Senior systems Engineer Resume Roswell GA - Hire IT People

PROFESSIONAL SUMMARY:

Motivated, results oriented, technical professional with over twenty one years of experience in the following areas of Information Technology: Pre - Sales Engineering, Field Engineering, Technical Support Management, Delivery Management, Customer Service and Retention, Project Leadership, and Staff Development. My experience has provided me with a unique view of the IT environment. I have executed duties in IT service delivery and management, both as a vendor and a customer. As a leader in the technical arena I have worked to develop my communication, interpersonal, and organizational skills while maintaining an appropriate level of technical proficiency.

EXPERIENCE:

Confidential, Roswell GA

Responsibilities:

Doubled the competencies Confidential has with the Microsoft Partner Program.
Developed Professional Services processes.
Acted as a pre-sales resource covering solutions such as email services to the cloud (Office 365), application and OS deployments, Unified Communications, Network Infrastructure assessments, Server and Application Virtualization.
Developed methodologies for professional services solutioning which is implemented today.
Implemented new service offerings such as Active Directory Health Checks, System Center Configuration Manager (SCCM) Health checks, Office 365 migrations and Windows Intune solutions.
Managed and developed new accounts, tracked and developed Sales/Services pipeline.
Project Manager for all Professional Services engagements.
Responsible for Professional Service Budget and P&L.
Successfully displaced Apple and VMware in several key accounts.

Confidential, Boston MA

Senior systems Engineer

Responsibilities:

Achieved 108% attainment in Q1 2012 on quota of 64 million.
Achieved 135% attainment in 2011 on quota of 60 million.
Achieved 112% attainment in 2010.
Achieved 100% attainment in 2009.
#1 MDOP TSP in US, 169% attainment 2008.
#1 commercial MDOP TSP in US, 219% attainment 2007.
Gold Star Award 3/08 from Simon Witts, SPOT Award 10/07 from Chris Jones; Top Attainer Award Q1 FY07, Q3 FY08, Q4 FY08; Q3 FY08; achieved all potential retention and achievement bonus’.
# 1 technical sales person worldwide YTD in 2006; acquired by Microsoft in July 2006.
Sold $2.5 million January-June, 2006 (312% of annual quota); First seven figure deal in company history, first 2 million dollar plus quarter in company history.
Windows 8 Ranger and Device Ranger.
Consistently recognized by Incubation and GSD for efforts in closing accounts, including but not limited to, Regions Bank, Collier County School District, Bank of America, Lend-Lease, Alamance Regional, Wachovia, T. Rowe Price, University of Memphis, Ingersoll Rand, Baptist Hospital, E-Trade, CareerBuilder, BB&T and Cox Communications.
SoftGrid / App-V Specialist. Sold and implemented application virtualization in enterprise accounts including Healthcare, State and local government, Education and Enterprise. Skills used were Active Directory, VMware, Hyper-V, Wan Optimization and Load Balancing configuration of customer hardware from Radware and F5 networks.

Confidential, San Francisco CA

Channel Development Engineer

Responsibilities:

Exceeded expectations by establishing solid productive partners for the Southeast region.
Landed several large deals to over achieve quota at customers such as confidential.
Obtained NCC certification.
Worked with Accenture for 3 months to assist them in landing a 1.5 million dollar deal with Intercontinental Exchange.

Confidential, Norcross GA

Senior Systems Engineer

Responsibilities:

Promoted to Manager of Technical Services in 8/98.
Promoted to Director of ASP Technology Services in 08/00.
Managed and implemented the DTI Customer Call Center and ensured the efficient handling of all support calls. Grew the business from 0 to over $1,000,000 in revenue the first year.
Project planning, managing a team of technical staff (11), research and development of new and emerging technologies to enable our ASP business model.
Managed and assisted with Citrix deployments as Lead engineer for Citrix WinFrame and MetaFrame rollouts for enterprises such as confidential.

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Senior Systems Engineer Resume

Roswell, GA

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