 4.
• Performed multiple migration projects consisting of Office 365, Lotus Notes and hosted Exchange.
• Use of BitTitan MigrationWiz tools for data migration.
• Installation and configuration of Active Directory Federation Services (ADFS).
• Installation and configuration of DirSync directory synchronization tool.
• Use of PowerShell scripts for creating groups, DL’s and contacts.
• Update and work with customers on progress.
• Office 365 portal administration, security, feature configurations and archive.
• Completed short term project.

Confidential, Austin, Texas

Contractor Cluster Administrator

Responsibilities:

• Team lead for Veritas and Microsoft clustering team.
• Installations of Windows Server 2008 R2 and Windows 2012 in datacenter
• Configuration of site to site Microsoft Clusters.
• Configuration of Veritas single site and site to site clusters.
• SAN storage allocation and volume configuration as needed.
• VMware vCenter server and ESXi host management using VSphere client.
• Configure and troubleshoot ESXi hosts consisting of networking, storage and Active Directory related issues.
• Configure network routes for site to site access.
• Modify and help in improving current documentation
• Mentor other team members and assist in training and troubleshooting issues.
• Completed short term project.

Confidential, Austin Texas

IT Network Administrator

Responsibilities:

• Exchange 2003 to Exchange 2010 migration and client upgrades.
• Use of Power shell scripting for Active Directory and Exchange updates.
• Installation and configuration of IIS 8 on Windows 2012 servers.
• Active Directory and Forest upgrade introducing new DC’s.
• Epicor Avante 9.4 - 9.8 administration and support. U2/SB Client setup.
• Installation of Cisco switches and firmware updates.
• CAT 5e, 6 cabling and patch panel management. Mitel VoIP Administration.
• Rack installation and Electrical preparation for data room.
• Setup and configuration of new Dell servers in a RAID 10.
• SonicWALL 2 400 and 26 00 VPN and NAT/Port and firewall rule configurations.
• End user desktop support, Windows 7 and Windows 8.
• Office 2010 and Office 2013 installation and support.
• Setup and Configuration of new Barracuda backup / cloud replication and e-mail archive.
• Sophos and Sophos Pure Message management console.
• Solid Works and EPDM support, installations and License management.
• Smart phone and tablet Exchange active sync support.
• Management of all hardware inventory, asset tracking and volume licensing.
• Establish vendor relationships, telecommunications, consulting.
• Cisco WAP installation and configuration.
• PRTG Network monitor and alerts setup and deployment.

Confidential, Austin, TX

Infrastructure Systems Administrator

Responsibilities:

• Support across five offices in the central Texas area.
• Support of all server, Cisco router, firewall equipment in an MPLS configuration.
• Installation of Windows Server 2012 domain controllers, DNS and DHCP at two locations.
• Responsible for all phones systems at each location, Avaya, Nokia and Toshiba.
• Responsible for all ISP and Telco issues, Network outages, upgrades and support.
• Support for five websites both in house and hosted. Ubuntu, Putty SSH remote support.
• Responsible for all DNS, Domain registration and Certificates.
• Point of contact for all vendor purchases, quotes, license renewals and upgrades.
• Completed new office configuration, Server, Phone system and connectivity.
• Implemented corporate backup solution using Symantec Backup Exec 2010 & 2012.
• Support for SQL / Vision database.
• Support Hyper-V server and management server console.
• Setup and configuration of multiple virtual servers, performance tuning as needed.
• Implementation of 2nd Exchange 2010 server and DAG / CAS witness servers.
• Setup and configured Buffalo NAS replication FTP/SFTP cloud storage solution.
• Configuration and rollout of WSUS 2008 update server.
• Desktop and Laptop end user support across five sites, hands on and remotely.
• Documentation of business processes and policies.

Confidential, Modesto, CA

IT Specialist

Responsibilities:

• Hands on support of Windows Server 2003 and 2008 R2.
• Desktop / End user support using Win XP and Win 7 operating systems.
• Direct support of all Dell Precision and OptiPlex workstations.
• Direct support on Dell PowerEdge servers 8710, 2970, 2 850 and 46 00’s.
• Support and administration of NEC 2000 phone system.
• Procurement of all new hardware and supplies.
• Establish and maintain all vendor and service provider relationships.
• Support of all automation systems including Scott’s studios.
• Assist and support production staff supporting TLC and RCS products.
• Delta Flex support for business department and collections.
• Desktop and Server support for two office locations.
• Shavlik update patch management for Windows servers and clients.

