SUMMARY:

• Confidential is a Subject Matter Expert Architect for Confidential, focusing on designing and implementing Microsoft Infrastructure and Cloud solutions.
• Confidential has extensive experience with several Microsoft server application platforms and other application suites such as VMware solutions.

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

System Admin Tech Lead

Responsibilities:

• Lead Active Directory Subject Matter Expert
• Assisted in creating a Role Base Account solution for the Active Directory infrastructure.
• Provided tier 3 support for Active Directory and Windows servers.
• Worked with application owners to assist with changing the account access permissions
• Started working on a plan to split the Production and Non - Production Active Directory Domain
• To provide expert technical knowledge to the ongoing complex issues in the project.
• Provide documentation on tier 3 support issues.
• Train the junior level team members on Active Directory migrations and Quest migration manager.
• Worked with several Managers and teams to coordinate and perform the migrations
• Provided training the documentation to the customers with regards to migration issues and recommendations.
• Assisted in creating a migration plan of the Confidential migration to O365.

Technologies Used: Microsoft Windows 2003, Microsoft Windows 2008 R2, Microsoft Windows 2012 R2, Microsoft Exchange 2003, Microsoft Exchange 2010, Quest Recovery Manager for Active Directory, Microsoft Share Point Services, Microsoft SQL 2008 Enterprise server, Microsoft System Center Operation Manager 2010 R2.

Confidential, Falls Church, VA

Infrastructure Technical Architect

Responsibilities:

• Leaded the DLA Directory Services Tier 3 support team.
• Reduced the weekly total ticket count from an average of 900 tickets a week to under 200 tickets a week.
• Lead a team of 10 engineers who were located in Fall Church, VA and San Antonio, Texas.
• Created a weekly and monthly ticket metric report that consisted of providing ticket metric data on the following trending, ticket age, close, open and a break of the percentage of ticket type.
• Created and modified Group Policy objects with the infrastructure.
• Supported 10 DMZ domains within the infrastructure.
• Began, a consolidation effect to consolidate 2 DMZ domains and applications.
• Assisted in the development of a new Milcloud public DMZ domain within the infrastructure.
• To provide expert technical knowledge to the ongoing complex issues in the project.
• Provide documentation on tier 3 support issues.
• Subject Matter Expert of the DLA Active Directory Consolidation Migration.
• Migrated over 75,000 Active Directory objects ranging from users, computers, servers, groups, and distribution groups.
• Consolidated 13 child domains into one Domain with the same forest (Intra forest migration)
• Created new Organizational Units in the new child domain, per the 13 child domains within the forest.
• Designed the Migration Plan.
• The migration was accomplished by using Quest Migration Manager for Active Directory
• Created the Quest Migration Manager documentation.
• To provide expert migration knowledge to the ongoing complex migration issues in the project.
• Train the junior level team members on Active Directory migrations and Quest migration manager.
• Worked with several Managers and teams to coordinate and perform the migrations
• Provided training the documentation to the customers with regards to migration issues and recommendations.
• Assisted in creating a migration plan of the Confidential migration to O365.

Technologies Used: Microsoft Windows 2003, Microsoft Windows 2008 R2, Microsoft Windows 2012 R2, Microsoft Exchange 2003, Microsoft Exchange 2010, Quest Migration Manager for Active Directory and Exchange, Microsoft Share Point Services, Microsoft SQL 2008 Enterprise server, Microsoft System Center Operation Manager 2007 R2.

Confidential, Fall Church, VA

Infrastructure Technical Architect

Responsibilities:

• Subject Matter Expert of the DLA Exchange 2003 migration to Exchange 2010 (on premise migration)
• Created Operational documentation for the migration.
• Created a Co-existence guide for the migration.
• Designed the Migration Plan.
• Work with the varies site leads on coordinating the migration efforts.
• Worked with the senior leads on cloud options for DLA such as Office 365, Mail.mil (DISA’s cloud solution), On-Premise Exchange and Google Cloud services
• Lead 3 engineers for this project.

Technologies Used: Microsoft Windows 2003, Microsoft Windows 2008 R2, Microsoft Windows 2012 R2, Microsoft Exchange 2003, Microsoft Exchange 2010, Quest Migration Manager for Active Directory and Exchange, Microsoft Share Point Services, Microsoft SQL 2008 Enterprise server, Microsoft System Center Operation Manager 2007 R2.

Confidential, Reston, VA

IT Operations Architect

Responsibilities:

• Provided Subject Matter Expert support on Active Directory support and enhancement.
• Windows support
• DNS support
• DHCP support
• Patching support (Microsoft System Center Configuration Manager)
• Monitoring support (Microsoft System Center Operations Manager)
• Assisted in the implementation of Exchange 2010 within the infrastructure
• Assisted in the design of the infrastructure’s Disaster Recovery solution for the enterprise
• Designed and implemented the Quest Recovery Manger for Active Directory, which provides Windows 2008 Domain Controller, Domain and Forest backup and recovery for the enterprise.

