Systems Administrator Resume
Cambridge, MA
SUMMARY:
- A 15 - year veteran of the IT field with vast experience in Biotech, Research, Healthcare, and Academic fields.
- Armed with a strong background in management, implementation, support, and maintenance in results oriented environments.
- Exceptional communication and presentation skills highlighting an ability to translate complex technical topics to the everyman.
TECHNICAL SKILLS:
Server Software: Active Directory, System Center (Configuration Manager, Service Manager, VMM), Lync 2010, Exchange 2000-2007, DNS, DHCP, Group Policy, IIS, RSA, SFTP, Hyper-V, ESX 4/5, Actifio, Anti-virus management, Egnite
Software Service Platforms: Azure Cloud, StorSimple, Office 365, Airwatch, AWS
Hardware: Racked/Setup/Maintained IBM, Dell, HP, Apple hardware both server and desktop. StorSimple, Compellent SAN
Network: Cisco 5500 Series Firewall, Cisco switches
PROFESSIONAL EXPERIENCE:
Confidential, Cambridge, MA
Systems Administrator
- Identifying and improving the current onboarding and offboarding process for all employees and contractors
- Building new images and packaging software for SCCM deployment
- Lead technical resource on project to identify and onboard company-wide conferencing solution
- Technical resource for companywide encryption project (Mac and PC)
- Operational backup for AD, Exchange, and Network systems
- Operational support and escalation point for Desktop/Helpdesk team
Confidential, Cambridge, MA
Network Engineer
- Responsible for onboarding and managing an outsourced full time onsite helpdesk
- Identified, negotiated, project managed the implementation of a new backup and software development system
- Researched, negotiated, and managed the seamless company-wide user migration to new laptop hardware
- Migrated file servers to StorSimple devices for data resilience and faster restore ability
- Technical lead for cloud/on premise data movement for Leica/Aperio system
- Technical support for SQL/Oracle installation/backup/troubleshooting
- Technical support for migration from Cisco to Lync telephony
- Tier 2 technical support for computing
Associate Network Engineer
- Responsible for account creation,changes, and deletions in AD/Exchange/O365
- Responsible for all tape backups for the organization
- Manage all wireless accounts (Verizon and ATT) and responsible for all wireless phone/device setups
- Responsible for installation and integration of the StorSimple devices
- Preformed server setup in Azure cloud
- Shared responsibility for all desktop/server support
- Shared responsibility for all AV meeting support
Confidential, Cambridge, MA
Systems Administrator
- Responsible for all account creation, changes, and deletions in active directory/exchange
- Setup and managed all Distribution/Security groups in AD
- Responsible for managing all backups for the organization (using Veritas 11d/12.5/2010/system recovery 8.5)
- Setup and maintenance of all Windows servers (2003/2008)
- Managed all IT accounts
- In charge of purchasing all IT equipment (server/pc/mac hardware, all peripherals)
- Performed all desktop support (PC/Mac) for the organization
- Successfully setup and maintained WPA Enterprise wireless network
Confidential
Network Specialist
- Responsible for all account/group creation, changes, and deletions in active directory at an enterprise level
- Installed and configured backup jobs in Veritas ver.9, 10d, and 11d
- Responsible for all new servers builds (2000, 2003 server)
- Setup/troubleshot new and existing windows shares
- Create/migrate LUNs on Dell/EMC CX400/CX500 SANs
- Responsible for zoning fiber switches for CX400/CX500 with multiple file shares and Dell ML6000 LTO3 Tape backup
- Provided tier 3 support for the desktop team
Desktop Technician
- Responsible for desktop support of 18 research labs on two campuses (Mac and PC)
- Coordinated equipment moves between floors and buildings, responsible for breakdown and setup
- Maintained hardware (computer/printer/peripherals) institution wide