SUMMARY:

• I have overall 25+ years in the areas of Enterprise IT Systems Engineering, Storage Management and Electronic design & development and 15+ years of Enterprise Storage Management in various roles. Traveled and worked extensively.
• Enterprise Storage Team Management Skills - 10+ years
• Technical Lead Global Production Support Team Management - Hiring, Training & Skills Mentoring - 15+ years
• Project Management - 5+ years
• Capacity Reviews, Product Evaluations, Purchase decisions & Vendor Management - 10+ years

TECHNICAL SKILLS:

• Enterprise Systems Architecture & Data-Center Migrations
• Confidential AIX System Administration
• Confidential Enterprise Disk solutions
• EMC VMAX/ VNX Storage Administration
• Hitachi USP/ VSP Storage Architecture & Administration
• Product design & development - SyFAS (IOT), SyNAS, SySTREAM
• Storage Virtualization & Cloud Application Management
• TI Advisory Panel member

WORK EXPERIENCE:

Confidential, Houston, TX

Lead SAN/Storage SME

Responsibilities:

• Projects - SAN /Storage Infrastructure Stabilization & Performance optimization for Critical Application Server environment
• Analyze, Plan and remediate Critical SAN/Storage back-end configuration for various Business Servers
• Analyze, Plan & Execute EoSL Storage Array Migrations - EMC DMX to VMAX, HDS USP/USPV to VSP for various production Hosts

Confidential, Boston, MA

Management Lead Enterprise SAN/Storage SME

Responsibilities:

• Managed & Mentored a Team of 20+ L3/L2 SAN/ NAS Engineers supporting the production environment
• Worked on account Transition & go-live for support of the SAN Storage Enterprise Infrastructure (consisting of EMC, HDS, Confidential, NETAPP, BROCADE & CISCO) - Consulting SAN/Storage role.
• Projects - LCM Arrays (HDS and EMC) & Migrations, SAN Migrations, Storage Consolidation. Work with Vendors, Business/App. Owners and System Admin. Teams to ensure seamless migrations utilizing Array & Host based replications as needed.
• Engage with Confidential Account Management and Customer Advisories to address complex issues, identify gaps & suggest short/ long term solutions with existing and newer technologies.
• Set direction, plan and present Account team with future solutions to be deployed utilizing newer technologies as needed. Ensure compliance with client’s long term goals & objectives in terms of Cost, Performance and Stability are met.
• Production SAN Storage support tasks - provisioning & zoning

Confidential, Fort Lauderdale, FL

Lead Consulting Systems Architect

Responsibilities:

• Manage and support the SAN Storage Enterprise Infrastructure (consisting of EMC, NETAPP, BROCADE, CISCO, Windows, VmWare) across 2 DataCenters - Consulting role at a Client site in Ft. Lauderdale.
• Production SAN/ Storage support & provisioning, capacity monitoring & co-ordinating hardware fixe(s) w/Vendor support.

Confidential, Columbus, OH

Sr. SAN Storage Engineer

Responsibilities:

• Manage and support the Confidential SAN Storage global production Infrastructure
• Support 50+ global data centers, 30+ regional data centers, and a varying number of smaller data centers.
• Environments consist of Cisco, Brocade and McData fibre-channel directors facilitating access to EMC (Symmetrix, DMX, VMAX, and Clariion), HDS (USP, USP-V, and AMS) and Confidential (XIV) storage arrays. (325+ Symmetrix, DMX, VMAX; 240+ CLARiiON; 1425+ Fibre-Channel switches)
• Use Unix/Linux/Windows/VMWare knowledge to work with server/cluster sysadmins in order to resolve server-san/storage issues.

