TECHNICAL SKILLS:

TOOLS: McAfee EPO, Rack Wise, Nessus scans, Tivoli, vFoglight, Nagios, Spectrum,Remedy, HP Insight Manager/OpenView, Dame Ware, LANDesk, MS SMS/SCCM, Ghost, PC Anywhere, Bomgar, RSA Security, Backup Exec, IPmonitor and traffic analyzer, Whats - up-Gold, Snort, Dragon 6, Sourcefire, Net Forensics, SolarWinds, Wireshark, SNMP traps, Remedy, track-it, Heat, Scripting with MS PowerShell and Python

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Systems Engineer/intergrator

Responsibilities:

• Built AWS cloud environment to interconnect various DOD Health information systems to exchange EHR data/records for holistic personal health care
• Managed onsite physical enterprise environment (VMware 6.0/Dell/Cisco UCS).
• Configured and managed network connections, (physical and virtual) (cisco switches, routers, vPC, ELB, firewall)
• Created and managed AD domain, user groups, GPO, DHCP and DNS,
• Re spo nsible fo r re s olv ing c om pl ex s erv i ce pr ob le ms; perfo r m ing exp ert m aint enance; and insta lling, co nfiguring an d te st ing all production enterprise systems, data commu nica tio ns.
• Pr ovided ana lysi s for pro bl ems and provi ded s o luti ons fo r a w ide range of op e ra ti on al and suppor t pro bl ems t o m ee t cust om er (DOD)
• Ma intains dat a net wo r k eq uip m ent an d s erv i ces to en sure wor kin g o rd er a nd de m and av ai lability for test/DEV s ched u le.
• Routine on -line t est an d by checking, adjusti ng, o r rep lacing eq uip m en t t o e st ablished security and st an d ards
• D e v el op ed and i m ple me nted s o ftware and pr oce du r es to im prove sy s te m per f o r m an ce.
• Reco mm ended m et ho ds and tech nol og ies to imp ro ve o verall o p era ti on s and performance of inter-site exchange.
• Supported DEV/TEST team and environments to security standards, application performance and errors.
• Nessus scans, SCAP scans/STIGS to maintain DISA/FISMA/NIST security standards
• Experience configuring and managing the Atlassian Software Suite including JIRA, Confluence,
• Ma intained d o cu mentati o n o f th e va ri ou s har d war e a n d so ft ware sol uti on s.

Confidential

Cloud Engineer

Responsibilities:

• VDI backend project, clean up old Nutanix servers, install/rack & stack new servers and provision VMware 6.0 datacenter (host/client) for Citrix XenApp/Xendesktop 7.5
• Replicated templates and clones to AWS, Commvault backups, dedups/synthetic fulls.
• Migrated production clients to new servers
• Package production customer/clients apps and updates using SCCM 2012
• Increase infrastructure foot print and re-configured back-ups and replication for redundancy and offsite auto copy.
• Managed new Storage configs/LUNS (EMC VNX)
• Exchange 2013 and 0ffice 365 support

Confidential, Washington, DC

Network/Systems Infrastructure-SME

Responsibilities:

• Reviewed and updated agencies COE documentation.
• Assisted in updating and creating agency level network and infrastructure architecture
• Requirements Development & Analysis, recommending system improvements/optimization network security assessment, server security assessments (Nessus)
• Design Planning, Scheduling, Cost Estimation and Control
• Configuration Management; Testing; Verification (Ansible/Puppet)
• Validation, Implementation and Documentation of new Datacenter virtualization (2008r2/2012r2 Windows)(VMwareVsphere 5.5/SRM)
• Built Cloud DR using (AWS) cloud connections/VPC.
• Built VDI pilot platform/POC- VMware View/Horizon and (Xendesktop VDI in a box)

Confidential, Washington, DC

Sr, Solutions/Systems Engineer

Responsibilities:

