Network Planning Engineer Resume
Melbourne, FL
SUMMARY
Solutions - driven professional with 10+ years’ experience providing rapid and client-focused network support. Demonstrated capacity to identify root causes and direct users to lasting resolutions. Adept at articulating complex technical concepts to users of varying technical understanding. Well versed in a variety of Cisco products and services, operating systems, applications, hardware and software with a proven ability to master new tools and technologies quickly.
PROFESSIONAL EXPERIENCE
Confidential, Melbourne FL
Network Planning Engineer
Responsibilities:
- Designed configuration and layout of WAN and wireless subnet.
- Executed configurations for routers, switches, wireless AP's, and WLAN controllers using Cisco hardware
- Performed troubleshooting on multicast routing.
- Recommended design changes for network systems that included router, switch, and firewall configuration
- Served as a technical escalation point for network issues on backbone routing systems router configurations.
- Monitored performance and analyzed network irregularities using tools such as Solarwinds and Zabbix.
- Developed alternate designs and analyzed technical trade-offs that helped trigger program-level design process .improvements
- Performed Engineering Failure Analysis to mitigate repetitive hardware issues.
Confidential, Bellevue, WA
Voice Engineer
Responsibilities:
- Actively managed IP Communications, audio/video conferencing, mobility, presence .
- Configured Cisco voice gateways, troubleshoot complex call routing issues and equipment upgrades.
- Managed weekly status meetings and updates on Engineering Projects.
- Managed Remedy and Footprints ticketing systems to organize and complete end user service requests.
- Developed documentation on standards and troubleshooting processes to improve overall efficiency and productivity.
Confidential, Chicago, IL
Network Engineer
Responsibilities:
- Documented network problems and resolutions for future reference
- Recommended hardware and/or software solutions for short and long range goals. Researched options available and implemented.
- Carried out network performance monitoring and planning and troubleshooting and end-user support
- Performed Active Directory administration and configuration
- Developed disaster recovery plans and managed daily backup and recovery
- Worked as a team member with other technical staff to ensure connectivity and compatibility between systems
Confidential, Chicago, IL
Field Engineer
Responsibilities:
- Maintained, troubleshot and repaired telecommunication systems on fiber optic backbone and at customer locations.
- Ensured that the LAN is operational and available to users at all times not including maintenance period.
- Troubleshoot and generating Cisco Routing protocols and Switch Configurations.
- Provided technical support to computer system users on reported issues and service requests.