SUMMARY:

My 12 years of experience in the Windows Environment has gain me vast experience in technical support, troubleshooting, solving client - network issues and file sharing solutions implementation; solid background in internet\network security implementation and TCP/IP infrastructure. I have great communication skills and have acted as liaison between end users, executives and administration in finding, communicating and delivering optimal solutions to their business needs.

TECHNICAL SKILLS:

Program Language Skills: Java, HTML 5, SQL, XML, LDAP, PowerShell (novice), VB (novice)

Operating Systems: Windows Server 2008, 2012 R2, Ubuntu, Windows 7, Windows 8.1, Windows 10

Software: VMware 5.5, Veam, Backup Exec, McAfee Firewall 8.0, Active Directory, GPO, DHCP scope implementation, SQL Management Studio 2005, Exchange 2007, Office 365, UCCX PBX

Networking Skills: Juniper, Dell PowerEdge, Mellanox, Cisco ASA

PROFESSIONAL EXPERIENCE:

Confidential, Dunedin, FL

System Administrator

Responsibilities:

• Administration of AD and use of scripting (PowerShell, VB) to deploy software and retrieve data for asset tracking and security
• Administration of Office 365 infrastructure, including the migration from 2007 Exchange to Office 365
• SolarWinds and VRealize setup of monitoring and dashboard views of production servers and other hardware
• V-Sphere 5.5 for virtual server administration, Veam for server backup
• Design and implementation of Navision 2017 software to SQL Cluster using SQL 2014 Standard
• Infrastructure administration of Dell hardware PowerEdge, Scale IO and Cisco ASA Firewall
• Implementing 40 Gb switch Mellanox using InfiniBand cables for connection of SANS
• Setup of stack switch and VLAN configurations using CLI and GUI
• Setup of OOB and iDRAC for remote connection and hardware availability
• Vertos use of data migration from old infrastructure to new infrastructure
• DR location structure planning and implementation
• Support for employees and their software and hardware needs

Confidential, Tampa, FL

System Administrator/Regional Technical Support

Responsibilities:

• V-Sphere 5.5 troubleshooting and creation of virtual severs and vlans
• Exchange 2013 troubleshooting assisting the 3 party vendor for Confidential
• Administration of file servers, client server software, installment and coordinator of printers and setups in multiple office locations in Florida
• Troubleshooting with DNS, DHCP, SAN, created WDS/MDT configurations, simple automation programs
• Assisted with EqualLogic ISCSI installation and maintenance
• GPO deployment of security configurations and assisted with notifications of user accounts through PowerShell
• Desktop Engineering and technical support for 4 offices, 200 employees combined in the Southeast
• Implemented IT Security protocols for EOL of hardware, Data Storage, Password integrity, termination of AD accounts, encryption.
• Implemented new structure for onboarding and terminated process with documentation
• Assisted with multiple company conversions within current domain
• Manage technical staff with desktop, onboarding, budget for fleet hardware, department technology improvements
• Experience with UCCX PBX infrastructure and troubleshooting TCP\IP, SMTP, IMAP
• Assisted with Riverbed installment for network improvement, understanding of WAN configurations and troubleshooting

Confidential, Tampa, FL

Lead Technician/System Administrator

Responsibilities:

• Manage 2 or more technicians/engineers on projects
• Troubleshoot multiple operating system platforms, custom programs, and new software enhancements to production
• Creation of datastores and servers within V-sphere 5.0 and migration to V-Sphere 5.5
• Exchange 2003 Administration
• Assisted with Exchange 2003 to 201 3 migration
• Windows 7 migration implementation, created Test environment network for project testing
• Created Windows Deployment environment for reinstalling OS
• Windows Deployment Service/MDT 2013 installation and configuration
• Assisted with SFTP implementation, Key authentication
• Management of purchases for IT Department and assist Accounting with Purchase Orders and inventory
• Created a QA environment for Test Complete users: Communication with SQL database, Java applet running on Ubuntu v10, hosting server 2008 R2 64 bit for Test Complete
• Created operation procedure for adding users to Active Directory(OU,GPO)and other custom systems
• Held multiple department meetings for change control, operation improvements, lead on moral and curricular activities for department and company.
• Backup Exec 2010 R2 administrator and assisted with PHD Backup environment implementation

Confidential, Lakeland, FL

Network Administration Instructor/IT Campus Administrator

Responsibilities:

• Managed PC-LAN project team to setup labs and troubleshoot network problems.
• On as needed basis troubleshooting of router connections with multiple rack systems that include phone lines connection, Internet/Network connection, and Fax connections.
• Implementation of client internet security firewall using Microsoft ISA Server 2006 to limit student access to inappropriate web contents and security software virus protection.
• Created a Microsoft Access database for inventory of hardware and software to keep track of inventory increase\decrease, cost of materials, shipment and inventory depletion.
• Implemented different Anti-Virus software solutions to prevent recurring pc issues.
• Organize classroom coursework for students; lecture delivery on various IT subjects; student’s performance evaluation.
• Implement Print Management Software to analyze data for costs of paper, ink, and toners for efficiency in budget.
• Implementation of Active Directory on a Windows Server 2008 including User account permissions, GPO settings, network drives, File sharing, SharePoint/Groove.