Systems Administrator Resume Fort Myers, FL - Hire IT People

SUMMARY:

A solutions - oriented Windows System Administrator for an insurance call-center, who has proven ability to excel in a fast-paced and high pressure environment. Skilled at troubleshooting and resolving incidents of any scope. Effective at both written and verbal communication to support and train end-users, as well as collaborate across all departments.

TECHNICAL SKILLS:

Platforms: Windows 7, Server 2008 R2, Server 2012

Protocols: DHCP & DNS

Software: Active Directory, MS Office, MS Exchange 2010, Office 365 Admin, Symantec Backup Exec 2010 R3 and 2012, AVG Managed Workplace, Sophos Antivirus, Trend Micro Antivirus, Manage Engine and JIRA Helpdesk systems.

PROFESSIONAL EXPERIENCE:

Systems Administrator

Confidential, Fort Myers, FL

Responsibilities:

Migrated user and distribution mailboxes and Active Directory profiles from on premise Exchange 2010 / Server 2008 R2 environment to Office 365/ Server 2012 Azure environments.
Stream-lined IVR and ACD group organization and management so entire team could maintain call-center hours of operations.
Modified PowerShell scripts to automate routine tasks like user password synchronization across domains.
Trained sales management staff to ensure site kept 100% PCI compliance.
Developed vendor relationships to maintain integral systems such as site’s generator.

Sales Agent

Confidential, Fort Myers, FL

Responsibilities:

Earned A.S. degree while working full time at insurance call center.
Promoted to Systems Administrator in July 2014.

We provide IT Staff Augmentation Services!

Systems Administrator Resume

Fort Myers, FL

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship