SUMMARY:

Window Systems Administrator | Windows Server Computer Systems Analyst10 Years of Silicon Valley Industry and over 8 years’ experience in Information Technology. Multi - faceted, Windows Server and Data Center Enterprise-level experience working with over 400 servers. Ability to thrive in a fast-paced environment and effectively communicate to all levels of leadership and support staff. Committed professional with the ability to add value to a team and assume a leadership role if necessary.

TECHNICAL SKILLS:

• MCSE, Security Plus Certification
• Windows Serversw2K3, 2008R2& 2012R2; Windows 7
• VMware, vSphere, ESXI 5.5, 6.0 VLAN
• Active Directory, GPO, TCP/IP, DNS, IIS v7
• ITIL - ITSM BMC Remedy tracking system;
• NTFS (ACL) Security Group Share permissions and network printer servers
• Backup Recovery~ Symantec, Veritas, NetBackup, Avamar
• NetApp File Storage NAS, NFS, CIFS; OnCommand System Mngr 3.0
• Patch servers, SCCM,
• Robocopy, RichCopy file transfer; light on Scripting, batch file setup
• Alert network monitoring system Orion Solarwinds; 'PRTG';
• Altiris and Acronis Ghost Image
• McAfee and Vipre Antivirus Scan
• SAN Storage Dell EqualLogic
• Configure MegaRaid

PROFESSIONAL EXPERIENCE:

Confidential, Mountain View, CA

Sr. Window Systems Administrator

Responsibilities:

• Maintain Windows 2003, 2008r2, 2012R2 Servers. Support all aspects of Active Directory including Group Policy, DNS, DHCP scope, DFS
• Manage ESXi Hosts; vCenter Cluster, VMWare vSphere 5.1, 5.5; Deploy Virtual Machine(VM), (VM) Templates; Update VMs RAM, HD, CPUs, Add VLANs
• Proficiently manage multiple Forests and Domain controllers; create new child domain. Provision & Decommission Servers
• Work in a heterogeneous Linux/Windows environment. Support proper shutdown of vCenter Cluster and Dell EqualLogic storage system
• Project(s): Lead (4) windows Data Centers(DC) moves-migration which included Multiple Forests, Data Centers(DC) a large number of Vmware ESXi (40)Hosts; (600+) physical servers; (9)Dell EqualLogic storage and (8)Domain Controller(s) (confirmed the switch ports in order to maintain the integrity of the ESXi host connections within the new DC location) with est. 3thous VMs machines with vMotion, HA/DRS.
• Support Backup and restore of Symantec NetBackup, Service Now ticketing system, MDT
• Strong Knowledge and troubleshooting skills on Windows servers
• Knowledge on RAID technology (RAID 0+1, 5)
• Monitor logs and alerts via SolarWinds Orion and IPAM

Confidential, Santa Clara, CA

Windows Systems Administrator

Responsibilities:

• Active Directory, Maintain Windows 2003, 2008r2, 2012R2 Servers.
• Support over 400 servers and toil to maintain uptime, troubleshoot various technical anomalies
• Manage ESXi Virtualization Servers; VMWare vSphere 4.5/ 5.1; Deploy Virtual Machine(VM)-VDI, VM Templates; Update VMs RAM, HD, CPUs;
• Support core network services:TCP/IP, DNS A/PTR records CNAME, DHCP Scopes and reservation,
• Supported datacenter move to new bldgs.; re-racked, re-wired servers, connect ports and network switches
• MS Exchange-create users and distribution group, resource accounts; Utilize Acronis to Image physical servers for unique lab production environment.

Confidential, Sunnyvale, CA

Sr. Window Systems Administrator

Responsibilities:

• Administer Windows 2003, 2008r2, 2012R2 Servers-Active Directory. Support over 400 servers
• Manage ESXi Virtualization Servers; VMWare vSphere 4.5/ 5.1; Deploy Virtual Machine(VM)-VDI, VM Templates, Clones; Update VM’s RAM, HD, CPUs;
• Manage Storage System-NetApp OnCommand System Manager 3.0-, Create QTrees, CIFS Share, Volumes, Aggregates; Increase volume size
• Support core network services DNS A/PTR records, CNAME, input DHCP Scopes, TCP/IP
• Provide network group share; Backup Recovery Avamar for Windows, PS scripting(light)

Confidential, Santa Clara, CA

IT Window Systems Administrator

Responsibilities:

• (Project) Maintained Solarwinds ‘ORION’ database which monitor and maintain servers alerts on the network infrastructure;
• Added servers host to ORION database; Converted SNMP to WMI on an estimate of 1500 servers and network devices; Added required application templates to SQL Database server,
• Windows Servers 2003 and 2008 R2 environment, and UPS devices.
• Maintained ITIL Remedy ticket system. Troubleshoot window server anomalies and alerts.

Confidential, Sunnyvale, CA

Computer System Analyst

Responsibilities:

• Oversee day-to-day operation of Servers and Data Center: Windows 2003\2008 R2 with multiple application and databases.
• VMware ESXI, vSphere Client 5.0 environment - Build secured servers on segregated network servers.
• Build and maintain Windows 2k & 2003 R2, 2008 R2 Servers 32bit and 64bit
• Maintain Active Directory- ADD users, computer and servers in (AD);
• Support (TCP\IP), (DNS) & (DHCP) IT infrastructure; install MS patches McAfee AntiVirus, & security updates
• Backup Recovery- Symantec Backup Exec, Veritas and Netbackup
• BMC Remedy database support | Remediate security scans
• Support DoD audits & assist Information Systems Security Officer(ISSO) in gathering network data
• Maintain network group share; Create and maintain(DFS) folder paths
• Performs modification of existing scripts as required; Maintain Citrix Meta frame
• Successfully lead the roll out of a CISCO Unified Meeting Places baseline tool
• Trained over 200+ people and provided 1:1 personal training sessions
• Often requested to learn a variety of Engineering Apps to perform as the subject matter expert
• Maintain Cribmaster application, RFID, AccruDrawer and Multistore devices
• Acts as a single point of contact for high impact, critical customers
• Provide layout of resolution to management and multiple divisions

Confidential, Sunnyvale, CA

Computer System Analyst Window Systems Administrator

Responsibilities:

• Support DoD audits and assist ISSO in gathering server network data
• Oversee day-to-day operation of computer networks. Maintain over 500 group shares for over 2 thousand users
• Maintained Active Directory, (TCP\IP), (DFS), (DNS) & (DHCP) infrastructure
• Support Data Center with multi-Hardware: IBM, DELL & HP (21) servers and (400)workstations
• Migrated Win2k to Win 2003 Servers, Active Directory FMSO Roles and MS Exchange 2000Email
• Prep Domain for migration via adprep /forestprep and adprep/domainprep
• Maintain file server (ACL),user accounts and profiles. NetApp Filer Data Ontap software 7.2.5.1 (6)
• Troubleshoot, Create and deploy desktops images via Altiris Ghost tool
• Created Backup Recovery outlined procedures
• Maintain inventory of all servers, laptops, desktops | Monitor security logs to ensure data integrity
• Installs window patches and McAfee AntiVirus | Establish Security hardening via group policies
• Maintained 100 Win XP WS in a growing classified area
• Implement DoD NISPOM Ch8 Security Policies | Support DSS Audit | Document server changes.

Confidential, Sunnyvale, CA

Technical Support / Business Unit Sponsor

Responsibilities:

• Manage Livelink (LL) Enterprise Collaboration database and Integrated Digital Environment (IDE)
• Secure the integrity of IDE and Livelink access | Added massive users to appropriate folder groups
• Trained massive users to utilize LM Enterprise Collaboration tools (Livelink (LL) & WGC)
• Delivered effective training and presentation skills - 1:1 and virtual group sessions
• Maintained IDE and LL support resources | Coordinate with team technical anomalies
• Assist users with download of digital certificate, export/import of certificate

Confidential, San Jose, CA

Computer Support Analyst/ Deskside Support Specialist

Responsibilities:

• Troubleshoot Microsoft Windows 2000 and Windows XP Operating System break-fix problems
• Perform IT Infrastructure moves, adds and changes
• Maintained 300+ desktop computers & printers; (memory, NIC cards, hard drives)
• Troubleshoot end-user workstations and related hardware and software
• Ghost Image and fresh software installation | Remote Desktop Support Tools
• Troubleshoot network connection, patch network CAT5 cable to interface with switch 1900/2900/3695
• Update Hardware Databases 4D and Provance; Update KMR knowledge base system