SUMMARY:

• A highly competent and organized Cybersecurity Analyst with experience of software procurement, installation, ITSM, administration, compatibility, circuit connection approval, and network topology review. Ensure systems are retaining their accreditation in the DOD infrastructure by performing thorough review of network connection packages for various environments. Approving connections for mission capability for warfighters to stay within compliance of the DOD guidelines in accordance to DoD regulation. Ensuring proper mitigation actions have been accounted for and documented for reference purposes in other DOD environments. A technical minded, proactive analytical individual with organizational and individual problem solving skills that can work collaboratively with others. Looking for a suitable cyber security/ IA position with an exciting, innovative and ambitious environment that offers room for progression.
• Top Secret Security Clearance
• Windows OS, Windows Office, Enterprise Mission Assurance Support Service (eMASS), Network Services Support, Voice Over IP (VOIP), System/Network Approval Process (SNAP), SIPRNet GIG Interconnection Approval Process System (SGS)

PROFESSIONAL EXPERIENCE:

Senior Information Assurance Analyst

Confidential, Fort Meade, Maryland

Responsibilities:

• Conduct registration and enclave health assessment utilizing System/Network Approval Process (SNAP) for NIPRNet and SIPRNet GIG Interconnection Approval Process System (SGS) for SIPRNet
• Respond to Mission Partners “Authority to Connect (ATC) Submittals” via SNAP NIPR website module and SGS SIPR website module
• Review packages submitted to Connection Approval Office to determine if users/mission partners will obtain a connection approval or rejection.
• Grant customer Authority to Connect (ATC), Interim Authority to Connect (IATC), and Interim Authorization to Test (IATT) upon proper review of registration artifacts submitted for NIPR and SIPR
• Conduct NIPR/SIPR Risk Management framework (RMF) reviews for DoD, Non - DoD, and Contractor Information Systems (IS) with issuance of the connection approval memorandum or a receipt/re-work
• Ensure proper review of network topology to ensure networks have proper connection components and interfaces.
• Ensure System Security Plan contains required documentation to identify the system, its authorization status, and purpose of connection.
• Ensure all Non-Compliant and Not Applicable IA security controls have a Plan of Action and Mitigation (POA&M) for any and all DIACAP/RMF IA controls marked Non-Compliant in the Security Assessment Report, or Scorecard
• Manage the functional administration of SNAP (NIPR) and SGS (SIPR) application including assistance of DoD and Non-DoD mission partners with DSN, NIPR, SIPR/GIAP registrations
• Assist DoD and Non-DoD mission partners with SNAP/SGS account issues such as account approval, rejection, lockouts, closing, reactivation, or password reset
• Assist SNAP program developers in documenting and reporting any unique issues or problems experienced by the users.
• Travel off-site to assist with circuit, network infrastructure, hardware/software resolution and compliance
• Perform daily Quality Assurance (QA) duties such as archiving of ATC letters, maintaining the UCAO inbox, closing records in SNAP, and answering the group telephone extensions

Information Systems Security Manager

Confidential, Fort Meade, Maryland

Responsibilities:

• Utilize eMASS to assist Program Managers with program control compliance to update DIACAP/RMF
• Conduct weekly meetings with the Program Managers to ensure that all personnel involved with Program development, and COOP, are conducting proper testing, notification, and with adherence to STIG compliance.
• Ensure program, and asset compliance, by tracking CAT 1, and CAT 2 vulnerabilities
• As a DISA requirements board member, I review users Service, and Change request to the network infrastructure.
• Assure that proper approval, and compliance is met when conducting review of users request pertaining to additions to the network.
• Generated Notice of Recommended DISANet Asset Disconnection for CONUS, EUR & PAC on both (NIPR) and (SIPR) via ACAS scan reports
• Identified and documented all the types of information Integral in the business processes of the DISANet AND Enterprise Validation and Integration Facility (EVIF) by determining their provisional security impact values and adjusting the information types provisional security impact
• Generate reports via ITSM BMC Remedy for ACAS, HBSS, and PKI Support weekly, and monthly reports
• Develop weekly IA briefs for program managers, to give current updates to the PM team with ongoing issues affecting the program over the past week to maintain compliance, and mitigate vulnerabilities within programs for DISA.
• Consolidate weekly security data to assist division with overall compliance status, updates, comments, and POA&Ms.
• Utilize STIG viewer to assist Project Managers and their engineer teams with compliance of programs.

