Central Office Installer Resume Denver, CO - Hire IT People

SUMMARY:

I am a cultured Network Engineer with 7 years in the Telecommunications industry with a passion for responding, restoring, and resolving Network challenges. I am disciplined in trouble shooting techniques to resolve complex issues, with the ability to manage internal and external escalations. I work very well as a team member and independently.
Monitor Network Performance TCP/IP LAN/WAN Based Support Knowledge of Microsoft
Electronic Repair Technician Knowledge of Cisco, Cache & Juniper CLI Network/Long Distance Circuit Provisioner
VoIP/DocSIS/ISP Customer Support Troubleshoot and Resolve LAN/WA Project Management Skills

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Central Office Installer

Responsibilities:

Installation of equipment used in voice, video, fiber optics and data telecommunications networks.
Analyzed, planned, laid out and assigned installation activity to other installation personnel.
Acted as subject matter expert on provisioning, activating and testing electronic equipment.
Installation of cable, wiring, and telecommunications equipment in Central Office facilities.
Familiar with iron work/bays/equipment rack installation, DC power, wire - wrapping/color code understanding, blueprint/schematic reading and method of procedures.

Confidential, Denver, CO

Final Tester

Responsibilities:

Confidential, Englewood, CO

Operations Support Technician

Responsibilities:

Served as primary escalations resource to resolve customer reported issues and provided timely notifications to upper NOC levels.
Provided assistance to customer care representatives as an escalations point of contact, and information resource.
Prioritized trouble tickets, and event reporting systems to quickly identify and escalate network problems to management.

Confidential, Denver, CO

Manager

Confidential, Englewood, CO

Tier II Technician