SUMMARY:

• Project Management
• Network Management
• Telecommunications
• Budget DevelopmentApplication Development/Systems Analysis
• Management of Technical Personnel
• Led IT projects through all phases: determined type of improvements needed; analyzed possible solutions with respect to cost, compatibility, and life cycle; defined project scope; interfaced with vendors; and managed project execution while performing hands - on technical work.
• Customer-oriented: works with internal customers and technical personnel to insure systems meet customer needs, resolve issues, and achieve consensus.
• Versatile: accepts new challenges, proficient in new and established technologies.
• Hands-on experience in network administration/engineering, PC hardware/software configuration/troubleshooting, systems analysis, long-range planning, and application development.

TECHNICAL SKILLS:

Systems and applications software: Windows 2000/XP/Vista. Unix, Linux, Webmin. McAfee & Symantec Antivirus. Adobe Acrobat, Microsoft Office, Microsoft Project, Microsoft Outlook, Novell GroupWise, Lotus Notes, Documentum, SharePoint, AutoCAD, Remedy, HP ServiceCenter, and SAP.

Network: Novell NetWare, Windows Server, DNS, DHCP, ArcServe, ZENworks, NAL (Novell Application Launcher), NetWare Connect, Novell Remote Manager, Citrix, LANalyzer, HP OpenView, HP Insight Manager, HP iLO, Spectrum Element Manager, TCP/IP, Nortel and Cisco router configuration. Ethernet media. Telecom T1, T3, and ISDN.

IBM Mainframe: VSAM, JCL, TSO, CLISTs, Panvalet, and 3270.

Programming experience: C, Fortran, Basic, Visual Basic, Visual Basic for Applications, Easytrieve, Mantis, Total, DataEase, and AutoLISP.

PROFESSIONAL EXPERIENCE:

Consultant

Confidential, Piscataway, New Jersey

Responsibilities:

• Novell Netware administration.
• Identity management and account provisioning
• Remote management of Novell NetWare and Open Enterprise Server (Linux).
• Member of team providing 24x7 coverage of high-severity Novell network incidents, both domestic and international.
• NetWare clustering.
• Support of Novell GroupWise to Microsoft Outlook/Exchange migration.
• Capacity management.
• Server decommissioning and data migration from Novell to Windows servers.

Consultant

Confidential, Wilmington, Delaware

Responsibilities:

• Remote diagnosis and resolution of Windows desktop issues.
• Support of Novell GroupWise to Microsoft Outlook/Exchange migration.
• Support for account lock and password reset issues for network accounts and standard applications.

Confidential, New Jersey

Responsibilities:

• Network administration: Novell, Windows, Unix, and Linux
• Email (iPlanet) and Calendar (Oracle Calendar) administration.
• Remedy administration.
• Lotus Notes administration.
• Documentum administration.
• SAP administration.
• Provided Tier 2 support to BMS Help Desk.

Consultant

Confidential, Lebanon, New Jersey

Responsibilities:

• Windows 2000 desktop/notebook user support.
• Novell NetWare and Windows 2000 network administration.
• GroupWise administration.

Consultant

Confidential, Confidential, Pennsylvania

Responsibilities:

• OS and application configuration of Windows 2000 & XP workstations.
• Dell rack-mount systems installation.
• Configuration and troubleshooting of bar-code scanners & printers.

Consultant

Confidential, Parsippany, New Jersey

Responsibilities:

• Interfaced with engineering and other personnel with regard to the Safety Analysis Report and supporting documentation.
• Prepared and maintained complex technical documents using Microsoft Word/Equation Editor and Adobe Acrobat.

Consultant

Confidential, Pennsylvania

Responsibilities:

• PBX programming.
• Cisco switch installation.
• Network documentation.

Consultant

Confidential, New Jersey

Responsibilities:

• Windows 2000 desktop/notebook user support.
• Novell NetWare and Windows 2000 network administration
• GroupWise administration.

Network Manager

Confidential, New Jersey

Responsibilities:

• Responsible for capacity management. Monitored and analyzed the state of the network, with respect to both long-term trends and daily analysis of network load, taking action ordering additional circuits or circuit disconnects.
• Participated on interdepartmental teams responsible for implementing network topology changes.
• Responsible for trouble analysis, reporting, and corrective action.
• Provided Tier 3 ISDN support.
• Testing of video conferencing gateway.

Consultant

Confidential, Pennsylvania

Responsibilities:

• Network administration in Novell NetWare/Windows NT/GroupWise environment.
• Point of sale hardware and software upgrades in predominately Windows NT environments.
• Desktop and notebook rollouts in environments such as Windows 2000 workstations with a Windows NT network and OS/2-Windows 98 dual-boot workstations with an OS/2 network.
• Hardware inventory projects.