Senior System Administrator

Confidential, Fort Meade, Maryland

Responsibilities:

• Installation and maintenance of all systems within a client’s digital environment.
• Producing documentation on operational, system and user procedures & guidelines.
• Building, configuration and troubleshooting of server and desktop hardware.
• Ensuring that support calls are logged and handled effectively and efficiently.
• Ensure adequate antivirus protection & solutions are maintained and updated.
• Obtained ITIL v3 Foundations and ITIL Intermediate RCV certifications
• Maintain modification to standard operating procedures Tier 2 kiosk personnel
• Property manager for loaner laptops, external hard drives, and blu-ray writers for reimaging for the Tier 2 kiosk
• Conduct reimaging of laptops that receive system errors, blue screens, and outdated computer imaging.
• Conduct Ticket Queue Management for all of Tier 2 desktop team
• Conduct reimaging of laptops that receive system errors, blue screens, and outdated computer imaging.
• Conduct Microsoft security patching for machines at risk of being put into remediation OU
• Conduct desk side support visits to on-site users experiencing hardware, software, or network issues.
• Assisting help desk technicians with customer issues
• Training new technicians on service desk procedures, and troubleshooting methods
• Managing account creations for ITSM, VOIP phones, Cisco Phone agents, Computer software, and Admin accounts for service desk technicians
• Supervisor to 15 technicians
• Assisting Quality Assurance, with ticket auditing

Tier 1 Help Desk Technician

Confidential, Arlington, Virginia

Responsibilities:

• Diagnosis of desktop, application, networking and infrastructure issues.
• Experienced in supporting a wide and varied client base
• Troubleshoot, laptops, mobile devices, and PC’s to include reimaging.
• DoD Contractor for the US Government
• Answered customer phone calls to utilize remedy, to create, resolve, or transfer tickets to the proper sections to accomplish the task being asked of the customer.
• Made modifications and corrections for users within department on active directory
• Provided remote support to user desktop and laptops
• Identified known issues and applied appropriate resolutions or escalated to a higher tier group for resolution

Confidential, Andrews AFB, Maryland

Responsibilities:

• Helped maintain squadron, and reservist readiness to for immediate mission support
• Trained security forces personnel on weapons safety, handling, and firing mechanics for: M9, M4, M203, M249, M240B
• Maintained weapon qualifications for mission readiness for military reservist personnel
• Trained military reservist on weapons safety, handling, and weapons firing mechanics
• Trained personnel on combat weapon tactics

Security Forces/ Flight Armorer

Confidential, Lackland AFB, Texas

Responsibilities:

• Respond to incidents and complaints for the Air Force District of Washington Command
• Provided security support for the Defense Intelligence Agency Headquarters and other key facilities, identifying threat areas and making recommendations for increased effectiveness of threat response actions
• Responsible for weapons and ammunition worth over $3.5 million, arming mission essential personnel, for mission accomplishment, base readiness, while preparing for any type of contingent operations
• Trained personnel for armorer duties, for mission essential duties
• Element leader of Elite Gate Guard section, overseeing two airman
• Provided security for twenty-five F-15E, five C-130, and ten C-5 aircrafts valued at over $8.5 billion
• Provided police services to 30,000 personnel on the installation during peace time and war time contingencies
• Provided security for Protection Level 2 and Level 3 (PL2 and PL3) resources for the US Air Force and US Command
• Conducted tactical security surveillance preventing terrorist activity, unauthorized entry, maintained base perimeter security, and dispatched patrols to unannounced alarms using tactical cameras, infrared, motion and seismic sensors
• Utilized life-saving skills acquired in a deployment location for life threatening injury, which resulted in the life saved of a fellow airman
• Provided integrated air base defense with Kuwait and Great Britain Air Force protecting 8,000 military and civilian personnel, as well as military, civilian, and foreign national aircraft