SUMMARY:

• Client focused and solutions oriented Information Technology Security professional specializing in enterprise security management including network firewalls, web content filtering, DLP, endpoint security, VPN, IDS/IPS, vulnerability scans and risk management.
• Experienced supervisor and project lead responsible for leading teams in operational activities and implementation of new services across multiple industries.
• Experienced in all facets of security operations including vendor management, troubleshooting, incident response, and team collaboration.

TECHNICAL SKILLS:

• Windows
• Mac
• Linux
• Cisco
• Check Point Firewalls
• Web Content Filtering WebSense and Blue Coat
• DLP
• IDS/IPS
• Active Directory
• Antivirus: Symantec
• McAfee
• Malwarebytes
• AVG
• Citrix
• NetScaler
• Tandem mainframe
• Visual Basic
• HTML
• VERITAS NetBackup
• MS Office
• WireShark
• Nessus
• Qualys
• Wombat Phishing Software

PROFESSIONAL EXPERIENCE:

Confidential, NY

Network Security Engineer

Responsibilities:

• Perform technical activities for delivering effective host, network, data, and application security services
• Analyze, troubleshoot, and investigate security - related incidents
• Configure and maintain network and host-based security platforms:
• Conduct vulnerability scanning for internal and public facing networks
• Enforce Network-based Intrusion Detection/Prevention Systems (IDS/IPS)
• Deploy and configure WI-FI Access Points
• Implement and manage cloud-based two factor authentication gateway
• Identify operational gaps and recommends security enhancements
• Project lead for Endpoint Protection deployment on both physical and virtual environments
• Maintain Information Security Management tools which include: (Cisco, Checkpoint, Symantec, Wombat) Vulnerability and Patch Management (Qualys, Nessus)
• Technical lead for remote access portal project through phases of initiation, planning, execution and closure
• Develop compliance rules, acceptable use policy rules and standards for Westchester County
• Establish best practice of Checkpoint firewall, IDS/IPS technologies, anti-virus/malware scans, encryption, and endpoint security in support of Westchester County Public Safety & EMS
• Facilitate user security forums to Westchester County Municipalities to help users better protect their data
• Assist in achieving security architecture compliance based on industry best practice
• Collaborate in the design and implementation of disaster recovery and business continuity plans

Network Operations Technician

Responsibilities:

• Responsible for monitoring the performance and operations of Financial Services and Telecommunications networks
• Participated in System Administration projects as requested by management with teams from engineering, Web Development, DBA'S and other organizational units
• Monitored network outages and escalated issues with ISPs
• Performed System administration functions by running basic scripts to support users and applications
• Ran external and internal network vulnerability scans in order to identify vulnerabilities and manage remediation efforts
• Initiated operating system loads on basic configurations (either in Unix or Windows)
• Processed credit card settlement transactions, supported ATM and POS authorization systems. Interfaced and coordinated with Visa, MasterCard, and AMEX.

Operations Supervisor

Responsibilities:

• Managed a small team that performed routine tasks to maintain Network Operation Center (NOC) maintaining multi-platform based LAN and WAN
• Experience in installation and administration of Windows NT, 2000, XP, 2003, 2008, Tandem, and Manage User accounts using Active Directory
• Responsible for backup tape inventory and rotation requests with off-site vendor
• Supported merchant data transaction and Disaster Recovery activities, while keeping clients abreast of the latest system changes and updates
• Served as project lead in an effort to provide Service and Monitoring of more than 40 T1 lines and Cisco 2501 routers and switches to major U.S. Ski and Travel Resorts for Credit Card processing

Technical Support Team Lead

Responsibilities:

• Supervised a group of 14 Terminal Support Representatives. Provided technical phone assistance in support of electronic merchant processing
• Trained customers and other staff members as needed. Provided telephone support to merchants, responding to questions on terminal and PC products
• Analyzed and resolved technical problems associated with merchant PCs, terminal and printers
• Responsible for beta testing for new upgrades and patches of software roll-outs

Detect Analyst

Responsibilities:

• Responsible for identifying business and residential telephone fraud. Involved in gathering of data points, investigating customer records, and providing detailed evidence for fraudulent activities. This also included investigating international calling card fraud
• Reviewed Business and Personal accounts in accordance with the company’s procedures and regulations
• Recovered over $5000 in revenue per month by identifying and eliminating fraudulent accounts, by early detection and inconsistencies on information supplied by applicants