• Key participant ing the architecture, design, and implementation of IT infrastructure to support Data Center consolidations and migrations.
• Supported customer datacenter migration to private and public cloud providers. (AWS/AZURE)
• Assisted with developing physical and logical infrastructure designs, migration of business applications, web based and/or client-server
• Supported network Infrastructure and application integration to Windows 2008r2/2012r2 and Linux Operating Systems.
• Installed and managed business unit’s application deployments. (COTS, WEB Apps/IIS, Custom Apps, hosted Apps SaaS)
• Collaborated with appropriate customers/peers to understand business requirements and define requirements and/or solutions
• Supported multiple customer projects and technologies, interfacing with IT organization as well as other internal business units and external customers/partner
• NAC (Network Access Control), PAC (Privilege Access Control) concepts, firewall rules and ACL, IPS, IDS;
• Performed Security Scanning and reporting and planning support for remediation
• NetApp/EMC and Cisco UCS platforms
• Used Hyper-V & VMWare technology, (Vcenter, vCAC/Realize,vSRM, and ITIL service delivery concepts
• Application technologies(.NET,JBOS,etc.), software development processes, database implementations (MSSQL,MySQL,Oracle) NIST & FISMA standards (FIPS-199, SP 800 -- 53 A controls), FedRAMP concepts and NIST defined Risk Management Framework (RMF);

Confidential, Arlington, VA

Remote/Cloud Network Administrator

Responsibilities:

• Created, Managed and monitored day-to-day systems administration and maintenance of AWS cloud servers and storage EC2, RDS, EB2.
• Systems administration, configuring, updating, monitoring and cloning/templates of win 2008r2 servers.
• VPC site connection (public to private cloud)
• Created IAM accts for new employees and maintain application access for all services.
• Created AWS resource group and application access secured with SSL certs.
• Created AWS access dashboards, publishing user application and resource access
• JIRA administration, workflow development, forms, email handling, permissions and Confluence Administration.
• Testing of API’s to connect to JIRA and Confluence and other applications.
• Configured, Managed and Administered applications test bed for various vendors
• Administered Salesforces.com configuration and management.
• Tableau server installation, configuration and administration - Visual Analytics, Business Integration, Web & Mobile Authoring
• Public facing IIS configurations and security

Confidential, Washington, DC

Sr. Systems Administrator

Responsibilities:

• Installed, upgraded/migrated and virtualized windows server 03 to 08 r2 or to 2012. Upgraded/migrate and raised 03 AD level - schema to 08r2
• Planned, installed and managed POC Citrix Xen desktop VDI
• Installed and managed a mix Hyper-V and VMware 5.x sites.
• Administered the EPA office of Budgets Citrix Xenapp6.5 application servers with SQL and Oracle 11G DB with hosted and customized apps. managed finance office laptops via SCCM 2007 (MS Office, Crystal reports, remote connectors, VPN, Citrix receiver)
• Supported COOP DR and built a secondary remote DR Site, installed servers and storage,
• Managed backend storage devices and space allocations (LUNs and clusters) 3Par, EMC NAS,
• Managed server security scans using Nessus making sure servers met NIST & FISMA security standards.
• Configured SNMP Traps, patching, McAfee EPO, HIPS protection. Remote admin using Dell Open manage, Problem resolution/Ticketing in Remedy.
• Replication to DR site and disk to disk using Veeam backup/ local tape using Backup Exec.

Confidential, Silver Spring, MD

Storage and Backup Engineer

Responsibilities:

• Day-to-Day backup and replication using Commvault 9, Deduplication /dash copies to BC site.
• Server farm administration and secondary support on Citrix XenServer 6.0/XenApp 6.5and Cisco UCS servers/HP C7000 running VMware 5.0 Clusters and Win 2008r2/2012.
• Storage migration and administration in IBM Tivoli tape storage, IBM XIV, EMC Isilon, EMC Clarion and DMX, using Cisco MDS switches.
• Exchange 2010 support for DAGS, health are replication
• DR site storage support, synthetic full backup copies and NetApp Ontap support..

