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Systems Administrator Resume

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Cambridge, MA

SUMMARY:

  • A 15 - year veteran of the IT field with vast experience in Biotech, Research, Healthcare, and Academic fields.
  • Armed with a strong background in management, implementation, support, and maintenance in results oriented environments.
  • Exceptional communication and presentation skills highlighting an ability to translate complex technical topics to the everyman.

TECHNICAL SKILLS:

Server Software: Active Directory, System Center (Configuration Manager, Service Manager, VMM), Lync 2010, Exchange 2000-2007, DNS, DHCP, Group Policy, IIS, RSA, SFTP, Hyper-V, ESX 4/5, Actifio, Anti-virus management, Egnite

Software Service Platforms: Azure Cloud, StorSimple, Office 365, Airwatch, AWS

Hardware: Racked/Setup/Maintained IBM, Dell, HP, Apple hardware both server and desktop. StorSimple, Compellent SAN

Network: Cisco 5500 Series Firewall, Cisco switches

PROFESSIONAL EXPERIENCE:

Confidential, Cambridge, MA

Systems Administrator

  • Identifying and improving the current onboarding and offboarding process for all employees and contractors
  • Building new images and packaging software for SCCM deployment
  • Lead technical resource on project to identify and onboard company-wide conferencing solution
  • Technical resource for companywide encryption project (Mac and PC)
  • Operational backup for AD, Exchange, and Network systems
  • Operational support and escalation point for Desktop/Helpdesk team

Confidential, Cambridge, MA

Network Engineer

  • Responsible for onboarding and managing an outsourced full time onsite helpdesk
  • Identified, negotiated, project managed the implementation of a new backup and software development system
  • Researched, negotiated, and managed the seamless company-wide user migration to new laptop hardware
  • Migrated file servers to StorSimple devices for data resilience and faster restore ability
  • Technical lead for cloud/on premise data movement for Leica/Aperio system
  • Technical support for SQL/Oracle installation/backup/troubleshooting
  • Technical support for migration from Cisco to Lync telephony
  • Tier 2 technical support for computing

Associate Network Engineer

  • Responsible for account creation,changes, and deletions in AD/Exchange/O365
  • Responsible for all tape backups for the organization
  • Manage all wireless accounts (Verizon and ATT) and responsible for all wireless phone/device setups
  • Responsible for installation and integration of the StorSimple devices
  • Preformed server setup in Azure cloud
  • Shared responsibility for all desktop/server support
  • Shared responsibility for all AV meeting support

Confidential, Cambridge, MA

Systems Administrator

  • Responsible for all account creation, changes, and deletions in active directory/exchange
  • Setup and managed all Distribution/Security groups in AD
  • Responsible for managing all backups for the organization (using Veritas 11d/12.5/2010/system recovery 8.5)
  • Setup and maintenance of all Windows servers (2003/2008)
  • Managed all IT accounts
  • In charge of purchasing all IT equipment (server/pc/mac hardware, all peripherals)
  • Performed all desktop support (PC/Mac) for the organization
  • Successfully setup and maintained WPA Enterprise wireless network

Confidential

Network Specialist

  • Responsible for all account/group creation, changes, and deletions in active directory at an enterprise level
  • Installed and configured backup jobs in Veritas ver.9, 10d, and 11d
  • Responsible for all new servers builds (2000, 2003 server)
  • Setup/troubleshot new and existing windows shares
  • Create/migrate LUNs on Dell/EMC CX400/CX500 SANs
  • Responsible for zoning fiber switches for CX400/CX500 with multiple file shares and Dell ML6000 LTO3 Tape backup
  • Provided tier 3 support for the desktop team

Desktop Technician

  • Responsible for desktop support of 18 research labs on two campuses (Mac and PC)
  • Coordinated equipment moves between floors and buildings, responsible for breakdown and setup
  • Maintained hardware (computer/printer/peripherals) institution wide

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