Systems Architect Resume

EXPERIENCE:

Confidential

Systems Architect

Responsibilities:

Responsible for effective design, provisioning, installation/configuration, operation, and maintenance of systems (servers and storage) hardware and software and related infrastructure.
Participate in technical research and development to enable continuing innovation within the infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff of the Marlins.
Supervisory responsibility for enterprise service desk system (Dell/Kace) and analysts. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform anti - virus server and client application maintenance.
Provide Tier III support per request from various constituencies.
Investigate, troubleshoot and resolve issues.
Repair and recover from hardware or software failures.
Coordinate and communicate with impacted constituencies.

Confidential

Manager of Infrastructure

Responsibilities:

Optimize multi-vendor platforms, and related components to achieve high availability and performance of various business applications supported. This includes planning, installing, configuring, administering, managing and securing networking devices and operating systems.
Essential job functions are as follows: Evaluation of new solutions for network operations management.
Support, implement and refine best practices. Management of server and networking hardware and software. Supervise, manage, support and provide training to junior level admins and technical support technicians.
Serve as liaison between vendors and Directors/VPs.

Technologies used: All Windows platforms, VMware ESXi 5.x, Citrix XenApp, iSCSI and Fibre Channel SAN, Exchange, Active Directory, DNS, DHCP, IIS, SQL, Cisco (4510R, 3560x, 2911, 3945) and Brocade FsatIron Switches, Fortinet Fortigate Firewalls, EVault Backup, SolarWinds monitoring, McAfee IPS and ePO, to name a few.

Confidential

Systems Administrator

Responsibilities:

Manage the deployment, operations, integrity and maintenance of all servers in the University. Coordinate all online application implementations and updates.
Design, deploy, configure, and maintain all servers throughout the University.
Perform all required operating system updates and upgrades as necessary. Perform data backups and test business continuity and disaster recovery procedures. Management of LAN, WAN, routers, firewalls, and switches. Manage of security programs and procedures, firewalls, virus and other intrusion detection/prevention systems.

Technologies used: All Windows platforms, Office365 Online, VMware ESXi 3.x - 5.x, VMware View, iSCSI SAN, Exchange and Office365, Active Directory, DNS, DHCP, IIS, SQL, SCCM, Enterasys E and S Series and XSR Router/Firewall (similar to CISCO), Symantec Backup Exec, LTO Tape backups, and Pharos Print Mngmnt.

Confidential

IT Instructor

Responsibilities:

Teach and train students to be IT Professionals (Teach computer repair, network administration and engineering)

Confidential

Technical Support

Responsibilities:

Provide technical support on the phone to customer who are having problems with there computers. Troubleshoot until problem is resolved

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