SUMMARY:

Dedicated and self - focused Linux Professional with many years of hands-on experience in configuring, installing, and maintaining complex client/server hardware, software, peripherals and systems. Driven to thrive in delivering service to clients at all levels. Excels as both a team member and independent contributor. Welcomes obstacles and challenges in order to learn more about and ultimately enhance the customer experience. Seeking a Linux Engineer, Linux Systems support or Linux Administrator role that will allow for leverage of technical skills and offer opportunities for career advancement.

AREAS OF EXPERTISE:

• Organizational Skills Communication Critical Thinking Troubleshooting Strategic Planning & Analysis
• Linux Mint Bash Shell Scripting Supermicro & Syndicaster Servers Nagios & Openview HP Unix
• ITIL v 3 Service-Now CentOS Fedora Red Hat MySQL AWS Exposure MS Office

PROFESSIONAL EXPERIENCE:

Confidential

SYSTEMS ENGINEER

Responsibilities:

• Installed and configured Windows applications: NetSupport DNA, LogicMonitor & BMC Client Management
• Installed Ubuntu operating systems onto VMware servers
• Created AWS instances for Ubuntu
• Performed Tape backups / restores using Veeam and BackupExec
• Installed and configured Cisco Wireless Access points
• Played an integral role in supporting Datacenter upgrades
• Gained notable expertise as it pertained to the Ubuntu command line

Confidential

Linux Engineer

Responsibilities:

• Built virtual servers using VMware and configured each using Ansible plugins
• Installed CentOS operating system; also installed and configured Nagios monitoring servers
• Crafted CSRs and keys for client URLs, as well as certificates for each URL using Loadbalancer
• Developed SFTP accounts for file transfers and completed each process with precision and success
• Created and managed all tickets using Jira
• Installed and configured Samhain on all servers
• Collected FIM evidence for Auditors as requested
• Played an integral role in supporting Datacenter upgrades, as well as bi-monthly patch upgrades
• Gained notable expertise as it pertained to the Linux command line

Confidential

Systems Admin

Responsibilities:

• Provided both live and recorded television feeds, including closed captioning, to stations on a global scale
• Observed server performance using Nagios to reply to incidents and repair equipment as needed
• Built and configured Linux servers, virtual machines, hardware and software RAIDs
• Also performed Bash Shell scripting and peer-to-peer data transfers
• Recognized for swift configuration and deployment rates for 13 Syndicast servers in high-market areas; worked tirelessly to liaise with IT staff nationwide to resolve persistent IP address issues and meet delivery deadlines
• Exuded sound technical proficiency in meeting a 24-hour deadline to prepare 17 servers for shipment
• Resolved a high-visibility issue involving video card failure in a high-market server due to be deployed
• Joined cross-functionally to recognize and implement timely solutions that allowed for units to be shipped on schedule

Confidential

Linux Systems Specialist

Responsibilities:

• Installed software, peripherals and Red Hat Linux operating systems for students and created corresponding accounts for each
• Replied to, assessed and arranged incoming requests to troubleshoot routine user hardware, software, networking and other computer-related issues with strong attention to detail and timeliness; worked with supervisors to escalate complex matters
• Logged calls using an intricate problem management database; kept detailed records and prepared help desk incident reports
• Bolstered levels of productivity and enhanced the overall nature of the user environment, tested software and hardware systems to regulate usability and functionality of each and determine the need for process improvements as needed
• Recognized by management as a provider of astute observations and provider of recommendations for software and hardware solutions

Confidential

Linux Senior Console Operator III

Responsibilities:

• Managed the scalability, redundancy, performance, and functionality levels across the Market Data trading floor
• Oversaw Linux server operations including upgrades, customization and system integration
• Collaborated with vendors and trading floor staff to identify and resolve system support issues
• Trained, guided, mentored and evaluated new hires on system operations
• Established and evaluated computer systems to test their levels of online network connectivity
• Skillfully automated system checkout using Linux Bash Shell scripts

Confidential

Linux Senior Console Operator III

Responsibilities:

• Developed and directed hardware and software systems through a series of self-led testing and validation processes
• Maintained high-caliber customer service quality and operational standards; ensured that all developed technological solutions were tested, documented, implemented, enhanced and corrected as necessary
• Consistently ensured quality servicing by actively consulting with users, management, vendors, and technicians to define computing needs and system requirements and delivering customized solutions
• Drove Linux systems using command line tools and configuration improvements to determine requirements, thus helping to manage the change process; spearheaded projects to deploy updated trading floor system software compliant with the NYSE
• Vastly improved ITIL customer satisfaction using a more refined approach to service delivery
• Also served for four years with the U.S. Army and earned an Honorable Discharge