Confidential, Washington, DC

Enterprise infrastructure/Server and Virtualization Engineer

Responsibilities:

• Virtualized multiple datacenter sites using VMware 4.1/5/Citrix 6.0.installation, configuration.
• New host installation during Datacenter refresh Dell R620, R720, R820 R910, M620, M820, M910
• Multi-site connection and load balanced using F5
• Vcenter Load balancing and virtual connections using Citrix Netscaler for acceleration and VDI project using XenDesktop and SCCM 2007 for apps.
• Virtualized and supported 2010 Exchange DAG cluster, Lync, Windows 2008 R2, Active Directory, tested and installed BES and MDM server/application.
• Server and VDI virus protection using McAfee EPO. in-Depth expertise in VMware and storage technologies (DRS/HA, vMotion, SRM) EMC VNX & VMAX storage systems,
• EMC Recover Point for local and remote data protection.
• Work with BC team to update and add to the DR plan with the new storage, higher speed backbone and VMware utilities (vCAC,vCDC).
• Supported WIKI knowledge base (Confluence/JIRA) for help-desk and ticketing.
• Oracle DB Linux Red Hat and Oracle Linux.

Confidential, Washington, DC

Team Lead/Lead Network Engineer

Responsibilities:

• Datacenter upgrade/build,lead network installer and project management assistant:
• Installed and configured 2 Cisco Nexus 7000 core switches, installed and configured 2 Nexus 5000 distribution switches and installed redundant cisco Nexus 2000 fabric extenders to two datacenters.
• Upgraded ISP speed(DS3 to OC3) and added a second carrier (load balanced) for HA/redundancy.
• Upgraded security devices and configurations (Cisco and Juniper) Upgraded wireless infrastructure (cisco controllers).
• Data migration/move to new EMC VNX

Confidential, Washington, DC

Storage/Messaging/Server Engineer

Responsibilities:

• Windows Server 2003/2008 R2 installation, configuration and administration, Windows Clustering, AD/DNS/DHCP, systems management using MS SCCM 2007
• Windows 2003 IIS, Windows Terminal Services, and Citrix XENAPP 5.0
• VMware 4.1,VM Vcenter Server -Installation and Maintenance, Template creation and procedures
• Maintenance, Patches and upgrades using WSUS and Server based anti-virus using TREND.
• Directory Services replication, Backup systems Data Deduplication, and Data Replication (CommVault)
• Storage Area Network using Netapp, EMC VNX and HP EVA and Nexsan.Storage configuration, LUN Configuration, Server connectivity through Fibre channel brocade switches
• Exchange 2003/2010 administration, replication and clustering. Exchange connector and webmail and Gateway configuration and maintenance
• HP/Compaq servers, C7000 enclosure/BL460’s,DL380/G3, G4, G5, G6, G7, Cisco 3750 Switches, 6513 Core, 7206VXR routers (switch configs, VLANs, OSPF and static routes)

Confidential, Arlington, VA

IT Manager

Responsibilities:

• Managed vendor relations and outside consultants.
• Provided resolutions to an assortment of technology and business unit problems (SQL DB, MS Dynamics/GP, MS Sharpoint 2010, Membership Management System, MS CRM
• Migrated XP to Windows7; configured and Managed VMView/Horizon VDI.
• Administered Cisco LAN/WAN & Wireless (WAPs, 5520 controller, switches, routers 28xx, ASA firewall, VPN, VLAN’s (3750G, 3750poe)
• Administered VoIP systems (Shoretel v 11.1)
• Exchange 2007, Barracuda spam filter and administered Blackberry messaging server
• SQL 2005/2008,Windows server 2003 200 8R2 with AD/DNS/GPO.
• IIS configuration for both webmail and Dev support
• Symantec Backups exec 2010, enterprise vault, Endpoint protection.
• Worked with offsite datacenter to ensure DR and HA plan was tested, viable and continually updated.
• Load balanced site to collocated connectivity and replication using F5 appliance.
• Identified and addressed issues associated with new enhancements/releases
• Worked with director to ensure SDLC methodology are adhered to during projects/enhancements
• Updated/established user and system configuration documentation with new processes information
• Provided IT infrastructure project updates in monthly management and team meetings
• Worked with application and web development team to maintain test systems, build new test platforms, and update existing images with application tools.
• Updated system configuration information (visio)