Confidential, Plano, TX

Technical Services Prof. Adv. / SME

Responsibilities:

• Mentor and Lead a team of 10+ team members for client Storage Management Engineering and Production Support of Confidential . Environment involves working on various leading technology SAN storage & Backup/Recovery products from Confidential, EMC, HDS, Veritas, DELL, Storagetek, Brocade, McData, Netapps.
• Worked extensively with EMC - DMXs, Celerra NAS, Legacy Symmetrix, Confidential / NETAPP NAS Filers (FAS, F - series), HDS USP, 9980 - series, Brocade and Inrange FC Switches,
• Study Client Environment, identify gaps in DR tech. processes & procedures and address them. Participate and Support DR drills remotely as needed.
• Identify gaps and address those in line with the guidelines on BS15K and other Client specific compliance requirements.
• Study SLAs and tune Service Delivery processes and procedures to meet the Client expectations.
• Work on RCAs and support the Problem Mgmt. team and SDM on account
• KT and Mentoring of Offshore Storage Team and GDF team for a smooth transition

Confidential

Manager

Responsibilities:

• Hire, Mentor and Lead a team of 14+ Storage team members for client Storage Management Engineering and Production Support of GLAXO SMITHKLINE Inc. Environment involves working on various leading technology SAN storage & Backup/Recovery products from Confidential, EMC, HDS, Brocade, Cisco NETAPP, Confidential TSM, Symantec/Veritas - NETBACKUP
• Interface with the SDM and Client Advisories to ensure delivery needs are met as stated in Contract /SLAs

Confidential, Woodland Hills, CA

Sr. Storage Administrator, Tech. Lead

Responsibilities:

• Manage, Mentor and Lead 6+ team members in the environment, processes and use of specific tools and products related to the Storage Management functions. Align and work with Peer Managers in a Matrixed organization.
• Architect, Plan, Implement and support Enterprise SAN for Wellpoint distributed across 4 major sites within United States. Support Async. Data-replication across sites with EMC SRDF and local replication using Timefinder products.
• Implemented, administer and support EMC ECC 5.2 Servers for SAN Management. Host and SAN environment consists of - 400+ AIX 5.1/4.3 Hosts, 200+ HP/UX 11.0, 200+ Windows 2000 Hosts. EMC Symmetrix DMX 2000, 1000, Symmetrix 8830, CLARIION CX 700, CX600, CX 400, HDS Lightening 9980/9960, Confidential Shark 2650, Storagetek D280 storage systems attached to two Brocade Silkworm 12000/24000 based switch fabrics (512 ports each) and also Brocade 3900/3850. Work on Brocade Switch Fabric Administration (FabOS 4.1/4/2), Fabric Manager, Firmware Upgrades and Zoning. Standard is dual HBA per host with dual path for fail-over and load balancing implemented on all Hosts - EMC Powerpath and HDS HDLM software.
• Setup and administration of the Hitachi HiCommand 4.0/2.2 Device Manager Server. Use the HiCommand Interface for all the HDS 9 960 / 99 80 Storage provisioning for HP/UX and AIX Hosts and reporting as well. Work closely with the Hitachi CE to ensure Firmware and Disk Storage upgrades (capacity growth) as needed.
• Work on Storage provisioning using requests for DBA and Application groups. Functions involve LUN Masking on Storage Hosts (EMC DMX 2000/1000, Symmetrix 8830, HDS 9960/9980, Shark 2650, Clariion CX-600) and Zoning on the Brocade 12000/24000 switch Fabric. Setting up EMC PowerPath, HD HDLM for FC failover and Load balacing on AIX and Windows Hosts. Install and upgrade HBA F/W. and device drivers as needed.
• Work with Capacity planning to analyze the future Enterprise storage needs, based on past growth statistics/trends using tools like Storagescope.
• Project: Designed and Implemented EMC SAN with EMC/DELL Clariion CX600, Connectrix / Brocade SilkWorm 12000 Fabric Switch (64 ports) and 3 Windows 2000 Advanced Cluster Server Hosts for MS-Exchange enviroment. Planned and implemented Exchange Backup Solution using Tivoli TDP for Exchange product.
• Project: Global Backup Project: Planned, Architected and Implemented Enterprise-wide standard Backup / Recovery solution with Tivoli Storage Manager (V.4.2.1) on 12 Remote Confidential B50 AIX Hosts(V.4.3.3) and 2 Local Confidential P660 4 processor AIX Hosts (V.4.3.3). Remote Hosts connected to smaller Confidential 3583 Tape Library ( 36-60 cells) and Local Hosts to a Larger Confidential 3584 (1075 cells). Currently supporting 19+ TSM servers all running on AIX 5.1 Platform. TSM Backup involves 1500+ Clients, which include AIX, HP/UX, NT, W2K and Netware Servers.
• Project: Implemented DRM for TSM. Designed, Tested and Documented DR plan for TSM, AIX 4.3, Windows NT, Windows 2000, Netware 4.11/5.1 based on TSM’s Bare Metal Restore process.
• Project: Studied business requirements. Drafted and implemented policies and procedures for Data Retention, SLA for Restore and Recovery for various Business application and database groups within the enterprise.
• Project: File Server Consolidation for 15 remote satellite locations using NETAPP FAS200 Filer appliances.
• Support with System Admin. functions including - 24x7 On-Call Support (Tier 2/3 support to Ops / Run teams), System monitoring setup w/ BMC Patrol, Volume and File-system Management (Creating new Volume groups, growing sizes, Exporting and Importing VGs as needed for data migration), Configuring File-system and Database Backup/Restore with Tivoli TSM and BMC SQL/Backtrack
• Document and follow the enterprise standard Change management process for all changes to production SAN as well as the Backup/Recovery System. Create/generate reports for SAN utilization and TSM Resources from time to time and present to Senior Management team.
• Represent Storage Group on the Enterprise DR/BC team and participate in offsite DR exercise at SUNGUARD. Document and enhance the Storage team processes and procedures relating to DR/BC.