Confidential, San Jose, CA

IT Network Administrator

Responsibilities:

• Provide Active Directory and Exchange assessment covering areas of improvement, policy and recommendations pertaining to security, group policies and Exchange architecture.
• Manage daily task assignments and priority requests in weekly IT meetings.
• Work with IT vendors, procure hardware\software and manage licensing.
• Work with mobile and local telecommunication providers.
• Consolidate various accounts into corporate accounts.
• Maintain all service accounts, maintenance and renewals pertaining to all Infrastructure providers.
• Maintain all data center functions covering 80 servers.
• Support for all VPN connections across 3 U.S sites and 3 offices in India.
• Responsible for all Exchange servers across 6 sites spanning internationally.
• BlackBerry server support and renewals.
• Overview and changes made to AD and global policies, mailbox archive solution and fail over plan to reduce capacity issues on Exchange production servers.
• IT cost savings project saving 90K per year.
• Point of contact for all connectivity, DNS, BlackBerry and Exchange related issues.
• Establish and roll out Acronis desktop imaging solution.
• Maintain inventory for all hardware, BlackBerry and software deployments.

Confidential, Sunnyvale, CA

Contractor Systems Administrator

Responsibilities:

• Hands on management of Juniper Netscreen Firewall 500’s.
• Administration and management of Cisco VPN 3000 concentrator.
• RSA security ACE server 5.1 administration.
• Cisco Catalyst 2900 routers and Catalyst 6513&4006 switches.
• BlackBerry server 4.1 Upgrade - Good Technology and Palm Treo
• Symantec Ant-spam Brightmail administration and support.
• Windows 2000 active directory and 2003 active directory upgrade.
• Exchange 2000 and 2003 cluster server including 2 relays and multiple storage groups.
• Microsoft SharePoint server 2007.
• Windows XP SP2 desktop and laptop support.
• Cisco wireless networks 802.11b&g support and configuration.
• Veritas Netbackup support and administration.
• Symantec Ghost Cast Server and desktop imaging solution.
• WSUS setup and administration assuring latest Microsoft updates.
• Lucent phone switch administration, adds, changes.
• Sales Force application administration.
• Webex account administration.
• Terminal Server administration, licensing and support to staff for data access.
• Facility badge assignments and security administration.

Confidential, Sunnyvale, CA

Windows Systems Administrator

Responsibilities:

• Network design and communication systems deployment.
• Facility planning and layout of communications cabling.
• Management of data center specifications and requirements.
• Analysis of firewall and router security Implementation.
• Server hardware specification, performance and fault tolerant strategies.
• Research and deployment of Nortel Meridian corporate phone system.
• Electronic mail Exchange deployment, support and maintenance.
• Purchasing and price negotiation for all software and hardware needs.
• Direct “hands on” management of a network consisting of; Windows 2000 Active Directory, Mail servers (Exchange 5.5/2000, Cisco Firewalls, Web Sites, FTP Sites.
• Installation of Tumbleweed MMS 4.1 - 5.6. PGP e-mail encryption.
• Established standards for systems hardware, software, policies, conventions and service level agreements.
• Purchasing of all IT equipment for corporate and remote facilities.
• Management of two person IT staff and outside contractors.
• Responsible for corporate IT budget and growth forecast for the years 2000, 2001 and 2002 .
• Management of all system and user licenses, applications and service agreements.
• Setup and configuration of two Citrix metaframe \ TS access points for remote application access.
• Direct hands on desktop applications and desktop support for In-house staff.

Confidential, San Jose, CA

Windows Engineer

Responsibilities:

• Establishing Checkpoint VPN solution across International sites US and Europe.
• Configuring Checkpoint firewall policy security for local and satellite sites.
• Establish and Implement remote client VPN using Checkpoint secure remote.
• Travel and perform facility site-scope for new locations throughout the US.
• Work with ISP network providers to establish frame relay circuits and connections across WAN.
• Hands on support for Sales collaboration application and corporate ERP software.
• Large-scale projects consisted of relocation of network operation center and major Exchange Architecture redesign combining several messaging systems into a common organization.
• Hands on build out for all new server and communications hardware Including routers, switches, telecom systems, cabling and wiring.
• 24x7 support for all server, communications, end users local and remote.
• Server support for HP, Sun, Linux and NT server environments. Workstation builds.
• Heterogeneous environment consisting of Solaris, Linux, Windows 2000, Novell 5 and Exchange 5.5/2000.

Confidential, San Jose, CA

Sr. Information Systems Analyst

Responsibilities:

• Project leader for year 2000 compliance for all hardware, software and database systems.
• Provide user guidelines and procedures to Insure security and stability of network.
• Upgrade all existing Infrastructure hardware Including router and switches.
• Manage all outside contractors and consultants Involved with IT support and services.
• Review all IT processes, procedures, licensing and data archive solutions.
• End user server and desktop support In a Windows/Novell LAN environment.
• Department management, vendor relationships, IT procurement.
• Hands on support and training for QAD MFG/PRO and People Soft database applications.
• Heterogeneous environment consisting of UNIX, Windows and Exchange 5.0 mail system.