Confidential, Crystal City, VA

Sr/Lead Network and Systems Engineer

Responsibilities:

• Built, Installed and configured 2 HP blade C-3000 enclosures.
• Installed and configured HP MSA 2000 SAN (2 Controller, 3 expansion units)(HP Storage works).
• Virtualized system for maximum high availability and redundancy using VMware 4.0 ESX with guest OS on SAN
• Performed system backups utilizing HP Backup solution, LTO tape with Symantec BEX 12.5
• Chaired weekly meeting providing detailed updates and milestones, problem remediation steps.
• Oversaw exploratory testing of HP TRIM and MS Apps.
• Worked directly with vendors to assess and modify product, created and pushed packages via SCCM 2007
• Created test plan and cases, documented results and systems documentation creation using Visio application flow and hardware infrastructure network.
• Installed and configured HP Procurve switches26XX (VLAN’s, Trunks, tagging, port groups, etc).
• Installed, configured, and administered MS Server 2003/2008, DNS, Active Directory, Clustered Exchange 2003, Clustered MS SQL 2005, Sharepoint 2007
• Migrated 2003 Active Directory native infrastructure to MS 2008 server network
• Administered and monitored the network using HP Insight Manager, Virtual Connection Manager, Onboard Administrator and MS Systems Center Manager.
• HP Firmware updates and BIOS updates (blades chassis, SAN controller and Servers)
• Installed and configured system security using McAfee ePO/Server Patch management using BigFix.
• Server Scan Nessus/NBTscan and NIST/FISMA standards
• Installed/configured and administered the TRIM/TOWER application.

Confidential, Washington, DC

Broadcast Systems/Network Engineer

Responsibilities:

• Performed broadcast network admin and support (High Resolution HD video over IP network)
• Supported and managed the Thomson Grass Valley TGV network over a fiber network. (fiber channel, SAN, NAS, SQL Clusters and failover nodes) Brocade switches
• Installed and administered/supported Red Hat Linux servers, MAC OS/Parallels and Wintel HP/Dell servers/W MS server 2003, GPO, DNS, Active Directory, Cisco routers, cisco PIX, WAPs, cisco switches (VLAN), wireless(Ethereal/Wireshark) troubleshooting/installations (frame relay/IP addressing/point to point)
• Supported editors, graphics dept., production suites and playout booths. (Final cut pro, Filemaker, Video encoders and rippers, media players, flash, etc)
• Managed and monitored Media/Streaming servers, network prioritization of AV traffic,
• Supported/manage draw data feeds (Reuters, AP,NPR, etc.) to backend EMC SAN. (mpeg2 and 4)
• Performed backups to disk and robotic tape library (StorageTek and Symantec BEX 12.5).
• Performed Network Nodes and end-points monitoring using “what’s-up-gold", Configured and pushed Server upgrades/patching using WSUS, tested SCCM for update servers replacement, virus scan installation and configuring (Symantec Endpoint),
• Administered MS Exchange 2003, Avaya VoIP phone system and MS SQL 2000/2005.