Technologies Used: Microsoft Windows 2008 (AD), Microsoft Windows 2008, Microsoft Exchange 2010, Quest Recovery Manager for Active Directory Forest Edition, Microsoft Share Point Services, Microsoft SQL 2008 Enterprise server, Microsoft System Center Operation Manager 2007 R2, Microsoft System Center Configuration Manager

Confidential, Reston, VA

Infrastructure Technical Architect

Responsibilities:

• Designed and configured the infrastructure for the DOE Portal Project
• Testing and Production infrastructure that consist of a Windows 2008 Active Directory Domain, Microsoft Share Point Services 2007, K2 Black Point server, Microsoft SQL 2008 Enterprise server and Microsoft IIS Server.
• Worked directly with the developers to assist them with their infrastructure needs during the course of the project, these needs include, network preparation, and modification of Active Directory attributes through varies tools such as ADISEDIT

Technologies Used: Microsoft Windows 2008 Active Directory, Microsoft Share Point Services, K2 Black Point server, Microsoft SQL 2008 Enterprise server.

Confidential

Infrastructure Technical Specialist

Responsibilities:

• Assisted in the Migration of over 30,000 Groupwise mailboxes to Exchange 2007
• Tested and implement transition from Quest Archive Manager for Groupwise to Quest Archive Manager for Exchange.
• Supported the migration to Black Berry Enterprise Server 5.0.
• Trained the Confidential support staff on Quest Archive Manager of Exchange and Black Berry Enterprise Server.
• Assisted in the migration of Novell accounts to Windows 2008 Active Directory.
• Developed training guides for the Migration.

Technologies Used: Microsoft Windows 2008 (AD), Microsoft Windows 2008, Microsoft Exchange 2007, Quest Archive Manager for GroupWise, Quest Archive Manager for Exchange, and Black Berry Enterprise Server 5.0.

Confidential, Washington, DC

System Engineer

Responsibilities:

• Developed a Windows 2008 Active Directory and Exchange 2007 migration Proof of Concept from a Windows 2003/Exchange 2003 domain.
• Designed a Lab VMware virtual server solution which supported over 60 Virtual Machines on 5 ESX 3.5 server hosts. The virtual servers completely replicated the customer’s primary sites
• Created the migration plan for a resource domain migration to Exchange 2007 from a single label domain.
• Design of a Resource Forest Exchange solution to support legacy user account in a Microsoft Exchange 2007 infrastructure.
• Designed and configured the Quest Migration Manager for Active Directory and Exchange software.
• Designed the operational guides for the migration.
• Assisted in the integration of the customer’s application for support of the migration: Modular Messaging, Microsoft Live Communication Server, Microsoft Office Communication Server, Zantaz Archiving solution, Right Fax and Black Berry Server.

Technologies Used: Microsoft Windows 2003 (AD), Microsoft Windows 2008, Microsoft Exchange 2003, Microsoft Exchange 2007, Quest Migration Manager 8.3, VMware ESX 3.5, VMware Virtual Infrastructure Server 2.5, Quest Recovery Manager for Active Directory 7.8, VMware Converter, Modular Messaging, Microsoft Live Communication Server, Microsoft Office Communication Server, Zantaz Archiving solution, Right Fax and Black Berry Server.

Confidential, Centerville, VA

Subject Matter Expert

Responsibilities:

• Assisted in the development and implementation of a migration plan for migrating 20,000 email and users accounts from Windows 2003, Exchange 2000 to a Windows 2003, Exchange 2003 environment.
• The migration uses several technologies ranging from Net IQ’s Domain Migration Administrator tool, to Quest migration tools.
• During the migration process, Microsoft’s Identity Integration server was used to provide Directory sync between the two Exchange directories.
• Used several complex scripts in support of the migration.
• Worked on the user email archive migration effort, which used the Symantec Enterprise Vault solution.

Technologies Used: Microsoft Windows 2003 (AD), Microsoft Exchange 2000, Microsoft Exchange 2003, Microsoft Identity Integration Server 2003 (MIIS), NetIQ Domain Migration Administrator, Quest Migration Manger (QMM), Symantec Enterprise Vault, Microsoft VBscript.

Confidential, Washington, DC

Network Operations Server Team Lead

Responsibilities:

• Was the Server Team lead for the Confidential /ISD server team.
• Provided central leadership for the Confidential /ISD server team.
• Daily maintenance and up keep of the Confidential /ISD’s two Windows 2003 domains, which supported over 1000 users.
• Daily standup meetings with the customer.
• Provided ticket reporting, server metrics reporting
• Implementation and design of new servers in the environment, server ordering and improvement, infrastructure and application server consolidation.
• Lead engineer of the designed, implemented and management, of the Confidential /ISD Microsoft Windows 2000/2003 Active Directory Forest, which includes two child domains.
• Assisted in the create of the Confidential /ISD COOP plan and testing.
• Provided the customer with a global clustering and fail-over solution throughout the enterprise which initially used the Legato Clustering solution and was later transition to the Verirtas clustering solution.
• Worked several Application developers to assist in the management of the customer’s application servers.