Confidential

Sr. Systems and Storage Consultant, Folsom, CA

Responsibilities:

• Worked as a Lead Engineer for the VDC (Virtual Data Center - Storage Management and OSS Tools group), for evaluation and validation of Confidential TSM Server and EMC SAN products.
• The Core functions of the Virtual Data include - Operate IOS production facilities as ONE Data Center, enable consistent service delivery and deliver predictable results

Confidential, San Jose, CA

Senior Systems Administrator

Responsibilities:

• Working on UNIX and NT System Administration and 24 x 7 Support for the 6000+ NT / Unix Servers at the San Jose Data Center.
• Duties include Fault monitoring, advanced trouble-shooting and resolution within the time-lines guaranteed by the SLA.
• Confidential provides both collocation and Enterprise Managed services to ASPs in the E-Commerce business. Confidential has built an ironclad network infrastructure to ensure optimal connectivity and redundancy. A comprehensive network of load balancing devices, routers, Ethernet switches, multiple private transit connections and fiber optic connectivity from multiple carriers in each data center ensure high-speed availability 24 hours a day, seven days a week.
• It provides up to a 99.99 percent service level guarantee employing state of the art equipment and technology from Cisco, Veritas, EMC, Sun, Dell and Compaq for it’s infrastructure.

Confidential, Denver, CO

Lead - Storage Management / Senior NT Administrator

Responsibilities:

• Working on NT System Administration and Planning for the 700+ NT Servers (3 Major NT Domains) distributed in the 14 states. Working on Projects - Confidential Tivoli TSM / ADSM Backup / Restore System Administration, EMC SAN solution, Quota and Disk Advisor Implementation, ManageX, NT Server Standardization.
• Planned and Implemented EMC SAN solution for high availability and consolidated enterprise storage needs with EMC Symmetrix Storage Host and Connectrix Switch.
• Provide On - Call Tier II NT support to all the Local Support Staff (LSS) at the Mega Centers and Satellite locations distributed over the 14 states, on an on-going basis to maintain a 99.99% System uptime. Plan, test and document processes for the LSS and provide needed training.
• Installed and configured 7 NT ADSM Servers for 7 non-satellite Centers
• Created package to deploy the Confidential ADSM V.3.1.0.7 client to 300+ servers remotely in an effort to standardize the backup client. Created a intranet site to monitor daily backup status and facilitate storage analysis on the NT client servers.
• Developed a process for NT O.S. recovery using ext. SCSI device and ADSM backup. Created, tested and documented the NT O.S. Disaster Recovery / Business Continuity Plan
• Implemented Quota Advisor, Disk Advisor application to regulate disk Capacity growth
• Defined policies to facilitate automated fix for ADSM Service via ManageX
• Written Scripts to aid automated reports on Daily Backup Status, Disk Capacity, NT Server Standards via the DPACS Intranet Site.
• Facilitate Performance Monitoring and Capacity Planning on an ongoing basis.
• Provide Tier-2 operational support for Local Support teams at various sites.
• Document, Present and Train Local support team members from time to time.
• Interface with Vendors Microsoft, HP, EMC, W. Quinn to discuss and address open issues / problems.