Confidential, Silver Spring, MD

Lead Technical Support/Network Engineer

Responsibilities:

• Performed daily checks of the Kaiser’s national network for all Wintel 2000/2K3/Novell servers.
• Monitored Tivoli alarms to determine the critical and non-critical issues (maintenance v failures)
• Recommended updates to SNMP monitoring alarms for servers and applications.
• Verified daily backup logs for KP regional office. Initiated bridge calls with network or hardware teams to drive problem resolution of critical failures in remote datacenters, maintain corporate response SLA’s. This included hardware, DNS, AD, VLAN, traffic, Database (Oracle & SQL), or Wintel server failures.
• Assisted in the build out of the new datacenter- installed and configured Terminal servers and added them the Citrix Server Farm
• Remote site monitoring and server patch and hardware updates(HP Firmware)
• Established Sr level bridge calls to resolve major network, application and/or datacenter failures.
• Performed root cause analysis, after failures, to prevent future problems Monitored and resolve issues on Kaiser national network including- IP networking, SQL Clusters and CITRIX farms, correct patching, virus definitions, ICA client failures, load balancing and SQL Clustering and/or mirroring.
• Special project: Created/tested a 20 server test domain lab in order to test the migration plans and scripts that moved the Novell 5.1 servers and accounts to MS 2K3 server.(HP Proliant DL340/ 360)
• Documented test plan and recommended use of migration tools.

Confidential, Washington, DC

Security Administrator

Responsibilities:

• Performed security evaluation testing on the Networks/servers and Computers for the DVA and VA Hospitals.
• Responded to network/systems intrusion alerts/incidents,
• Analyzed Network traffic, systems logs and audit logs to determine corrective action and implemented counter measures to prevent systems/network breaches.
• Performed remote surveillance, pushed virus DATupdates and system updates using MS SMS.
• Provided oral and written reports/Documentation on the state of systems security and daily activity.
• Worked problems (Remedy ARS) and escalated issues to center management and sent out daily threat reports.
• Monitored gateway end points (router and firewall, managed IDS/IPS.
• Web ports/page interface/gateway monitor
• Provided user/systems support for Cisco VPN clients and MS terminal server/Citrix clients, Cisco VPN 3000 concentrators, L3 Auto dialer software, ISS Desktop protector/firewall, and Epolicy Orchestrator/Mcafee virus scan.
• Maintained HIPIAA, FISMA, NIST 800-53, and PCI and compliance policies and practices

Confidential, Arlington, VA

Network/Systems Administrator

Responsibilities:

• Financial Systems support for (Unix) Lawson & MS Dynamics Great Plains, Razors Edge.
• Performed network connectivity and problem resolution (LAN/WAN/TCP-IP) for the hotel properties.
• Configured Outlook 2000/Blackberries and performed Exchange 5.5/2000 admin support,
• Installed/configured and troubleshoot Cisco routers/VPN/Cisco VoIP access.
• Assisted in troubleshooting VoIP services issues.
• Installed and configure Cisco Aironet WAPs, monitored and managed using Cisco wireless control and management.
• Installed and configured security for wireless access points
• Preformed troubleshooting (via telneting) on Cisco 17xx/26xx routers/2950 switches.
• Supported Citrix servers (Wintel 2k3) & 1.8/XP/Delphi client access.
• Installed and configured MS terminal server and/added or removed servers to/from Citrix farms.
• Liaison/support between user departments and developers for the CRM/Business Intelligent Web site/intranet.
• Point of contact for major releases to CRM/BI project, failures, upgrades, new modules
• Worked with development staff to support and optimize front end and backend BI site for night audit uploads web site (IIS, MS Web components, SQL servers, and SharePoint).
• Supported/troubleshot hotel properties with site/page faults.
• Application Acceleration and Load balancing of Citrix farms to hotel properties and web/BI farm using (F5/Big IP)
• Maintained MS-SQL7/2000, Wintel MS-2000/2003 servers, Red Hat 9 (AD, DNS,DHCP,WINS).and network testing using VMware,
• Backups using Veritas Backup Exec 9.0 and Legato Networker 7.0
• Storage using NetApp fliers and EMC Clariion & Celera (FC and ISCSI)
• Assisted Desktop support with updates from Win 98/2000 to XP, and new rollouts/recovery using Ghost.