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Network Planning Engineer Resume

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Melbourne, FL

SUMMARY

Solutions - driven professional with 10+ years’ experience providing rapid and client-focused network support. Demonstrated capacity to identify root causes and direct users to lasting resolutions. Adept at articulating complex technical concepts to users of varying technical understanding. Well versed in a variety of Cisco products and services, operating systems, applications, hardware and software with a proven ability to master new tools and technologies quickly.

PROFESSIONAL EXPERIENCE

Confidential, Melbourne FL

Network Planning Engineer

Responsibilities:

  • Designed configuration and layout of WAN and wireless subnet.
  • Executed configurations for routers, switches, wireless AP's, and WLAN controllers using Cisco hardware
  • Performed troubleshooting on multicast routing.
  • Recommended design changes for network systems that included router, switch, and firewall configuration
  • Served as a technical escalation point for network issues on backbone routing systems router configurations.
  • Monitored performance and analyzed network irregularities using tools such as Solarwinds and Zabbix.
  • Developed alternate designs and analyzed technical trade-offs that helped trigger program-level design process .improvements
  • Performed Engineering Failure Analysis to mitigate repetitive hardware issues.

Confidential, Bellevue, WA

Voice Engineer

Responsibilities:

  • Actively managed IP Communications, audio/video conferencing, mobility, presence .
  • Configured Cisco voice gateways, troubleshoot complex call routing issues and equipment upgrades.
  • Managed weekly status meetings and updates on Engineering Projects.
  • Managed Remedy and Footprints ticketing systems to organize and complete end user service requests.
  • Developed documentation on standards and troubleshooting processes to improve overall efficiency and productivity.

Confidential, Chicago, IL

Network Engineer 

Responsibilities:

  • Documented network problems and resolutions for future reference
  • Recommended hardware and/or software solutions for short and long range goals. Researched options available and implemented.
  • Carried out network performance monitoring and planning and troubleshooting and end-user support
  • Performed Active Directory administration and configuration
  • Developed disaster recovery plans and managed daily backup and recovery
  • Worked as a team member with other technical staff to ensure connectivity and compatibility between systems

Confidential, Chicago, IL

Field Engineer

Responsibilities:

  • Maintained, troubleshot and repaired telecommunication systems on fiber optic backbone and at customer locations.
  • Ensured that the LAN is operational and available to users at all times not including maintenance period.
  • Troubleshoot and generating Cisco Routing protocols and Switch Configurations.
  • Provided technical support to computer system users on reported issues and service requests.

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