Confidential, Amarillo, TX

Project Lead / NT Systems Engineer

Responsibilities:

• Worked on the ‘NCE South Enterprise Server.
• Worked as a lead member of the Deployment team along with members from IBMGS and NCE teams.

Confidential, Ft. Myers, FL

Sr. Systems and Applications Engineer

Responsibilities:

• Worked on the NT 4.0 Workstation & Servers - Rollover Project. Developed and tested a stable base image incorporating the NT 4.0 Workstation (Service Pack 3), MS Office, MS Exchange, SQL V.6.5 Client and various other 16 and 32 Bit network applications for center-wide roll over, of massive 650+ Desktops running Windows 3.11.
• Planned and implemented a center wide transition from Confidential Token Express to 3COM Ethernet LAN
• Unattended network installation of the NT 4.0 Workstation Image to aid the roll over of a massive 600+ desktops with various hardware configurations.
• Sys Admin. on VIEWSTAR 4.3 Document Workflow System used by GE, Accounts Payable
• RIGHTFAX 5.0 FAX SERVER - Server planning and implementation

Confidential, New York City, NY

Systems Administrator / Network Administrator

Responsibilities:

• Network planning, design and installation of Windows NT 4.0 on the four AST Advantage Pentium Servers on TCP/IP Network. Configuring the servers with Domain architecture, with a Primary and Backup Domain Controllers.
• Installation and configuration of NT Servers with SMS 1.1, SQL 6.0 and IIS 4.0 Servers.
• System Administration, Performance Monitoring, Fine Tuning, Load Balancing on all the NT Servers as well as the IIS 4.0 and SQL 6.0 Servers. Monitor logs, Analyze errors and perform necessary actions to maintain Zero downtime.
• Schedule and Monitor Daily & Weekly System and Data Backup Systems.
• Create and Maintain User and machine accounts. Configuring Client workstations configured under Windows 95. Installation and Maintenance of Software packages (MS - Office 95, PCAnywhere 7.0) with SMS Service.
• Installation and configuration of NT Print Service with TCP/IP Network protocol and configuration of HP 4MV Laser printers in the NT Network.
• Handle Client interfacing, System security, perform routine server checks, maintain server integrity and up-to-date Backups, Monitor system performance and apply fine tuning to achieve almost zero downtime. Evaluate and recommend new hardware, software & upgrades for improving system efficiency and reliability.
• Implemented procedures and written program scripts to port the databases on the old Novel 4.11 and Windows for Workgroup 3.11 environments to the NT 4.0 environment.
• Planned and implemented a program to enhance stock verification and ordering systems to reduce excess inventories and also regulate customer order processing.
• Also involved in setting up of a Web-site for Photokina, utilizing latest Web development tools (Hosted on IIS 4.0 Server with FrontPage 1.1 & Active-X tools). Subsequently to integrate the Web Server hosted application to enable real time inventory access and ordering via the WWW, for on-line commerce.
• Worked on the implementation of video conferencing system. System integration of Video Capture devices and Analog & DSVD modems.

Confidential, East Hanover, NJ

Systems & Network Administrator

Responsibilities:

• Analyzed and restructured Customer Service & Support Management System, to generate an efficient system with shorter turnaround and improved customer satisfaction.
• Visiting PC/Networking Consultant for a large client base including Corporate and Casino Hotel Industry (Atlantic city, NJ). Study existing processes. Propose modifications and new implementations to improve data processing efficiency and throughput. Test and validate approved processes before moving into the production environment. Written scripts for automated error log checking to provide administrator alerts.
• Propose and implement step by step migration of Servers from Novell to Windows NT environment with a minimum downtime. Perform fine tuning and performance optimizations for Windows NT 4.0 and NT 3.51 Servers leveraging bottlenecks in mixed Novell and NT environments.
• Administration & Maintenance of an in house Ethernet 10BT LAN comprising of a Novell 4.0 File Server (Compaq Deskpro P - 100), three Microsoft Windows NT 3.51 File and Application development Servers, 20 PC workstations working under Windows for Workgroups 3.11, configured for LAN connectivity (using IPX/SPX & NetBEUI protocols). Installation and configuration of Netware Print Services, to enable queued outputs to a HP 4plus and a Newgen Laser printer on the network.. Installation of a Castelle Fax Server to aid group faxing over shared telephone lines.
• Install, upgrade and maintain applications on the servers included MS-Office 4.3, Maximizer 3.0 (contact management application for sales & marketing staff), SBT and PCAnywhere 5.0 for center-wide use.
• Evaluate and recommend new hardware, software & upgrades for improving Networked system efficiency and reliability while maintaining a higher throughput.

Confidential

Systems Analyst and Network Administrator

Responsibilities:

• Developed and implemented a Banking System for a network of rural banks in Pune, India. Most of the software was developed using FOXPRO and partly in COBOL under PC DOS environment.
• Custom Software development for Business accounting, Inventory control, Stock Management and Costing for corporate clients. Most of the work involved - redefining of existing DOS based systems to Windows platform and efficient porting of data from the older to the newer systems. Worked mostly with Dbase IV under Windows 3.1 environment. Worked as a Networking & Systems consultant for corporate clients on a case to case basis on several occasions.
• Responsible for design, setup and installation of ETHERNET / DECNET networks with Servers in Cluster configuration. Layout design and implementation of thick and thin Ethernet cables. Installed and configured more than 100 nodes, various types of Printers, Bridges, Routers, Repeaters, Hubs 3COM, Cisco & Bay Networks and DEC Servers on the ETHERNET/DECNET based networks.
• Installation and configuration of system software like DECNET, DEC PATHWORKS 4.1, NOVELL 3.11, DECNET/SNA network software. Setup and Configuration of RAS for dial up networking with v.32 Modems for client access to remote data and application Servers, and also for the Security system Data Logger.

Confidential

Manager

Responsibilities:

• Worked on the design of a line of PC accessories - Port Multiplexers, Port sharers, Centronics, B300, RS232, RS422, IEE488,GPIB interface converters, EPROM / PAL programmers.
• Design, validate and implement procedures for Quality assurance, Reliability and safety tests for various computer products.
• Worked as a team member in the design and development of a PC based interface for a 3-axis closed loop machine tool control system, including hardware - Two ISA bus cards -1. Device controller - For 3 Stepper Motors (based on I8255A PIOs) and 2 Motion decoders - For sensing inputs from rotary and Linear Optical encoders (Mitutoyo). The Software - control & user interface was coded in C & iAPX86 assembly language.
• Designed and implemented a Call Management System, to handle Maintenance Service Calls (COBOL 80 & Dbase III tools used for development on DOS platform).
• Custom Network design, System integration and implementation. Netware 3.12 based PC 486 server networked with 5 diskless workstations on a 10B2 Ethernet LAN. Server running a Point-of-sale system, in dedicated mode, developed under Dbase III. All Nodes equipped with a 3COM Ethernet card, with a Boot ROM. Local printers installed on each node.

Confidential

Electronics & Computer Maintenance Engineer

Responsibilities:

• Worked on the installation and maintenance of Microfilming Systems, Document Imaging and Management Systems (Summit Inc. ) - Paperless office concept utilizing a Dedicated computer system network with multiple terminals, Document Scanners, Optical Storage (WORM) devices and Laser printers. Dedicated Database system for indexed document storage, for easy retrieval and printing. System implemented at the Dept. of Motor Vehicles, administrative Head Office in Jeddah.
• Designed and developed an 8085 based CCA with firmware for interfacing the Canon PCP-80 microfilm reader/printer to the Canon AFC 150, for the International Airport Project in Jeddah, Saudi Arabia.
• Designed and implemented a Digital electronic CCA for synchronous dual head operation of a Canon 8mm Roll film Camera.
• Trouble-shooting and repair of a wide range of Office equipment and Computers including but not limited to 3M, Canon, ABdick, Microbox, Ricoh, Mita, Konica, Wang and Apple.