Network Manager

Confidential, Clinton, New Jersey

Responsibilities:

• Hands-on network administration of NetWare 5 LAN. Desktop configuration using ZENworks and NAL for application distribution, administering Windows NT local users with ZENworks, modifying workstation registry keys, enforcing local security procedures, etc.
• Upgraded Novell NetWare file servers from Version 4.11 to 5, making IP the primary network protocol, resulting in simplified configuration, providing more efficient use of both LAN and WAN bandwidth, and assuring connectivity with existing and future network resources. Provided technical assistance and hands-on help to desktop configuration groups in installing and configuring new network client software for IP protocol, including host file configuration for IP-only network segments. Upgraded HP JetDirect hardware, where necessary, and flashed all existing JetDirect devices to bring their firmware up to date.
• Upgraded LAN OS from NetWare 3.11 to 4.11, implementing Directory Services, which greatly reduced the administrative overhead required to add additional file servers to network. Due to various corporate reorganizations and internal personnel transfers, network directory structures, users’ rights, group memberships, and group rights required extensive redefinition. Interviewed users regarding their present status, software use, and network file access needs. Developed migration plan, including new user and group definitions and new network directory structure. Totally revamped network printing. Surveyed the status of over 50 hardware print servers. Replaced obsolete print servers. Upgraded HP JetDirect hardware, where necessary, and flashed all existing JetDirect devices to bring their firmware up to date. Redefined all network print servers, print queues, and printer object definitions. Additionally a number of departments were transferred from a West Coast location to the corporate headquarters. Worked with these users and West Coast LAN administrators to provide smooth and efficient transfer of data, creation of network users and groups, and importation of transferred users’ mailboxes to new server. Concurrently the corporate desktop OS was upgraded from Windows 3.1 to Windows 95/NT and the corporate office suite was upgraded from WordPerfect/Lotus 1-2-3 to Microsoft Office. Aided desktop group in developing new desktop standards for CAD users, engineers, administrative users, and laptop users. Synchronized Windows 95/NT rollout with migration to NetWare 4.11. Provided second and third level support for desktop group regarding network issues. Consulted with end-users and their departments regarding quality assurance. Worked closely with internal programming groups and users of third party applications to plan and execute the smooth migration of these applications to the new desktop/network environment.
• Implemented new Novell technologies, NDPS and ZENworks (and NAL), to streamline network printing administration, application installation, and desktop administration.
• Upgraded both Windows NT and Novell NetWare infrastructure by installing new servers and providing improved centralized backup for both network architectures.
• Implemented international Frame Relay WAN, connecting home office with existing offices and offices newly acquired via merger. Provided branch offices with improved email service and easier access to corporate data, corporate intranet, and the Internet.
• Managed move to new building. Equipment moved included servers, remote access equipment, frame relay and local campus WAN connections, and 500+ end-user PCs. Worked with end users, internal telecommunications department and contract telecommunications provider, technical personnel from VAR, and internal facilities department. Move was accomplished over 3 weekends; LAN and WAN connectivity were maintained during move.

Information Technology Manager

Confidential, Clinton, New Jersey

Responsibilities:

• Managed IT department: negotiated/prepared $900k+ budget, supervised (9) technical and administrative personnel including (2) subordinate supervisors.
• Consolidated three medium-sized file servers into one 600-user super server, resulting in a more reliable LAN that required less administration. Evaluated high-end Intel-based servers. Prepared justification for new system. Worked with user departments to educate them about the server consolidation and its benefits and effects. Developed new network drive mappings and login scripts. Guided desktop support personnel in developing new configurations for both DOS and Windows workstations. Identified and replaced print server hardware that had to be upgraded to support over 256 user connections per file server. Reconfigured or reinstalled network software affected by the server consolidation. Redefined users, groups, mailboxes, printing definitions, and directory structures where necessary. Consulted with end-users and their departments regarding quality assurance. Worked closely with internal programming groups and users of third party applications to plan and execute the smooth migration of these applications to the new network environment.
• Oversaw and implemented email migration of 850 users at multiple locations, resulting in a common email system throughout the entire Foster Wheeler enterprise. Worked with mail administrators from other corporate divisions and locations to create global mail configuration that greatly improved the accuracy of the email user directories stored on mail servers located at diverse sites throughout the corporation.

Network Manager

Confidential, Clinton, New Jersey

Responsibilities:

• Designed and implemented PC LAN in Confidential . This network consisted of one file server and less than 20 PCs.
• Expanded PC LAN to include 3 file servers and 300 PCs.

Senior Programmer/Analyst

Confidential, Clinton, New Jersey

Responsibilities:

• Wrote application to transfer CAD files automatically between PCs and IBM-compatible mainframe running TSO/MVS. Programming tools used were C, Fortran, 3270 connectivity utilities, and VSAM.
• Wrote database application that tracked the status of engineering drawings. This was an interactive mainframe system providing 3270 on-line data entry/query with the capability of generating printed reports. Programming tools used were Fortran and Cincom Total Database Management System.
• Administered Apollo (HP) workstation running engineering and CAD applications under Unix (Domain-IX).

Programmer/Analyst

Confidential, Livingston, New Jersey

Responsibilities:

• Wrote and maintained Fortran & Basic programs used in the design of steam generators.
• Wrote and maintained Fortran programs that generated data for numerical control machines.

Programmer

Confidential, New Jersey

Responsibilities:

• Wrote and maintained Assembler (PAL) programs for DEC PDP-8 minicomputers.
• Provided end-user programming and systems support for DEC PDP-8 and PDP-11 minicomputers and Honeywell 440 time-sharing mainframe.