Technologies Used: Microsoft Windows NT/2000/2003 (AD), Microsoft Exchange 2000, Microsoft Exchange 2003, Altiris Deployment Server, VMware ESX Server, Legato/EMC clustering, Verirtas clustering, HP Blade deployment, Smart Card (CAC) deployment, Biomertic deployment, Microsoft SQL 2000, Microsoft SMS 2000/2003.

Confidential, Manassas, VA

System Engineer

Responsibilities:

• Designed, implemented and managed, Confidential ’s Microsoft Technology Center. This technology center focuses on reviewing and implementing new Microsoft technologies, such as Exchange 2000, Windows 2000 Advance Server, MS Active Directory, Microsoft Meta-Directory Services, Share Point document management server, Windows XP (beta), Office XP (beta), SQL 2000 Server and other emerging Microsoft technologies.
• Assisted in the development of new business; focusing on demo design, implementing, support.
• Tasks included the setup of the Windows 2000 forest architecture, Windows 2000 Domain tree architecture, the creation of the Windows 2000 Active Directory schema, the set up of Exchange 2000/Conferencing server (with Active Directory Connector), the testing of how Windows 2000 and Exchange 2000 affected DMS infrastructure and several other configuration and networking issues.
• Assisted in the initial phases of the Department of the Army Windows 2000 Active Directory forest design.
• Worked on several different projects ranging from Windows NT consolidation, to Windows 2000 migration. Duties also, included the creation of several technical documents regarding the finding in the lab

Technologies Used: Defense Messaging System (DMS), Microsoft Windows NT, Microsoft 2000 (AD), Microsoft Exchange 5.5, Microsoft Exchange 2000, Microsoft Meta-Directory Services, Share Point document management server, Windows XP (beta), Office XP (beta), SQL 2000 Server.

Confidential, Fairfax, VA

System Engineer

Responsibilities:

• Designed, implemented and managed, Confidential ’s Microsoft Technology Center/lab. This lab has several new Microsoft technologies, such as Exchange 2000, Windows 2000 (with Active Directory, Microsoft Meta-Directory Services, Tahoe document management server and other Microsoft products in a Defense Messaging System (DMS) environment.
• Tasks included the setup of the Windows 2000 Domain, the creation of the Windows 2000 active directory schema, the setup of Exchange 2000 on the domain (with Active Directory Connector), the testing of how Windows 2000 and Exchange 2000 affected DMS and several other configurations and networking issues.

Technologies Used: Defense Messaging System (DMS), Microsoft Windows NT, Microsoft 2000 (AD), Microsoft Exchange 5.5, Microsoft Exchange 2000, Microsoft Meta-Directory Services, Share Point document management server, Windows XP (beta), Office XP (beta), SQL 2000 Server.

Confidential, Arlington, VA

System Administrator

Responsibilities:

• Assisted implementing, designing, and managing the Department of the Army, Material Command Headquarters’ Microsoft Exchange Server 5.5 Service Pack 3.0.
• The migration consisted of the migration of users from Lotus Notes 4.52 to Microsoft Exchange 5.5 (over 1,000 user); this also included the management of numerous exchange mailboxes.
• Build an automation process for deploying Microsoft Outlook 98 on the users’ workstations (using a batch program called WinBatch).
• Provided detail support for the Exchange server and Outlook 98, ranging from mail creation to the training for the users, which also included technical software support.
• Created several technical documents, which gave detail directions on numerous aspects of the Microsoft Exchange 5.5/Outlook 98, ranging from the creation of user mailboxes to setting up Outlook 98 for dial-up access for the user’s laptops and home computers.

Technologies Used: Microsoft Windows NT, Microsoft Exchange 5.5, Lotus Notes 4.52, Winbatch, Microsoft Outlook 98, Ghost

Confidential, Chantilly, VA

Configuration Management Specialist

Responsibilities:

• Duties include the setup and creation of baselines of the laptop computers at the Department of the Army, Material Command Headquarters (which houses over 1,000 users).
• Evaluated and approved new laptops and operating systems (for the laptops) for the site.
• Performed one on one laptop training to Generals, and their staff, this included the common functions and programs of the particular laptop.
• Duties also, include the configuration of Video Conferencing equipment and software.
• Addition duties included the administration of Banyan Vines user accounts, setting up users dial-in and Lotus Notes accounts and the support of the daily needs of the users, ranging from the Local Area Network (LAN) level to the PC level, with the installation of software and hardware and minor repair of equipment.

Technologies Used: Microsoft Windows NT, Microsoft Windows 95, Lotus Notes 4.52, Ghost